Holiday Inn Express Suzhou Luzhi

Holiday Inn Express Suzhou Luzhi Reviews

Holiday Inn Express Suzhou Luzhi

No.129 Fucheng Middle Road, Luzhi Town, Wuzhong District, Suzhou, Jiangsu, ChinaView Hotel Details
Holiday Inn Express Suzhou Luzhi
Holiday Inn Express Suzhou LuzhiHoliday Inn Express Suzhou LuzhiHoliday Inn Express Suzhou Luzhi
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Guest Reviews of Holiday Inn Express Suzhou Luzhi

9.7/10
Excellent
1033 review
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1033)
Positive reviews(1026)
Reviews with photos/video(259)
Delicious breakfast(191)
Friendly front desk staff(185)
Classy environment(136)
Convenient parking(78)
Perfect for kids(22)
Tasty coffee(20)
Has rooms for families(17)
Tasty restaurant(15)
Negative reviews(7)
ssylvia
1 King Standard
Stayed in Nov 2024
Couples
9 review
10.0/10
Outstanding
Posted on Dec 9, 2024
The hotel was in a good location, it had free parking so that was a plus. The breakfast was okay but the hotel upgraded us to a suite for free! Loved it! Would stay again next time
Response from Property: Dear Guest,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Iko tuga
2 Twin Standard
Stayed in Feb 2023
Travel with friends
26 review
10.0/10
Outstanding
Posted on Mar 21, 2023
Awesome the service from front desk the guy and the ladies were all so kind. The room was fantastic just Amazing. Will come back
Response from Property: Dear Guest: Hello, thank you for your review! The hotel advocates "attentive service", and we are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to welcoming you again.
Guest User
Family-friendly Family Room
Stayed in Dec 2022
Family
1 review
10.0/10
Outstanding
Posted on Jan 29, 2023
This newly built hotel is just a kilometre away from the beautiful ancient town of Luzhi in the suburbs of Suzhou. The front desk staff are very efficient and they spoke English . The room we had was enormously large compared to Holiday Inn hotels in Europe . The price also includes breakfast and the hotel allowed my 14 year old son to have one as well. All in all, very good choice if you want to visit Luzhi . Remember , you will have to take a taxi to Suzhou centre as the hotel is quite far and I don’t think there’s a direct bus .
Response from Property: Dear Guest,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Vladislav91
1 King Standard
Stayed in Mar 2023
Family
2 review
10.0/10
Outstanding
Posted on May 1, 2023
Great Hotel, we really enjoyed our stay! All recommendations.
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Suzhou Luzhi. With the most gentle heart to greet your arrival, the best service to provide you, only hope that here, for you to unload the journey of hard work. We are very moved that you remember the wonderful time here, and it is our bountiful responsibility to let guests enjoy a wonderful stay experience. We feel very honored to get your approval, and we are also more motivated to continue to move forward, hoping to have more opportunities to serve you!
Guest User
1 King Standard
Stayed in Dec 2022
Solo travellers
1 review
10.0/10
Outstanding
Posted on Feb 4, 2023
The hotel looks new and is clean, everything works and the staff is great
Response from Property: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Guest User
1 King Standard
Stayed in Sep 2023
Solo travellers
1 review
10.0/10
Outstanding
Posted on Oct 20, 2023
goodgood
Response from Property: 親愛的客人,您好,有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,而小智的幸福,正因為有您一份支持,一句肯定。小智秉着“儘可能滿足客人需求”的服務理念,以貼心、周到、細膩的服務,讓您在漫漫旅途中感受到家一般的愜意、舒懷、自在。小智用心佈置客房,採用中空雙層隔音玻璃、特製加厚實心木門等措施將噪音隔絕在外;空調調成最佳人體舒適温度;設施與用品精緻齊全不多餘,希望您能享受入住的每時每刻。豐富可口的早餐,幫您開啟活力滿滿的一天,期待有機會能繼續為您服務。祝您闔家幸福!智選假日賓客關懷團隊
Annilaodie
1 King Standard
Stayed in Mar 2025
Business travellers
9 review
10.0/10
Outstanding
Posted on Apr 26, 2025
I went to the hotel on a business trip on a rainy day. Xiao Liu and Xiao Lu at the front desk were very nice with sweet smiles. The room has a very warm and comfortable color scheme, it is equipped with a smart toilet and a constant temperature shower, and the surrounding environment is also very quiet. The breakfast has a rich variety of Chinese and Western cuisines. The location is close to Suzhou Industrial Park and Luzhi Scenic Area, so it is very convenient for both business and tourism.
Original TextTranslated by Google
Response from Property: Dear guests, hello, sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Xiaozhi's happiness is because of your support and affirmation. Xiaozhi adheres to the service concept of "meeting guests' needs as much as possible" and provides considerate, thoughtful and delicate services to make you feel at home, comfortable and at ease during your long journey. Xiaozhi carefully arranges the guest rooms and adjusts the air conditioner to the optimal temperature for human comfort. The facilities and supplies are exquisite and complete without any redundancy. We hope that you can enjoy every moment of your stay. A rich and delicious breakfast will help you start a day full of energy. We look forward to the opportunity to continue serving you. I wish you good luck in your work! Holiday Inn Express Guest Care Team
Guest User
Family-friendly Family Room
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 27, 2025
