5-Star Hotels in Athens

The room size was quite decent for Europe. Traveling with two kids, we arrived in Athens from Paris. On our first night, as we were about to go to bed around 10 PM, we discovered the AC panel in the bedroom was faulty. We contacted the front desk, and they fixed it. Unexpectedly, the same problem occurred the next day – again, the panel was unresponsive and couldn't be controlled. Later, with the help of Ctrip customer service (Xiaotian), they arranged a room change for us. The new room was even slightly larger than our original suite, and overall, we were quite satisfied. The hotel also sent chocolates as an apology. I appreciate all these resolutions. However, on the day of check-out, renovation work started around 7 AM, with hammering and banging making it impossible to sleep. So, I just decided to get up and go for breakfast. After breakfast, I returned to the hotel around 9 AM and noticed that the workers weren't even rushing; after dismantling, materials were just casually piled aside. I really don't understand why they had to start such noisy work so early in the morning.

Quite modern entrance hall and room (bathroom for disabled was not our choice). Reception friendly and provided good recommendation for late dinner. The first morning I woke up by very loud cleaning personnel. Walls are paper thin and door not soundproof. You hear everything. Breakfast terrace with nice view. Pool terrace too small and only available for some hours if slot pre-booked. Music, food and shisha on the rooftop club/restaurant quite okay.

The hotel was clean, with with excellent service. Just a little far from the main centre for walking on hot days. - about 30 minutes, but fine in cooler weather. However, only a short walk to the hop on hop off bus stop & taxis were not expensive, about €7.

The room was comfortable. Location was perfect. Staff was very friendly and helpful. Gym was ok.

Great location, convenient for visiting all the attractions. The room was good, and breakfast was plentiful.

The hotel reception is spacious by Europe standards. Checkin was seamless however we had to pay for taxes at the time of checkin. Took a little while to work out the lift as the doors don’t open automatically. You had to manually open the front door to get into a reasonable small lift that catered for 2 people and 2 luggage. It reminded me of an old school type lifts seen in movies. Rather cool. Rooms looked newly renovated and modern. Pod Coffee machine with illy pods, desk, a single chair and a wall hung tv. With this said, we had a room facing the road and whether the windows didn’t close properly or the windows were very thin with no sound proofing, but the noise from the road was bad. We were on the 5th floor and every car that went by, we heard. The heavier vehicles were worse. Does not work especially if you are a light sleeper. Breakfast was average with comparison to many other hotels around the world however I would say quite sufficient by European standards. Precooked eggs, scrambled, boiled and sunny side up, basic cereal and fruit selection and bakery was a bit dry. Omelette made on order. Staff in restaurant were excellent and extremely helpful. Location was excellent for this hotel as it was walking distance from buses and train, restaurants and some markets. Communications with its reservations team was shocking. Even after 6 emails with regard to a future booking, I did not get a single reply. Eventually met the hotel manager and had the issue resolved so a big thanks to Ms. Maria. Overall, comfortable apart from the road noise. Would I book again, will not be my default hotel so I may be looking at other hotels but would not rule it out completely.

We booked two rooms with family. The location was in the middle, so the price was a bit high. Breakfast was only for one person, which was a bit stingy. We would definitely book again next time, but perhaps choose the city center option. The service was very attentive, and the surrounding area was very quiet.

This hotel is said to be five-star online, but the stars abroad are actually different from those in China, which is the standard of three stars in China. The picture of the swimming pool is seriously faked. In fact, it is a very small swimming pool on the first floor and you can't see the sea at all. It's a bit of false advertising. The hotel is next to the main road, the doors and windows are not soundproofed, and the noise is quite loud. We told the front desk to check out half an hour later, and they agreed. When checking out, they insisted on 150 euros, saying that they only talked about one room and the other room would be charged. Later, after repeated communication, they waived the payment. I don't know if the front desk didn't understand or did it on purpose. These hotels all have kettles,

Positive: - Very clean with a/c and nice aroma around the hotel. - Breakfast was good which is on the rooftop with lovely views of the acropolis. - Staff were friendly. - Location is good which includes a metro station nearby. - The rooms and bathrooms were clean and spacious. - Good value for money Negatives: - Pool on rooftop is nice but can get busy/crowded. - They provide early breakfast between 2am - 7am for those with early starts but the options are terrible.

This is definately not a 5 star hotel. I can’t understand how it’s been given that ranking. The room was definitely not the same as the picture. The carpet in the room was old and faded. The decor looked like it was from when it was first built or updated, at least 30+ years ago. The bathroom in the executive room was worse than Butlins basic accommodation in the U.K., and that’s saying something. The yellow sofa in the grand reception area was tired and dirty. I definitely would never stay there again or recommend to anybody. The majority of the staff were unfriendly. The waiters in the dining room never even looked at you. We had to go to them to request tea and coffee with our breakfast and it seemed like it was too much trouble for them. We stayed in the hotel as part of a fully inclusive cruise booking. The cruise company Iglu cruises must have got a really good deal with them. The hotel was full of people on fully inclusive deals. Definitely not five star. More like 2 star in my opinion.