Bournemouth Hotels with Swimming Pools

"Lovely friendly hotel.Was originally given an upstairs room which would have meant some stairs.I have mobility problems but the receptionist found me a ground floor room straightaway.The only issue was with parking being a little limited.We were able to park but other guests had some difficulty.Will definately be using this hotel again and we are already planning our next trip."

"Antique hotel in a very good location close to the beach however no nothing is guaranteed by the hotel. There is no option to book parking (first come first serve basis), they can’t guarantee a good view to the sea even through you book a sea view room (you can end up to the side of the hotel which allows you a glimpse to the sea and that’s not what you really want and pay for). When trying to call the hotel goes to a customer service desk then they transfer you to the main reception which ends up with a dropped call several times considering the call is being charged per minute (we’re not in the 80’s, take some ownership for this please), if you finally get through they won’t be able to reserve a parking space at the hotel and guide you to park elsewhere (this you can literally do yourself without the hassle and waste of time). None of these (parking and room selection) are communicated precisely until you check in which in essence makes no sense when you want to plan your stay ahead. Overall the staff is kind and friendly so no improvement needed here, the opportunity stands for the hotel management who implement procedures and policies. The rooms have a heavy smell due to the age of the building, there is a brochure that explains refurbishment undergoing in that sense. Wifi - you can have daily access if you pay for wifi (I believe it was £7/24 hours) , this is also a thumbs down nowadays (tips: if you want to charge for wifi include this in the overall price fees so people don’t obviously pick on this or just offer it with the stay like a respectable business - a coffee shop where you spend £3 for a coffee offers it for free on a daily basis, think about it). Looking at breakfast - there is full English or cereal, oats and fruit. The terrace looks pretty nice, well looked after, a nice oasis to relax your senses listening to the sea waves. There is a chess board on a bigger scale just on the terrace, this if a nice setup and addition to the hotel vibe. Thank you for the welcoming, until next time look forward to your improvements updates."

"We just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future."

"Good hotel with lack of attention to details. 😬 Breakfast food is average, almost no fresh fruits (apple and overripe banana), and not many veggie options, but the staff is lovely (more hospitable than people at the reception), each day the chef was busy but kept smiling to all guests around, nice way to start the day, thanks!:) Spa area is lovely, great tor the gloomy days!:) Room was ok, no windows to be opened thus no fresh air.. water temperature was rather low, couldn’t really enjoy the shower."

"Only just found this hotel and love it. Good atmosphere all round, air con and great bar/restaurant. Will always stay here when in the area"

"La chambre est propre, l'hôtel typiquement anglais mais le service laisse à désirer...Les jeunes réceptionnistes, rien à dire, courtois mais une réceptionniste nous a traité comme des bandits qui viennent volé...alors que nous etions en costumes...elle a compris très vite son erreur quand on lui a dit que nous logeons dans l'hôtel et que c'était normal de visiter et de chercher la psicine, le fitness... Et le check out...ne m'en parlez pas....heureusement que la jeune receptionniste a rattrapé l'erreur de son collègue...je trouve impersonnel... Pour la chambre, pour un 4 etoiles, il est où le frigo?"

"I booked for celebrate my husband's birthday. Staff very nice and helpful. They prepared the card and some chocolate for us to celebrate. And our room is Seaview room that so nice. Location very good. I have a great trip with my family in Bournemouth."

"Nice quiet getaway to Bournemouth, stayed in a lovely little Spa hotel with a heated pool, sauna and jacuzzi, perfect weather to enjoy the beach which is only a 5 mins walk away from the hotel. Breakfast was lovely, continental plus ordered hot food and got a very tasty English brekkie to start the day, very enjoyable and would stay again"

"Booked as a last minute, lovely hotel.. Reception staff could not of been more helpful. We got upgraded to a sea view, and the room was spacious & lovely. .. there’s a lovely grandness to the hotel , so I felt sad that the smallest of Maintenon job that I noticed let it down, for example , the conference room opposite the reception curtain we’re hanging off it’s rail. So simple to rectify I’m sure. Bar drinks, VERY overly priced . Didn’t use the Spa as closed at 6pm . I would return to this hotel., as stated the reception ladies were smiley, & helpful."

"Room was clean, lovely bathroom and complimentary bath products. Had a problem with the rooms electric’s…on arrival the TV, lamp and bathroom lights wouldn’t switch on. Fuse box was checked by staff and electric came back on. Electric cut out again late evening when using the kettle. Night porter (who spoke little English) flicked switch on fuse box again and told me to put less water in kettle next time! Tried that but electric tripped again so asked to move room. He reluctantly did that but gave us a key! Overall a good stay just unfortunate situation with electric."