Maisui Select Apartment (Suzhou City Life Plaza Branch)

Maisui Select Apartment (Suzhou City Life Plaza Branch) Reviews

Maisui Select Apartment (Suzhou City Life Plaza Branch)

No.251 Pingbang Road, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Maisui Select Apartment (Suzhou City Life Plaza Branch)
Maisui Select Apartment (Suzhou City Life Plaza Branch)Maisui Select Apartment (Suzhou City Life Plaza Branch)Maisui Select Apartment (Suzhou City Life Plaza Branch)
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Maisui Select Apartment (Suzhou City Life Plaza Branch) Guest Reviews

4.6/5
Very Good
116 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(116)
Positive reviews(104)
Reviews with photos/video(33)
Awesome stay(28)
Awesome rooms(27)
Easy to get around(15)
Classy environment(12)
Convenient for shopping(9)
Great value for money(8)
Well decorated(5)
Close to metro(5)
Negative reviews(12)
Guest User
Deluxe Loft (2 beds)
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 21, 2024
Location of stay is pretty strategic whereby there is a mall just next to the service apartment and many eateries and restaurants nearby. The first room we have gotten was not of satisfactory due to the cleanliness not up to standard. However the person in charge was swift to response and helped to arrange another room for us. Overall the stay is all right if one is not an OCD, however the cleanliness can be improved at the bathroom and kitchen area. Provide better quality bedroom slippers, free bottled water. Have smoke free rooms for families. Proper TV rather than a projector. The beds, cutlery are acceptable. Below photos are just the room which is not of good standard. Hope all rooms can maintain of similar standard.
Chan WT2
Deluxe Loft (2 beds)
Stayed in Nov 2024
Travel with friends
9 review
3.7/5
Posted on Nov 19, 2024
Rooms are in Block B, call in-charge upon arrival if early. Near metro, 5-10mins walk. Area more than enough for 3 to 4 adults. Hard beds, but pretty comfortable. A lot of food choices around. Massage option in mall connected next door. Weird toilet design with short curtains, making whole toilet wet.
Chi wah
Deluxe Loft (2 beds)
Stayed in Jun 2024
Family
1 review
1.7/5
Posted on Jun 23, 2024
On my booking it say 32nd floor but 1 end up in 9th floor,i arrived at 2:30 pm and the room was not ready, they ask me and my whole family of 6 to stay in a different room until it is ready in about a hour. Even when arrived at the temporary room the door won't open because the lock has no battery, then wasted over a hour for my room, there were 2 towels in the room, I booked the room stating it's for 4 adult and 2 child, and on the booking it says it can accommodate up to 6 guest. They told me the lock code is valid until 8 am the next day. There was no bottled water in the room. The bathroom door is very difficult to close, my mum and the kids definitely could not close it, shower head broken, toilet seat sliding left and right, tiles in bathroom looks like it's ready to fall off the wall. Room was dirty, only 4 pillows in the room, although I got the bottled water and 2 extra towels after contacting the hotel, it still wasn't good enough, there was a big bottle of shampoo for hair but tiny bottle for shower and only a quarter full, I do not recommend this hotel. I will not come back to this hotel even if it was free of charge😡😡
6/8
Response from Property: Dear guest, here are some answers to your questions: 1. Because the hotel must fill in an address, you can only choose one room as the business address. The rooms are arranged from the 8th to the 37th floor according to the room type. 2. The normal check-in time of the hotel is 2:00 p.m. Due to the large number of check-outs, you arrived at 2:30 p.m. The hotel feels sorry and arranges a room for you to rest with your family. There is nothing wrong with this, right? 3. The door lock has no power. This is an emergency problem. We solved it as soon as possible, which delayed us for about 5 minutes. 4. The room is equipped with two 1.8-meter-long beds, which is a standard 4-person room. The pillows must also be 4 pillows. Extra beds can be added, but they need to be paid separately, instead of the standard 6-person room. If you want to save money, you can arrange a large family to live in this room with two beds, regardless of gender, age or young. Do you think this is good? 5. The room lacks towels, which were also delivered as soon as possible. As for your so-called free accommodation, I have to kindly remind you that there is no free lunch in the world, and you don’t deserve it.
tweetypooh87
Deluxe Loft (2 beds)
