Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 24, 2026
Jude K.
I stayed at Okada Manila from February 21 to 24, 2026 and had a very pleasant experience. The room was spacious, comfortable and well maintained, and the facilities of the hotel were impressive.
During my stay, my travel companion lost an Apple AirPods Max shortly before check‑out and we thought it was impossible to get it back. The security team, especially Supervisor Arnold, worked very hard to help us and finally returned the headphones to us safely, which made us feel very grateful and impressed by their professionalism.
Overall, I felt safe and well taken care of in this hotel, and I would be happy to stay at Okada Manila again and recommend it to other travelers.
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Price per night from:VND 5,421,913
Posted on Jul 4, 2026|Bay Suite Family
Guest UserHas a lovely stay, hotel was clean and staff were very attentive. First couple of nights breakfast was very limited however after speaking with the concierge elevated the experience the next day. Hotel room was spacious and well appointed. Over all a fantastic time spent and we look forward to coming again.
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Price per night from:VND 1,511,470
Posted on May 26, 2026|Deluxe Room
Guest UserThis hotel is located by the river with a fantastic panoramic view. I'd recommend booking a room with a balcony – it's super comfy! There are security guards patrolling the entrance from morning till night, so it feels very safe. As a solo female traveler, I felt completely at ease. The front desk staff were incredibly responsive to all my requests.
The hotel is also quite close to the beach, perfect for an evening stroll to cool off. There are plenty of snacks available too, which makes it extra delightful.
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Price per night from:VND 794,490
Posted on Aug 12, 2026|Twin Room With Balcony
Anonymous UserThe room was clean, and the bed and blankets were very comfortable. The location is convenient – just a 15-minute drive to the airport – so it's perfect for a layover. On the downside, it fronts a busy road, so car noise can be an issue (as other reviewers have pointed out). Light sleepers should be aware, and keep in mind they charge extra for late checkout, even if it's just over an hour
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Price per night from:VND 658,846
Posted on Jun 28, 2026
Shiela A.Before booking, I informed the host that I would be traveling with a baby who has sensitive skin and requested fresh beddings and a properly cleaned unit. I believe this was a reasonable request for a paying guest.
Our stay was disappointing. The unit is quite small for a family of four, especially with the extra bed, which leaves very little space to move around. Upon arrival, we immediately found several cockroaches, and they continued to appear even after a deep cleaning. My daughter became so uncomfortable that she couldn't sleep well and chose to stay at our relatives' house for the rest of our vacation. We were also worried about our baby's safety.
The cleanliness of the unit was below expectations. The shower head and faucet had visible dirt and mold, the mop provided was dirty, there were no extra trash bags, and it seemed the bathroom had not been thoroughly cleaned. We stayed for 8 days, but room cleaning, towel replacement, and changing the beddings were only offered after we raised these concerns. The booking was for four guests, but only two towels were initially provided.
On the positive side, the customer service team took our concerns seriously and arranged a deep cleaning, replaced the towels, and the property staff responded after customer support followed up. We also appreciated the complimentary toiletries.
Overall, I appreciate their efforts to address the issues, but I believe the unit needs proper pest control and a much more thorough deep cleaning. This review is based on our experience and is intended to help improve the stay for future guests.
The photos I uploaded are only a few of what we experienced. Some of the other issues were too unpleasant to photograph, but everything I mentioned in this review is based on our actual stay.
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Price per night from:VND 515,450
Posted on Dec 13, 2025|Luxury Seaview Family Room
Guest UserA truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
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Price per night from:VND 1,271,185
Posted on Oct 15, 2025
Guest User
.
There are many rules before checking in, it is difficult for the guest who has many things to do like barcode etc. It should be done once you have booked on trip.com,, not to many people you have to talk to outside the apps and ask for any requirements. I wish the front desk was the only one you talked to. And The hotel cleaning fee should be included in the payment when booking, it should not be charged after the booking is complete. The rest its ok
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Price per night from:VND 829,371
Posted on May 8, 2025
Guest User
We strongly recommend this place. Location is perfect. We find all we need Around. They have very easy check in policy. Friendly guard and reception.
Gordon and his assistant Ms Mary are very responsive and welcoming. Parking is just in front of the reception.
The room and design is very lovely and modern. Its spacious enough for us to have a great stay
Thank you
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Price per night from:VND 2,267,205
Posted on Oct 29, 2025|RedDoorz Room
Anonymous UserThe place is not that bad but what makes it good is their staffs. One of the best service I received. Thank you again.
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Price per night from:VND 406,934
Posted on May 8, 2025
Guest User
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
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Price per night from:VND 2,681,890