Name: InterContinental Hotels SHENZHEN DAMEISHA RESORT by IHG
Address: Shenzhen, China
Rating: 9.5

China

Shanghai

United Arab Emirates

Dubai

Shenzhen

Japan

Tokyo

United States

New York

Qatar

Doha

A huge shout-out to Kitty! We really appreciate her thoughtful service throughout our stay. From the warm welcome and helpful guidance at check-in to her quick responses to our subsequent requests, she showed incredible professionalism and patience. Especially her proactive offer to upgrade our room, which made us feel very comfortable and well taken care of. Full marks for Kitty's excellent service – we'll definitely look for her again on our next visit!

InterContinental Shanghai NECC - The guest services team called me in advance to ask if I had any special requests, showing incredible thoughtfulness! They truly put the customer first! And every time I stay, they remember me! It's like a family greeting. I arrived at the hotel quite early and was in a hurry to go out for business. I wanted to leave my luggage at the front desk, but after a long journey, my glasses were blurry, and I couldn't see clearly. I wanted to go to the room to freshen up, but my room type wasn't ready yet. Joyce Zhang immediately arranged for room 959, which had already been cleaned, solving my urgent problem. I was very satisfied! Joyce Zhang also gave me directions and helped me quickly find the elevator. Before breakfast, I forgot to bring my luggage down to check out. I came down, hadn't eaten breakfast yet, and my stomach was rumbling. I didn't want to go back upstairs to get my luggage and then come down again for breakfast. Seeing this, Joyce Zhang extended my checkout time and reassured me that I could pick up my luggage before leaving, so there was no need to rush. My initial and overall impression of Joyce Zhang was excellent! She is beautiful, dignified, calm, and elegant... The food in the restaurant is not to be missed! Here, guests are not allowed to self-serve the clay pots, so OLIVER helped me get the clay pot with black chicken and cordyceps flower – it was absolutely delicious! I couldn't get enough! The next day, I asked OLIVER to get the same clay pot again, and it was just as delicious as the first time! OLIVER is polite, friendly, and extremely dedicated to his work. I highly commend his service! I even took photos of the food and wrote a little 'essay' expressing my fondness for the hotel! Oh, I almost forgot, when the lights are off at night, the rooms in this hotel have floor-level lighting to illuminate your way. You don't need to turn lights on and off at night, providing the best sleeping environment for weary travelers. I love you, InterContinental Shanghai National Exhibition and Convention Center!

Before arriving, I was a bit worried due to some negative reviews, but thankfully, everything went smoothly and was very satisfying. Bruce from guest relations contacted us immediately on the day of our arrival. Upon checking in, there was a water curtain show in the lobby, which we enjoyed while getting settled. We were upgraded to a Turquoise room. Even though it was on the -1 floor, its central location allowed us to enjoy views from both sides, and at night, we had a fantastic view of the Shanhaijing light and shadow show from the balcony.

After enjoying some mini-bar snacks, drinks, and welcome fruit, we went to see the flyboard performance. If you're not dining at the Fishermen's Fire restaurant, you can visit the mini aquarium between 2-5 PM. There were also goodnight desserts in the evening.

Our room was free of any strange odors, and considering the hotel has been open for over five years, the facilities still felt very new. They even had a Dyson hairdryer and Hansgrohe showerheads – the same brand I use at home, which was a nice touch. Kids' toiletries were also provided. During the day, you could hear people screaming on the giant swing at Shenkeng Secret Garden across the way from our balcony, which was quite amusing.

Overall, the service was very professional and consistent with the hotel's image. Goodness knows, I've had terrible experiences at other five-star hotels where I was woken up by knocking on the door even with a 'do not disturb' sign on. Cai Feng Lou restaurant was delicious. The afternoon tea at Shenkeng, costing over 300, is suitable for 2-3 people; it's more about presentation than taste.

The hotel also offers free travel photography, including 3 photos and a 15-second video. The photographer took us to several great spots, and the photos turned out well. If you don't have time to select your photos on-site, you can do it online later, though on-site is more convenient.

I recommend planning your time around the hotel's activity schedule. For families with kids, Shenkeng Secret Garden and the Smurfs theme park are right next door. Guangfulin and Chenshan Botanical Garden are also nearby attractions. In short, both adults and children can have a great experience. Bruce also arranged for a late check-out for us, though we didn't end up needing it. We even unexpectedly ran into him again during check-out! 

