just a fast scenario.(I just little bit upset,when i take shower theres no provided bath towel inside the room.,so i came over to the concierge and ask for the said items and its came fast)..anyway Thank you to all staff in kingsford hotel specially in the pool area i love the vibes and views.and the service and hospitality..highly recommended.
Unfortunately for me I didn’t get to stay here as I was notified this wasn’t available after I had booked it. Though I was redirected to another accommodation in a different location not far by the same host however this happened at midnight and I couldn’t say no as I was fatigued from the travel. Where I stayed wasn’t the same offered from this booking however the host did his best to accommodate me to the best of his ability, even upgrading my room the next day and allowing me to check out very late as my flight was at 11pm. Though it didn’t work out at first, it did in the end. Photos are from the upgraded room.
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There are many rules before checking in, it is difficult for the guest who has many things to do like barcode etc. It should be done once you have booked on trip.com,, not to many people you have to talk to outside the apps and ask for any requirements. I wish the front desk was the only one you talked to. And The hotel cleaning fee should be included in the payment when booking, it should not be charged after the booking is complete. The rest its ok
A unit with two bedrooms! Very comfortable to stay and perfect for a group of family and friends. The room is amazing, it has enough equipment that you will need especially for cooking and utensils. Very convenient because it is also close to the main gate of Azure and has a beautiful pool view in a high floor.