Guest Reviews of Qiu Inn (Suzhou Pingjiang Road Humble Administrator's Garden)
9.6/10
Excellent
2483 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(2483)
Positive reviews(2470)
Reviews with photos/video(786)
Convenient location(699)
Close to scenic area(326)
Friendly staff(112)
Perfect for kids(100)
Garden view(65)
Nice bathtub(30)
Has facilities for children(14)
Negative reviews(10)
Guest User
Tingyuxuan Family Room
Stayed in Mar 2025
Travelling with friends
1 review
9.5/10
Amazing
Posted on Apr 8, 2025
The hotel staff are very friendly and helpful. They proactively offers help and advice and we appreciate it a lot as it is our first time in Suzhou. The rooms are also nice and clean and look exactly like the photos. The location is excellent with all the main attractions like Pingjiang Road, Lion's Grove Garden, Suzhou museum and Humble Administrator's Garden all within walking distance. Plus they have super beautiful wisteria by their entrance!
Response from Property: 感謝您的入住,祝您生活愉快
Guest User
Traditional Style Double Bed Room
Stayed in Apr 2024
Solo traveller
17 review
10/10
Outstanding
Posted on May 14, 2024
Great location for exploring Suzhou Museum (must book in advance!), Humble Administrator’s Garden (go early!), Lion Grove Garden, and surrounding Pingjiang area. Room was spacious and comfortable.
Response from Property: 謝謝您的肯定和入住,得到您的肯定説明我們的努力沒有白費,能給每位入住的貴賓有個美好的入住體驗是我們最終的服務目標,相信我們會繼續做的更好的哦期待您的再次光臨哦,祝您和您的家人生活愉快!
Guest User
Guestroom
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 19, 2025
Nice!
Response from Property: 謝謝您的支持和肯定,我們會更加的努力的,期待您的再次光臨哦
Anonymous User
Guestroom
Stayed in Jun 2025
Business traveller
22 review
2.0/10
Posted on Jul 19, 2025
There was cigarette ash on the toilet floor, and the soundproofing was terrible. I was woken up in the middle of the night by noise from next door, I don't know what it was. Then I was woken up early the next morning by noise from downstairs, I couldn't get any rest at all.
There was no hand sanitizer in the toilet either.
Original textTranslated by Google
Response from Property: Thank you for your stay. If you have any questions or concerns about cleanliness, please inform the front desk immediately so we can address them promptly and avoid any regrets. If you don't speak up in time, we won't be able to notice!
Chenxiqilin
Traditional Style Double Bed Room
Stayed in Aug 2024
Couple
8 review
10/10
Outstanding
Posted on Sep 13, 2024
Facilities: Complete~
Hygiene: Clean~
Environment: Very nice~
Service: The boss is super nice~
The location is really great, diagonally opposite the Lion Forest
The Humble Administrator's Garden Museum is over 100 meters away and can be reached in a few minutes.
Pingjiang Road is also very close. I go there every day.
really convenient
Original textTranslated by Google
Response from Property: Thank you for your support and affirmation, we will work harder and look forward to your visit again!
Guest User
Guestroom
Stayed in May 2024
Travelling with friends
2 review
5.0/10
Posted on Jul 31, 2024
The subway is about a 15-20 minute walk from the hotel. Because of road construction nearby, even taking a taxi can be a 20-minute journey due to traffic, which is quite inconvenient. Getting to the subway and Pingjiang Road is the same. In reality, it's much older than the photos. I was really looking forward to it but was extremely disappointed. I felt there were better options available. The room was old, and the dehumidifier emptied 3-4 times overnight! The whole room had a musty and damp smell, and was dusty. The bed had dirty black spots. Overall, it felt very expensive and not good value for money. The rooms on the first floor are behind the emergency exit, with a very exposed view from the window. The small courtyard seemed overgrown with weeds and not suitable for walking. The good points are that the landlady is very nice and even treated us to bayberries. It's close to the Suzhou Museum and Lion Grove Garden (people here love to leave five-star reviews, but I really don't want to leave one here~).
Original textTranslated by Google
Response from Property: After reading your review, I assume you're from Taiwan. First of all, thank you so much for visiting the beautiful city of Suzhou on the mainland. Suzhou is an ancient city with a long and well-preserved history. Suzhou enjoys considerable fame throughout China and even the world. However, this fame also attracts a large influx of tourists, leading to relatively congested traffic in the ancient city. Therefore, the Suzhou government is working hard to improve and expand the subway system. Of course, this process takes time, so we ask for your understanding and request that you visit during off-peak seasons. Also, June in Suzhou coincides with the annual plum rain season. As the saying goes, "Every household experiences rain during the plum rain season, and frogs croak everywhere in the green grass ponds," which describes the plum rain season in Jiangnan!
Neimengguwuhaishiwudaquyijing
Guestroom (Double bed) (Bathtub)
Stayed in Oct 2024
Family
119 review
1.0/10
Posted on Nov 28, 2024
You accused us of leaving a bad review in an attempt to get a free stay. How could you not know how many times you called us and made those demands? Did we agree to that? Now you're turning around and attacking us in the review. Don't you know how unsanitary your place is? You even want to check the security footage? We told your people we needed water, and they didn't say anything. Now you're saying your place is unsanitary and has poor conditions. What's with the water issue? We gave you a bad review, and you called us for days on end—what's the meaning of that? Was the review wrong? Can't we just say your place is unsanitary? If you don't compromise, you keep calling; if you don't answer, you send text messages. It's like you're in the right.
