Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 17, 2025
Tiaotiaocha
I booked the penthouse suite, and it was absolutely fantastic! It exceeded my expectations in every way. The exterior was charmingly antique, while the interior boasted all the modern amenities one could need, including an electric toilet and touch-screen controls for lighting and air conditioning.
The bar and restaurant were superb; every dish was a hit. The waiter was incredibly enthusiastic when introducing the food and drinks, clearly showing his passion for his work.
The service was worlds ahead of other hotels in the world. If my travel plans weren't already booked and couldn't be changed, I would have loved to stay here for a week.
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Price per night from:MYR 1,919
Posted on Jun 10, 2026
Zhang(xinyan)I only stayed one night, so it was a bit rushed. I forgot to take pictures of the room, only the bathroom. However, the room was still very spacious and clean, with all the essentials, and the bathroom was also roomy. The shower water was very comfortable! The breakfast buffet was quite extensive. The front desk staff spoke English, making check-in smooth! The location is excellent, right in front of the British Palace, with many dining options nearby. Very good indeed! 👍
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Price per night from:MYR 348
Posted on Feb 16, 2026|Single Room
Jiaowoxiaodouya
Absolutely loved this hotel! It's just a 5-minute walk from where the airport bus drops you off. There's a Carrefour supermarket right across the street, which was handy for picking up some supplies. The front desk staff were very welcoming, and the room was spacious and comfortable. The breakfast selection was also quite varied. It's about a 40-minute walk to the Alhambra, which is perfect for enjoying the street views and grabbing a coffee along the way.
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Price per night from:MYR 387
Posted on Jan 19, 2026
M426021****
The view of the hotel room is not bad, the breakfast is also very rich, but a girl at the front desk is very unskilled, and there is no politeness, no greetings and goodbye, no introduction, the whole process is cold like a government staff, it is recommended to strengthen staff training, After all, customers enter, the first one to face is the front desk
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Price per night from:MYR 339
Posted on Jan 23, 2025
sdtky
The room is good, two bedrooms, one living room and two bathrooms. Three or four people live relatively spacious. The hall has three balcony windows and a balcony window in the master bedroom.
Tableware and kitchenware are available and hygienic.
The lobby is also a restaurant, decorated in a variety of old furniture, new and beautiful.
The dining environment is good, the taste is average, and the plate is very delicate. The price is not low.
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Price per night from:MYR 848
Posted on Aug 22, 2025
Luisa
The hotel was very comfortable and the hotel was very comfortable and the hotel was very comfortable.
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Price per night from:MYR 265
Posted on Jul 30, 2025|Double Room
Guest UserThe hotel has a decent location and is generally clean, even though there are ongoing renovations at the moment. Unfortunately, the service leaves a lot to be desired.
They don’t offer basic amenities like an iron for guests to borrow, which is standard in most other hotels at this level. Instead, they push guests to use their overpriced laundry service — ironing a simple polo shirt costs more than the shirt itself. I suggested they invest in just 2–3 irons for guests to borrow, and honestly, I’m willing to donate two myself if that’s what it takes.
The parking is also far too expensive — €21 per day, which is excessive compared to other options in the city.
My recommendation: choose another hotel until Hotel Saray improves its service and reconsiders its parking rates.
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Price per night from:MYR 295
Posted on Oct 13, 2024
SomeonelikeskittyFor me , this is absolutely not a 4 star hotel.
1. Only stairs are available in the main entrance , no guidance to use side entrance if you have heavy luggages. Staff are not even helping/ guiding you to use side entrance via car park. I only know it when I ask. And they can see us clearly carrying two big luggages.
2. Staff are not friendly, you won’t feel welcome at all. The room is just average. There are no restaurants/ supermarkets nearby.
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Price per night from:MYR 328
Posted on Nov 25, 2024
OleT
Чисто. Расположение очень удобное. В холле есть автомат с напитками, для меня оказалось очень полезно, т.к. промокла под дождем, и смогла покупать горячую воду для чая. Соответственно, все напитки и вода не бесплатные. На этом все плюсы. Разочаровал вид. Ожидала, что можно будет выходить на балкон. По факту, балкон выходит во внутренний двор на соседние окна и коробку кондиционера, поэтому даже шторы не открыть. Не слишком дружелюбный персонал встретил на стойке регистрации. Для короткого пребывания нормально, если только ночевать в комнате
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Price per night from:MYR 194
Posted on Jul 10, 2025
Guest User
Very good for business and families
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Price per night from:MYR 241