We chose Holiday Inn Express to visit Luzhi Ancient Town. The parent-child room has 2 beds, one large and one small, and the layout is reasonable. The front desk staff, Xiao Zhang and Xiao Lu, were very responsive, especially knowing that we had a young child and requested a late check-out, which made it a pleasant holiday experience.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,小智得知您在這裏度過了愉快的時光使我們倍感榮幸,酒店地理位置優越,免費停車,交通便利,位於甪直古鎮西南面,毗鄰蘇州工業園區,甪直古鎮,水八仙生態文化園。您的讚賞是我們持續改善的動力。期待你的下次光臨,祝您生活愉快!
Guest User
1 King Standard
Stayed in Mar 2025
Business travellers
36 review
10.0/10
Outstanding
Posted on Apr 29, 2025
The hotel is conveniently located and quiet. Xiao Liu and Xiao Zhang provide warm service.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,小智最幸福的時刻,就是品讀客人留下用心點評的那一刻,您這份肯定與讚揚讓小智所有的堅持都有了意義。酒店位於甪直古鎮西南面,毗鄰蘇州工業園區,甪直古鎮、水八仙生態文化園。出行交通便捷,距離蘇州園區站車程約40分鐘,崑山南站車程約30分鐘,地鐵2號線桑田島地鐵站車程約20分鐘。輕鬆駕車即可到蘇州主要休閑景點,歡迎您再次光臨,祝您萬事如意!
Xingzheyao
1 King Standard
Stayed in Mar 2025
Business travellers
16 review
10.0/10
Outstanding
Posted on Apr 27, 2025
The room is clean and tidy, the front desk service is good, and the breakfast is rich
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好:相遇是一種緣分,每一家智選假日酒店都是您駐足停留旅途中的“家”,真是出差旅行之必備呀,同時酒店地理位置優越,更提供營養免費的早餐,如果您有需要,小智也歡迎您與我們聯繫。再次感謝您的鼓勵呢,小智衷心期待您的再次光臨。
Aidekenengmeimei
1 King Standard
Stayed in Jul 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Aug 25, 2024
It was a good stay. It was more comfortable than other hotels. Check-in was also very fast. Lisa and Jason at the front desk of the hotel were very good and provided free welcome fruits and drinks🥤. The breakfast🍳 was pretty good. I will bring my parents here next time. . I like it 😍
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Holiday Inn Express Suzhou Luzhi during this trip, sharing your stay experience with us, and praising the front desk staff. Xiaozhi adheres to the concept of humanized service and puts "serving guests attentively" throughout the entire service process, allowing you to feel the comfort, comfort and ease of home during your long journey. Looking forward to meeting you next time.
Anyejin
1 King Standard
Stayed in Jun 2024
Family
2 review
10.0/10
Outstanding
Posted on Jul 30, 2024
The hotel is high-end and classy. The front desk has a beautiful and generous smile and considerate service. The room is clean and the breakfast is also very good. The waiter Anna/Jason is warm and friendly and provides a lot of useful suggestions and help. All in all, this is a great hotel. , highly recommended to everyone!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Holiday Inn Express Suzhou Luzhi during this trip and sharing your stay experience with us. At Holiday Inn Express Suzhou Luzhi, we take "feeling at home, smiling from the heart" as our service concept. Every employee is committed to providing every guest with a pleasant stay. No matter where we are, we are committed to providing genuine hospitality with a warm, welcoming and upbeat experience, providing proactive and personal service that will put a smile on your face. We sincerely invite you to come again and all the hotel staff will continue to serve you wholeheartedly.
Guest User
2 Twin Standard
Stayed in Jun 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Jul 3, 2024
We are very satisfied with our stay in this hotel, especially their breakfast🥣delicious. Every dish is carefully prepared and tastes great. In addition, the hotel's service is very good, especially Lisa and jsaon's service attitude. This hotel experience is quite good, which left a deep impression on us.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Holiday Inn Express Suzhou Luzhi for this trip. We are committed to a clean, friendly and pleasant stay experience, making every stay worthwhile. We provide sincere and warm hospitality and provide proactive and personalized service to make every guest smile. We are honored to know that you were comfortable and satisfied with your stay here. We sincerely look forward to your visit again. All hotel staff will continue to serve you wholeheartedly.
Guest User
2 Twin Standard
Stayed in May 2024
Travel with friends
9 review
10.0/10
Outstanding
Posted on Jun 17, 2024
The room is clean and tidy, and the wet and dry bathroom is equipped with a smart toilet. The parking lot is large and there is an underground garage. Parking is very convenient and suitable for self-driving. The breakfast buffet is also good, with many varieties, and you can also enjoy a hot bowl of braised pork noodles, which is rare in other hotels.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Holiday Inn Express Suzhou Luzhi. We are glad that you can share your stay experience with us. We are honored to know that you had a pleasant time here. We We look forward to meeting you again soon and all the hotel staff will continue to serve you wholeheartedly.
Anonymous User
1 King Standard
Stayed in Dec 2023
Travel with friends
1 review
4.0/10
Posted on Jan 12, 2024
Because I arrived late...the room I arranged was very, very small...I felt depressing when I entered it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support of the hotel. We are still a little disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope you will come next time. If you can point out our shortcomings to us, we will strive to do better. We will serve attentively so that every customer who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises. and moved, looking forward to your next visit!