5-Star Hotels in Matale

Booked the Danbulak Kandalam Heritage Hotel, but later said the hotel was full, let ’s change the hotel, changing the hotel we wanted before the trip was really uncomfortable at first, then Ctrip let us choose the hotel ourselves because of time I was nervous when I chose the water garden hotel, but I did n’t have much hope, but the staying experience was very good, the rooms are comfortable, the environment is quiet, you can overlook the Lion Rock. Returned the difference to me, very good hotel, added points for my trip to Sri Lanka, thanks

I was able to stay in the wilderness and the service was great, but the drainage of the shower in the villa I stayed in was completely useless and the water overflowed from the shower room. Fortunately, there was another bathroom, so I tried to use it, but I don't think it will improve unless I redo the left-handed construction on the floor of the shower room. And when I was taking a shower in the middle of the night, the water supply suddenly stopped coming out, so I spilled it with mineral water. If I hadn't improved by the morning, I was going to tell the front desk, and I was going to leave in the morning.

Excellent staff and food. Point to note - the hotel is literally in the jungle. It’s remote. You’ll feel bugs and insects, so walk with a repellent, but I think it is a wonderful experience.

We chose this hotel based on the location! We arrived, looked and booked 3 rooms. Moreover, it was cheaper to book through the website than at the hotel. When they showed us the rooms, a very sharp, specific smell hit our noses, I asked what it was, they told me that these were their air fresheners and they could be washed off. I said that I could not live with such a smell and needed to be removed, they said ok and we went to check in. Then I threw my things and went swimming and eating. In the evening, I returned to the room, the smell was there and then it dawned on me that it was a cockroach repellent!!!!!! The victims were already lying all over the room, and very large ones. At the reception, they silently moved me, without even apologizing. This moment, of course, spoiled the impression. After all, I immediately said that the smell was very sharp. The bathroom is very interestingly made, it is as if outside, in the shower there is a net and an outside nook. Leaving the cool room there is a strong contrast, but this does not spoil the rest. I liked the design of the disposable sets, they looked very stylish. In the evenings, musicians played in the restaurant (the first day there were mantras to the music, on the second day a guy sang very chicly. In the restaurant you can eat from the menu or dinner/lunch buffet. We tried both options, everything is very good. Very attentive staff in the cafe, the administrator saw us and ran to prepare a table for us. They also served by the pool. The territory is not large, but it is conducive to relaxation. Monkeys even came running. Friends went to the spa, they said the massage was good. From the hotel we went to Sigiriya (20 minutes by car) and on a safari in the park.

We stayed for 2 nights for sightseeing in Sigiriya Rock, but it was a nice resort hotel living in a large forest. The room was a two-story cottage style and our room was on the first floor. It was noisy that the footsteps of the people on the upper floor heard the slapstick from 4 o'clock in the morning and I was worried about the smell of the drain, but the rice was delicious (breakfast did not change much) It was good to be able to eat comfortably at the restaurant in front of the pool where the refreshing breeze passes. I had dinner because there was no restaurant nearby, but I chose the first night from the a la carte menu, and the second night was a buffet with plenty of curry and desserts. On the second day, I was troubled because I couldn't use Wi-Fi on the １ day due to network failure, but it was fixed the next morning. The staff were kind and smiley. Because the hotel is remote, I asked the hotel to arrange a round trip to Sigiriya Rock and a round trip to Pidulangara, but it was said that it was 4800 ruby twice. The same driver came on both days and was a good young man, but the local guide was surprised that this price was much higher than the tuk-tuk I caught around it. Please be careful if you are using it.

The hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.  Minuses of the hotel: Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.

First of all, service from Bagdea, Jaathu, Kishaulya and the young restaurant girl (forgot her name, my bad) made my stay warm and quite pleasant. They were all quite helpful. When I was late arriving at the hotel and the sky was dark, Kishaulya texted to enquire. That felt reassuring. I didn't really enjoy the breakfast buffet but at dinner, I had a good a la carte meal. Sigiriya is a little town rather self contained. Apart from the pool, there isn't much entertainment at the hotel although they had a cultural performance and a pop singer on the 2 nights I was there. You have to appreciate the ecological side of the Sigiriya area. So if you are looking for energetic activities, then it's not for you. Unless you count climbing the Lion Rock! My room was nice and spacious although I would have preferred a double bed instead of 2 singles. On my 2nd day, I went out of the hotel to have lunched and hung the sign for my room to be made up. Upon my return, I was pleasantly surprised someone noticed and did it in the short time I was away. So I found that I was well taken care of there

Kalundewa Retreat has an amazing concept and a beautiful, secluded location that really stands out. The surroundings are peaceful and unique, making it a lovely place to disconnect. That said, there are visible signs of wear and tear in certain areas, and some aspects of property maintenance could be improved. However, what truly made up for this was the hotel team — their service was warm, attentive, and genuinely welcoming. The food was excellent and clearly prepared with care, which added greatly to the overall experience. With better upkeep, this place has the potential to be exceptional.

The environment is great, a large mango garden, the hotel only occupies a small area in the middle, walk in the early morning and evening in the middle of the green grass, monkeys running around the hotel, or relax on a deck chair in the room with a balcony at night Drinking a clear spring. The dinner buffet is very rich, and the meals at noon are also very good. The swimming pool is downstairs, enjoying the food while overlooking the greenery, mango trees, coconut trees and the swimming pool, it is really enjoyable. Hotel service staff The service is also very professional.