Completely charmed by this old-school hotel!

Came for a staycation to celebrate our anniversary, and Olive at the front desk was amazing! She helped us with an upgrade and even arranged some decorations. The emotional value was off the charts! Huge thanks to her! 😊

Although the InterContinental Tomson is a bit older, it has a unique charm. The faint classical music in the hallways is so relaxing – perhaps that's the allure of an old-school hotel!

And this open-plan suite is just beautiful! 🤩 My friend hilariously commented: ”It feels like the kind of place a former Greater China CEO would stay on a business trip.” It was a very comfortable stay overall. The purple sofa is particularly lovely, and I also adored the bathtub and the surprisingly cool rotating TV.

My only complaint was the scent of the toiletries, especially the hand soap which had a strange, lingering fragrance. 😓

The decor feels quite vintage, which is to be expected from a well-established hotel in such a prime, expensive location. The lobby immediately makes an impressive statement, and the service truly makes you feel at home.

We booked the 'Little Yellow Duck' themed room, and perhaps because it's usually booked by young children, they had already provided a step stool and a toilet seat reducer. It was a thoughtful touch that we really appreciated.

The entire hotel feels like a big garden. There were many people holding lawn weddings during our stay. Taking a stroll in the mornings and evenings felt a bit like walking through a street in England.

Breakfast was also very down-to-earth. The local specialty, pan-fried buns (shengjianbao), was very popular, and there were many other regional dishes available.

This hotel deserves a perfect 5-star rating! Its prime location makes getting around incredibly convenient. The elegant lobby immediately makes you feel comfortable upon arrival. Check-in at the front desk was efficient and professional, and the service was warm and attentive, with thoughtful details evident throughout. The room was spacious and tidy, the bedding soft and comfortable, and the smart amenities complete. The bathroom featured a dry/wet separation, and the toiletries were of high quality. The soundproofing was excellent, ensuring a peaceful night's sleep. Breakfast offered a rich variety of delicious options, and the restaurant environment was charming. From cleanliness and service to the facilities, everything was impeccable and fully met five-star standards. It's the ideal choice for travel, and I will definitely choose to stay here again. Highly recommended!

An absolutely fantastic hotel stay! Before I even arrived, the hotel concierge proactively reached out on WeChat to introduce the hotel and its amenities. Check-in was warm and welcoming. I was upgraded to a lake-view room and received complimentary breakfast (as an InterContinental member). The hotel also provided welcome fruit, free drinks at the lobby bar, and thoughtful desserts delivered to my room in the evening. Haha, lying in bed watching the lake and the sunrise, then reading, having coffee, and enjoying the breeze and sunshine on the balcony during the day – simply wonderful! The hotel has extensive outdoor spaces, all facing Dishui Lake, and it's lovely to explore at dawn, during the day, in the evening, and at night. The dining options are plentiful, so you can easily have all your meals right at the hotel. The pool is absolutely amazing, swimming amidst light and shadow, with the outdoor pool visible right outside the floor-to-ceiling windows! The room features both a shower and a bathtub, and the windows are electronically controlled. The hotel's design resembles a flower, with the lobby in the 'bud' and sections A, B, C, D, and E as the 'petals' where the guest rooms are located. The corridors and rooms have a very stylish design, with some curved lines giving it a futuristic feel. Each floor even has a small sculpture outside every room door...

An unforgettable stay!

Last weekend I stayed at InterContinental Dubai Festival City with my family, where we had booked two rooms. Overall, the experience was pleasant, and the hotel’s location is excellent.  Especially its direct connection to Dubai Festival City Mall, which made dining and shopping very convenient.

However, the check-in process was quite disappointing. It took over two hours to receive our room keys, which was frustrating . Given that we had booked two rooms, it would have been reasonable to at least provide one room key while we wait for the other room. This delay suggested a lack of efficiency and experience at the front desk, which was unexpected for a hotel of this standard.

On a positive note, the breakfast was excellent, with a great variety and quality that we truly enjoyed. Aside from the check-in issue, the rest of our stay was very comfortable. The facilities, ambiance, and overall hospitality were all commendable.