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Great location. The apartment building is just 5- minutes walk to the Long Xiang Station, and there are many dining places, malls, supermarkets, and convenient stores within walking distance. It takes about 10 minutes taxi ride to Suzhou High Speed Train Station. The apartment butler is helpful and fast in responding to requests.
Anonymous User
Discount Queen Room
Stayed in Apr 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Very clean and nice apartments. Happy with the stay, recommended to others if traveling in a group.
Response from Property: Thank you for staying at the hotel and wish you a pleasant journey
sy
Deluxe Loft (2 beds)
Stayed in Oct 2023
Family
18 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Love this apartment, good location nearby nanjing south railway station. Easily access to nearby areas , many good places around. Spacious clean apartment and environment. Great service provided by the staffs too 😀
Response from Property: Thank you for checking in. Have a nice trip
BlindSmile
Deluxe Loft (2 beds)
Stayed in Mar 2024
Family
8 review
1.5/5
Posted on Apr 2, 2024
Blanket Smell like cigarettes, charging ports not having enough power, floor stated isn’t right.
Guest User
Deluxe Loft (2 beds)
Stayed in Apr 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Room was good, AC is available. Shower was clean, and the room was sound proof
Response from Property: Thank you for staying with us. Your recognition is our greatest happiness.
Guest User
Discount Queen Room
Stayed in Oct 2023
Couples
29 review
3.7/5
Posted on Nov 9, 2023
Value for money, alot of shopping & restaurants nearby.
Response from Property: 感謝您入住，不足的地方我們會加以改正
Guest User
Discount Queen Room
Stayed in Dec 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Very good! Great view! Just one lamp wasn't turned off so he spent the night with it which was a bit annoying...
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Guest User
Selected Double Room
Stayed in Oct 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The quality is good, the building location is OK, the communication is timely after placing the order, and there is no pressure to move in
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Guest User
Superior 2-bed Room
Stayed in Oct 2024
Family
121 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The room is really big, with two floors, decorated in a quaint style, with a good environment, clean and warm, good location, shopping malls nearby, and very thoughtful service, good reviews!
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Response from Property: 感謝您的評價，祝您旅途愉快
Qiangongzhu
Discount Queen Room
Stayed in Jul 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Jul 25, 2024
This is a homestay I often stay in when I am on a business trip. The owner is very nice, the communication is smooth, the environment is clean and hygienic, and the check-in is convenient. There is a 24-hour property management service, and the public security is relatively assured.
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Response from Property: Thank you for your recognition, we will continue to provide good service as always
Guest User
Deluxe Loft (2 beds)
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Nov 26, 2024
The room is on the 11th floor of the City Life Plaza. There is a shopping mall on the ground floor. The security guard is in the lobby of the apartment, which makes me feel safe. The view outside the window is very good. Go downstairs and turn in one direction to the subway station. It is only three stops to Shantang Street, which is very convenient. The room is very clean, spacious and bright, especially the bed sheets and quilts are very clean and comfortable. The service attitude is good and the speed is fast. Thank you very much. There is a small shop downstairs where you can eat breakfast, which is very convenient! The only drawback is that the bathroom curtain is a bit small and old, and you need to pay attention when taking a shower, otherwise there will be a lot of water on the ground.
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Guest User
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
4 review
4.5/5
Great
Posted on Dec 9, 2024
The location is very convenient, there is a subway station not far away. There are also many delicious restaurants in the building opposite! Thank you for upgrading my room! It’s just that there is no building name, so it’s hard to find where it is when looking for it. Other than that, everything is good!
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