GGuest UserIt was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
GGuest UserBooked a night here only for the beignet, and it’s been removed from the menu. I also had people in the next room blasting music at 3:30am. I called security to report it, they never came had to get up and go down stairs and ask again and finally security came up to quite the guest.
GGreeneKellyWe have stayed at the Avalon hotel many times. The common areas are still beautiful and clean and well kept. I think the rooms are starting to suffer a little. Not as clean and as new looking as normal.
LLorena CNice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap.
The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.
All in all, it was a very pleasant stay.
JJennifer Au Yeungthis is a really really really good hotel. great room, ambiance,cleanliness,facilities,service,foods and it is near from the airport. you can see aircraft outside of the hotel because it’s beside of delta airlines hub office. all in all it was a great experience. i love the structure of the hotel specially the interior designs! kuddos to the employees they are very helpful,accommodating and friendly. Good Job!!! i’ll be definitely come back. thank you for the great experience.
GGuest UserMy husband and I booked this hotel for our first time in Atlanta. We wanted a hotel that was near a bunch of attractions while we were visiting a friend. I had no issues with this hotel except for the fact that when we asked for additional coffee cups and condiments for our room they kept telling us they ran out and couldn't help us. The coffee is supposed to be complimentary, but they kept telling us they would send someone to give us cups but no one ever showed up. Other than that, the room was cozy, nice and perfect for what we wanted. This was my fault, but I ended up picking a twin and we barely fit on the bed, but it was still comfortable.
The hotel itself is located about 15 minutes away from the Georgia Aquarium, World of Coca Cola and The Centennial Olympic Park. Highly recommend this hotel if you plan on seeing any of these or the stadium. Plenty of food nearby too!
EEranSClean and spacious hotel, plus my room had two big bottles of water for free! However you’d have to pay $59.90(tax inclusive) for overnight parking which is too pricey if you ask me. Also, room services was at my door at 8am to ask the time I’ll be leaving whilst check out starts at 11am (hotel needs to check that). Overall, I loved my stay!
IInonge ChifukaCustomer care can be better for people travelling from far. Checking in can be adjusted. The food was great. The facilities were great.
The staff were friendly and very helpful.
AAnonymous UserWe had a very short rest night for our connecting flight out of Atlanta, about 6 hours only, We booked at this hotel because it is close to Lenox station and the area is considered safe in Atlanta. We can walk from the station to the hotel with luggage at night and back to the station in the early morning. The rooml is clean and with full amenity. We usually rent a car when we visit more days in Atlanta. If the hotel could offer free parking for the hotel guests, we will choose this hotel again.