InterContinental Hotels in Sydney

On the plus side: we upgraded ourselves to a village suite and the size was spacious. Breakfast was fabulous and something to look forward to, although 7am start is a bit late for us.. Most of the staff were lovely and well trained. Room was cosy and quiet at night. Fresh towels and clean bathroom. Easy and convenient location outside of CBD. This is the only big hotel in the area and there are some great restaurants nearby - Carmela, Margaret, Bill’s etc. usefully close to Chemist Warehouse for essentials you’ve forgotten. On the negative: It should be classed as 4* - quite cheaply constructed and maintained. Not what you might consider to be luxury. Rooms are dark,  with poorly thought out lighting; the carpet rarely vacuumed (if at all) during our five night stay. Hand held shower head spray nozzles were blocked, bathtub drain was also blocked. Sinks not very clean. Windows in room and dining room very dirty. Big construction site adjacent so we moved rooms to get away from the noise and view of the cranes. Overpriced hotel offering when you consider we could have booked the Capella in CBD at nearly the same rate as our suite, but nice to be away from the city.

I was quite happy with the hotel's location; the Opera House, Royal Botanic Garden, the most beautiful station, and the pier were all within easy reach. The hotel has been renovated, and the room was better than I expected. The cleanliness was also fine, and they provided plenty of towels. We arrived at the hotel around 8 AM on an early flight to drop off our luggage. When we returned around 10 AM to get some clothes from our bags, we found the room was already ready, so we checked in early (even though the front desk said they would message me when the room was ready, I didn't receive any message or email). I had noted in the booking that it was my child's birthday, and sure enough, a small cake was delivered later. The breakfast also exceeded my expectations; the coffee was freshly made, and you could order omelets, fried eggs, and eggs Benedict à la carte, which I really appreciated. Although there was a slight unpleasantness during check-out, it was resolved smoothly in the end (be sure to check your bill when checking out; another guest's $90 parking fee was charged to our room, whether accidentally or intentionally. After I discussed it with the front desk, they refunded it). Overall, I'm satisfied, and I would likely consider staying at the InterContinental again on my next visit to Sydney.

The location is perfect to go anywhere, beach, pub, restaurant, located in quiet street but close to everything, that is perfect for family. We will back again!