Original textTranslated by Google
Response from Property: We are very sorry. We have repeatedly investigated the whole incident and initially thought our staff hadn't done their job properly. However, after reviewing the CCTV footage and questioning you, we finally found that you told us you were running low on water in your room, and our staff delivered some. However, you went to our storage room to get more yourself. When our staff reminded you that you could tell us if you needed more water and we would deliver it to your room, and that you couldn't go to the storage room yourself, you became angry and gave a bad review. The staff wasn't wrong in this matter; your behavior was definitely inappropriate. What if it had expired? You'd blame us then! We've been taught by our teachers and parents since childhood that we shouldn't take things without permission. You're being too sensitive about this! We can't improve our situation with such a bad review in the future! And don't think you're getting any compensation. If we compensated you, you could stay anywhere for free with just one bad review.
☁️Eve.
Traditional Style Double Bed Room
Stayed in Jan 2024
Family
17 review
10/10
Outstanding
Posted on Feb 3, 2024
The staying experience was very good, it was so warm in winter! 🔆
I had to help carry the suitcase, and breakfast was also brought...❤️
Needless to say, the geographical location covers all the garden attractions nearby! ⭐
Original textTranslated by Google
Response from Property: Thank you for your affirmation and stay. Your affirmation shows that our efforts have not been in vain. It is our ultimate service goal to give every guest a wonderful stay experience. I believe we will continue to do better and look forward to you. Come again, I wish you and your family a happy life!
Candytang🍬🍬🍬🍬
Shuxianglou Twin Room
Stayed in Nov 2023
Family
16 review
10/10
Outstanding
Posted on Dec 25, 2023
Environment: Very good location
Hygiene: clean
Original textTranslated by Google
Response from Property: Thank you for your affirmation and stay. Your affirmation shows that our efforts have not been in vain. It is our ultimate service goal to give every guest a wonderful stay experience. I believe we will continue to do better and look forward to you. Come again, I wish you and your family a happy life!
zhangyao810218
Guestroom (Double bed) (Bathtub)
Stayed in Jul 2023
Family
5 review
10/10
Outstanding
Posted on Aug 12, 2023
I went to Suzhou and stayed at the inn for four consecutive nights. It was a great stay. The sister at the front desk was very helpful and answered all my questions.
Location: The inn is located next to the Lion Forest in the ancient city area. The location is great! It only takes a few minutes to walk to the Humble Administrator's Garden, Lion Grove, Subo, and Pingjiang Road. They are all very close and very convenient.
There are also restaurants, snack bars, convenience stores and so on next to it, which is very convenient for shopping.
Facilities: The facilities of the inn are pretty good, not luxurious, but they have all the supporting facilities. We live on the third floor, which is the highest level. The room attendant will help carry our luggage up.
The room is also spacious and comfortable to live in. The decoration style is relatively new Chinese style.
There is no breakfast in the inn. You have to eat outside. It is very convenient to eat outside.
Hygiene: The room is kept clean, and the aunt is also very kind. She takes the initiative to update the room supplies and clean them every day.
Service: The ladies at the front desk are very nice, and the lady who helps with luggage is also conscientious.
Overall, the stay experience was very good. Although it is not the standard of a five-star hotel, the stay was very comfortable and enjoyable ~
Original textTranslated by Google
6/7
Response from Property: Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time during your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to welcoming you Come again! Welcome you to come back and experience it again, I wish you a happy life
Suzanne Szeto
Guestroom (Double bed) (Bathtub)
Stayed in Nov 2023
Couple
4 review
8.0/10
Very Good
Posted on Dec 4, 2023
Yuyu's geographical location is unique. In the center of the old city, it is only a few minutes' walk to Pingjiang Road, Lion Grove, Humble Administrator's Garden, Suzhou Museum, etc. Taking a taxi to other attractions costs more than 20 yuan.
The supplies are generally OK, toothbrushes and slippers are provided, but some are old and should be replaced.
At this price, it's a good value for money.
Original textTranslated by Google
Response from Property: Yuyu Inn is decorated in a new Chinese style. Retro style, the room is lazy and comfortable, the environment is beautiful, and it is quiet in the bustle. All the furniture is made of solid wood, the room has complete toiletries, including toilet mats, and the air conditioner is a duct machine, which is both beautiful and practical. There is also a small amount of free parking spaces at the entrance of the inn, which is very close to the main check-in attractions. It has been attracting Chinese and foreign tourists since its opening!
E2835****
Guestroom
Stayed in Mar 2023
Family
6 review
5.5/10
Posted on May 2, 2023
It's not soundproof, you can hear the sounds from the road very clearly. The location is very close to the Lion Grove and the museum.
Original textTranslated by Google
Response from Property: We are very sorry for not being able to give you a wonderful stay experience, but we also remind you that although it is located in a community, we still hope you close the windows when sleeping! Overall, we are far away from the main road, so it is relatively quiet! wish you a happy life!