Hilton Suzhou New District

I was very satisfied with this May Day trip. It doesn't feel crowded on May Day, which is very suitable for vacation. The reservation was made about 2 days before, and I called in advance to confirm the reservation. I was able to communicate with the hotel through WeChat. Throughout my entire stay the staff were very friendly and was a call or text away. If I needed help with anything, within seconds they were at my door to assist. 🐾 As a solo traveler I chose this hotel because it was pet friendly and had public and private hot springs. I booked a private hot spring room. The room was very large. The private hot spring in the room was very good, with a suitable water temperature, especially suitable for relaxation. The log style design is warm and advanced. The floor-to-ceiling glass door face the small lake view. The feeling of being woken up by the sun and birds in the morning is so healing! 🎉 Rich activities: It seems they have activities everyday. But with my short stay I was able to do the cooking class. The aunty is very patient, and took me through step by step until it got it . ✨ I must also mention the great SPA service. The day before I left I got the most amazing full body massage. After which I decided I needed a face massage also. Because they only open at 1;30pm on Monday. I had to wait a little while after my check out to get my face massage. And it was worth the wait. 2 days later I still get compliments about my glowing skin. I strongly recommend this hotel if you are looking for a relaxation, nature embracing, quiet hotel. Recommendations: 1.Have more variety meal. not much options for vegetarian and people who don't eat pork. Introduce more western meals for your foreign visitors 2. Can provide delicious pet snacks, or send a special breakfast for dogs. Can have a pet play area on the lawn.

We had an amazing stay at the hotel! It was so beautiful and relaxing! The wellness facilities were amazing and the staff were so kind.

Had a really wonderful experience here with my son and friends. The hotel’s setting is fantastic - a lake, mountains, trees, well-maintained green lawns. The rooms and villas are amazing! A variety of amenities including hot springs, a swimming pool, a kid’s club, etc. Lots of ducks and birds around the hotel’s area. On top of that, the service is superb! Every time I reached out to any staff representative, I was helped immediately (my special thanks goes to Vaskur at the reception). This hotel is perfect for getaways that combine nature and comfort. We’ll definitely come back!

Great Service, we even had a good time during the biggest Taifun in Suzhou since ages! They arranged pick up and drop of to the room in heavy rain and took care the safety of all guest very well. Breakfast and Dinner Choices were great and delicious. The room was super clean and modern, with a nice balcony and a comfortable big bed.

The place is perfect for weekend escape, enjoy relax atmosphere, take you folded bike and go around. Very suggested Thai massage at SPA..

Staff were really nice and helpful, location was beautiful and the breakfast was great. We booked to spend time in the hot springs, they weren't great. The outdoor hot springs were nice but the indoor ones were quite dated and not necessarily relaxing. I do think it's a little silly that you can't go in the hot springs in the morning also, we wanted to spend a few hours there before we left.