4-Star Hotels in Baltimore

It meets Marriott's usual standards. Parking is in the parking lot next to the hotel. There is a dedicated skywalk from the 2nd floor of the parking lot directly to the 3rd floor of the hotel, which is very convenient. We chose to park by ourselves, which is much cheaper than valet parking.

The room was very nice. When I checked in I asked about parking. They said I could go around the corner and park, it is connected to the hotel, and it would cost $29 for the night. When I left the hotel and tried to get out of the parking lot, the cost is $69! I drove around to ask about this problem, the girl at the front desk had no idea. She took my email address and said the manager would contact me when he arrived. It has been 24 hours and I have not heard from the manager. Obviously I’m not very important to this hotel so I will never stay there again. They lied to me when I checked in and then never responded to my complaint. I would have booked a different hotel if I knew I was going to be charged $69 parking for one night! Stay somewhere else.

Good breakfast, smooth service communication, and close to the inner harbor

We were in town for a concert and we waited 4 hours to get our room before the concert and ended up getting ready in the hallways. We waiting in a long line 3 times because the desk kept telling us to check back later and to keep an eye on our phones for a text message for when our room was ready. We never received that text message. Unfortunately I think the situation at hand and the way it was handled was the issue other than that the hotel itself was fine. The desk had no information as to why the room was taking so long or when it would be ready. And when we asked they were rude about it and said that we were 1 of 500 guests trying to check in so we would just have to wait.

The environment is elegant and tidy, and the decoration is warm and generous. The beds are soft and comfortable, and the air conditioning is very quiet. The breakfast is varied and tastes good. The front desk service is warm, the procedures are fast, and it feels very professional. There are plenty of parking spaces and easy to get in and out. The overall feeling is excellent value for money and it is a pleasant stay experience.

The hotel is in the city center, opposite the Hilton, the gym is on the ground floor of the hotel. There are not many facilities. The old beauty hotel does not have slippers, toothpaste and toothbrush. Domestic tourists need to get used to it. The room is still quite large. The overall is good.