The hotel is located at a good location, close to JBR and there a few restaurants and supermarkets located within walking distance! 
 
Most of the staff are very nice and helpful, other than the lady who checked us in! She talked us into upgrading our room to the resident side with a balcony but failed to mention without a bath tub! She didn’t tell us until we already paid for! Now we are stuck into waiting for the whole refund process! 


As for the room we stayed in… the junior suite! The view is still very nice, still can see part of the marina! However, the room is very very dark! It doesn’t have enough lights! 
I can barely do my makeup at night even with all the lights on in the room!  

The bed was too soft for us but apparently you can ask the housekeeping staff to remove some topper to make it more comfortable! However, I do suggest you to bring your own pillows if you want decent sleep! They are way too soft! 

The hotel itself have very limited restaurants! One is the main restaurant located at the lobby! Breakfast options are decent! Another one is located at the 1st floor, is an Italian restaurant called Papa’s the food are amazing and delicious! However it is not part of the restaurant group!

I recently stayed at intercontinental residence suit for four nights and overall, it was a delightful experience. The hotel is a bit far from major attractions and public transport, but if you rent a car (which you most probably would) it's not an issue.

The staff at were friendly and accommodating, always ready to assist with a smile. Check-in and check-out processes were smooth and efficient, adding to the hassle-free experience.

The room was clean. The bed was exceptionally comfortable, ensuring a good night's sleep. Amenities such as the flat-screen TV, mini-fridge, and complimentary Wi-Fi were much appreciated. However, the Wi-Fi was rather slow and there were no electrical outlets near the beds, so we had to ask the front desk for an extension cord, which they kindly provided.

One of the highlights was the hotel's on-site restaurant. The breakfast buffet offered a wide variety of delicious options, catering to different tastes and dietary needs. The dinner menu was equally impressive, with high-quality dishes that showcased the chef's skill.

However, there were a few areas where the hotel could improve.The bathroom was very spacious, but the toilet was very close to the wall. The bathtub had a huge margins which made getting in and out very difficult and dangerous, since there was no handle to hold. The shower also was so close to the wall which considering the huge margin of the tub and the slope of the tub made taking a shower an unpleasant experience.

The hotel's common areas, including the lobby and pool, were well-maintained and inviting. The pool area, in particular, was a great place to relax, though it did get quite crowded at times.

In summary, intercontinental residence suit offers a solid 4-star experience with excellent service, comfortable accommodations, and a convenient location. With a few minor improvements, it has the potential to be outstanding. I would definitely consider staying here again on my next visit to the city.

I regret not being able to see the inside of Burj Khalifa when I traveled to Dubai 6 years ago, so I came back. The location is not bad, but the design of the vehicle entrance and exit is strange, so drivers have a hard time finding it. Also, I asked for extra ketchup after ordering room dining, and it took an hour, but other than that, it was fine.

The Intercontinental Shenzhen is located right between Nanshan and Futian cbd areas - so location wise it is perfect if you want to explore both areas as they are only 10-15 minutes away by car. There's also a subway station right in front of the hotel. I love this location in particular because it is very lush and green, which provides a respite from the hustle and bustle of the city areas close by.

The hotel has a Spanish theme with a Spanish ship as part of the hotel swimming pool area. The swimming pool is extensive in size and has an artificial beach area which is very welcoming. This is perfect for families and our kids enjoyed the pool.

We were promptly upgraded to a suite as our original room had some issues, which showcases the excellent service shown by Dafne Lopez, the guest service manager. Dafne was very responsive and attentive to our needs, and this showed that she genuinely cared that we had an excellent stay. Our suite room was very spacious, clean, comfortable and well maintained. We were happy with this room.

We had buffet breakfast at the hotel and it was a generous spread of food and drinks.

We would definitely return to this hotel in our next visit - especially with such attentive service!

Traveling with kids to Snow World, I booked two rooms at the InterContinental half a month in advance after comparing numerous hotels nearby.

**Facilities:** The overall facilities are excellent, and the hotel is quite new. The 'Little Continent Fun Park' and the pool were a huge hit with the kids. Upon check-in, we received a room upgrade. The room size was perfect, and the separate wet and dry areas were a great touch. The only minor drawback was that the toilet flush was a bit loud.

**Hygiene:** The public areas were very clean. Despite the large crowds during the May Day holiday, there were no noticeable stains. We stayed for two nights, and the housekeeping staff was very prompt, cleaning our rooms before we even left for the day.

**Environment:** It's very close to Huafa Snow World, just a 5-minute taxi ride, and the hotel's shuttle service is also very convenient. For our family trip, they even arranged an additional business van to take us to Snow World, which was incredibly thoughtful.

**Service:** Since there were no rooms available on the same floor upon check-in, they went above and beyond by giving us access to two different floors – super awesome! I asked multiple questions during our stay, and Linda was always quick to respond. Sherry was also incredibly kind and provided excellent service. Thumbs up!👍👍

Overall, the hotel exceeded our expectations and offers great value for money. Highly recommended!

There was a great variety of quality food at the buffet breakfast. The service was excellent, after check in and even after check out, club staff followed up proactively through WeChat. Loved the infinity club swimming pool. The bathroom was thoughtfully designed with heated floor tiles next to the bath. The room was very clean, many thanks to 小李 for the housekeeping.

Really enjoyed the relaxing stay, feel treated like a special guest, will definitely return when there are special offers again. Awesome beach and pretty views.

InterContinental

Columbus

Book the best InterContinental properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best InterContinental properties worldwide - best rates guaranteed | Trip.com

https://ak-d.tripcdn.com/images/1x24512000p00scej9EBA.webp

Zsmart properties

The Unbound Collection properties

Aminess properties

The Oriental Hotels and Resorts properties

The Leading Hotels of the World properties

ssaw garden hotel properties

Mantra properties

Vibra Hotels properties

JuSTa properties

C-Hotels properties

Leonardo Royal Hotels properties

Changee hotel properties

Hesperia properties

Hersonissos Group Hotels properties

Greene King's Pubs & Hotels properties

E-Red Hotel properties

WOTELS properties

Homaris properties

Macià Hoteles properties

Avantgarde Collection properties

More Popular Hotel Brands

Hotels in London

Hotels in Shanghai

Hotels in Bangkok

Hotels in Guangzhou

Hotels in Beijing

Hotels in Hong Kong

Hotels in Kuala Lumpur

Hotels in Tokyo

Hotels in Shenzhen

Hotels in Chongqing

Top Destinations

Hotels near Covent Garden

Hotels near Eiffel Tower

Hotels near Hyde Park

Hotels near Paddington Station

Hotels near St Pancras Station

Hotels near London Eye

Hotels near Tower Bridge

Hotels near Buckingham Palace

Hotels near attractions

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Hotels near ${{poiName}} in ${{cityName}}

${{cityName}} Hotels with ${{facilityName}}

${{typeName}} in ${{cityName}}

${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Scroll down to see hotels

Hotels near ${{poiName}}, ${{cityName}}

Enter your dates for the latest hotel rates and availability.

Enter your dates to see the latest hotel rates and availability.

Hotels in ${{cityName}}

Your recent searches

Cheap ${{cityName}} Hotels – Best ${{Year}} Deals | Trip.com

seo-brand-page_PC_0_0_87

InterContinental properties

Top InterContinental getaways

Handpicked InterContinental properties in Shanghai

InterContinental Hotels SHANGHAI JING'AN by IHG

InterContinental Hotels SHANGHAI HONGQIAO NECC by IHG

InterContinental Hotels Shanghai Wonderland by IHG

InterContinental Hotels SHANGHAI PUDONG by IHG

InterContinental Hotels SHANGHAI RUIJIN by IHG

InterContinental Hotels SHANGHAI EXPO by IHG

InterContinental Hotels SHANGHAI HARBOUR CITY by IHG

Top InterContinental stays in Dubai

InterContinental Hotels DUBAI FESTIVAL CITY by IHG

InterContinental Dubai Marina

InterContinental Hotels RESIDENCE SUITES DUBAI F.C by IHG

InterContinental RESIDENCES DUBAI BUSINESS BAY by IHG

Your perfect getaway: Top InterContinental picks in Shenzhen

InterContinental Shenzhen

InterContinental Hotels SHENZHEN WECC by IHG

InterContinental Hotels SHENZHEN DAMEISHA RESORT by IHG

Keep Exploring

More Popular Hotel Brands

Top Destinations

Hotels near attractions