Name: InterContinental Hotels SHENZHEN DAMEISHA RESORT by IHG
Address: Shenzhen, China
Rating: 9.5

China

Shanghai

United Arab Emirates

Dubai

Shenzhen

Japan

Tokyo

United States

New York

Qatar

Doha

Honestly, I was quite happy with the hotel itself. The room was spacious and the lobby was grand. The check-in process at the front desk was excellent; I was very satisfied with the service attitude of the front desk lady. I remember arriving late at night and was looking for a restaurant when I got there. The front desk staff proactively offered to take my luggage to my room, which I really appreciated. However, room cleanliness was an issue. There was a moth flying around during my two-day stay. On the second day, I called the front desk to resolve it. Although they sent two cleaning staff, the problem wasn't fixed. I ended up buying a spray myself, and I'm not even sure if that solved it. Everything else was fine. Without the moth, this stay would have been perfect, but the hotel's failure to detect the moth left me very disappointed.

I've always wanted to visit the InterContinental Shanghai Wonderland, and finally got to take my kids for a two-day trip during their school break. It was a fantastic experience. I was pleasantly surprised to learn about the butler service a day before arrival. Our butler, Bruce, was incredibly attentive, from arranging our room to recommending activities and dining options. He struck the perfect balance of being helpful without being intrusive, making us feel very comfortable. The InterContinental brand definitely lives up to its reputation; I'll choose them again next time.

**Amenities:** The garment steamer in the room was incredibly useful!
**Cleanliness:** Despite being a lakeside room, it was very dry and comfortable.
**Environment:** I loved gazing out at the beautiful scenery from the window – so relaxing.
**Service:** Every staff member we encountered was responsive and spoke gently and kindly. Traveling with an 8-month-old baby means having more needs, and the breakfast restaurant staff were incredibly patient. The staff at the Fishermen's Wharf restaurant were also very patient.

I've had many staycations at the Intercontinental National Exhibition and Convention Center. I always come here for birthdays, holidays, or when I don't feel like going out. The service is excellent, and the front desk staff are incredibly thoughtful! 

This was my first time trying the gym, and I was surprised by how many people were there in the afternoon, but the space is so well-planned that it didn't feel crowded at all. 

The room was also very clean. I highly recommend the pan-fried buns and mini wontons from the Chinese breakfast to all fellow carb-lovers – they are super delicious! As always, I want to give a great review, and a special shoutout to Cindy! She quickly helped me find my bracelet that I left in the room! So thoughtful! I'll definitely be back!🤣

An excellent stay in every aspect. The staff were incredibly kind, professional, and always attentive to every detail. The level of service was outstanding, from the spotless cleanliness of the rooms to the efficiency of the room service.

The breakfast was absolutely magnificent, with a wide variety of high-quality options and impeccable presentation. Every request was handled with care and a genuine smile.

What truly made the difference was the extraordinary kindness of the staff. When I needed to check my child’s temperature, they immediately brought a thermometer to our room without hesitation. This small but thoughtful gesture made us feel truly cared for.

A place where hospitality is not just a service, but a real value. Highly recommended.

I booked a room in the Executive Building, and it was very clean with well-maintained facilities. I was a bit worried that an older hotel might have a musty smell, but I didn't encounter any at all. The buffet breakfast and dinner weren't extensive, but the food tasted good, offering decent value for money. The hairy crabs were full of roe. The afternoon tea and happy hour at the Executive Lounge were just average; I'd recommend sticking to the buffet instead. The front desk staff were very friendly, and the housekeeping auntie who did the turndown service was also lovely. I had seen some negative reviews on Xiaohongshu about poor service and was concerned, but my actual experience was quite good.

The hotel was fully booked on New Year's Day, and I had to wait an hour for a clean room to check in. This was unexpected, as the hotel is quite old and the facilities were a bit worse than I imagined. I'd suggest a renovation, or at least replacing the overly small sink and the showerhead – the water pressure wasn't great, making showers a bit cold. The toilet also wasn't smart, couldn't heat up, and the lid slammed down loudly without a soft-close function. The air conditioning in the room also wasn't strong enough for heating.

However, the buffet was indeed quite good. They had unlimited hairy crabs and the roasted lamb chops were authentic. I didn't have room for the cold food section, but they had dragon fruit sticky rice and taro ball cold soup, which showed good attention to detail. For kids, there were various gummy candies, popcorn, rock chocolates, and a chocolate fountain. The cakes and other desserts were particularly amazing, the cookies were delicious, and the whole wheat bread was very fragrant. The Southeast Asian section had authentic flavors; the Indian food and roti were comparable to what I had at the Holiday Inn in Singapore. I didn't try the pho, but it was very popular, and the person cooking it was a Southeast Asian who spoke Chinese. My only disappointment was that by the end, there were no ice cream scoops or coffee to-go cups left. I personally witnessed an 'Ayi' (auntie) from Shanghai taking a huge stack of coffee cups, which frankly was a bit embarrassing for us Shanghainese. I can understand that the staff couldn't say much even if they saw it, as business was good, but I hope they can keep up with supplies. Overall, for a cold holiday, being able to eat and shower met basic needs, and I appreciate the service provided by the hotel.

I went to Lingang for a conference and stayed at both Hyatt and InterContinental. InterContinental was so much better than Hyatt! First, I got a free upgrade to a balcony room, so we watched the sunrise right from our room – it was absolutely stunning! Second, the room was huge and spotless. For dinner, we ate at Cai Feng Lou, and the staff there were really patient, even though we took a long time to order since it's hard to pick dishes for just two people. Oh, and the lobby bar is gorgeous, and both the coffee and ice cream were delicious! Finally, when I was almost done with breakfast, a staff member asked if everything was satisfactory. I casually mentioned it was good but a shame there was no cantaloupe. To my surprise, a few minutes later, the staff brought over a whole plate of cantaloupe – I was truly touched. I figured on a Tuesday morning, with fewer guests, it was normal for the restaurant to have fewer fruit varieties, so I never expected InterContinental's service to be so thoughtful, haha. I've already highly recommended InterContinental Dishui Lake to all my friends! 😄

Excellent modern hotel. The lobby is modern and quiet. Very welcoming staff from the bell hop to the check in. The room was a bit small but very well appointed. The floor to ceiling glass with great views of the marina made up for the small room. The bathroom was very clean and great water pressure.
Breakfast was excellent with lots of options for every taste. 
Highly recommended to explore the marina. Take a cruise, or go shopping or dining right at the footsteps of the hotel.
Will stay here again...

I went there to attend an exhibition at the end of November 24. The beautiful waitress at the front desk arranged for us to stay on the same floor. The rooms were next to each other and the service was in place. The overall facilities were complete and very clean. I could fall asleep without drawing the curtains at night and looking at the night view (I felt that this was the meaning of making money). Next to it was a large supermarket where I could buy all kinds of daily necessities and choose gifts. There were endless taxis when I went out, and the waiter at the door would help you call or intercept them, which was great. The breakfast buffet was also very delicious, with food from various countries and regions. BTW, the egg rolls they made were delicious.

Всё очень понравилось, особенно вечером,ехать не куда не надо можно посидеть на набережной. Вид с бассейна супер!

I recently stayed at intercontinental residence suit for four nights and overall, it was a delightful experience. The hotel is a bit far from major attractions and public transport, but if you rent a car (which you most probably would) it's not an issue.

The staff at were friendly and accommodating, always ready to assist with a smile. Check-in and check-out processes were smooth and efficient, adding to the hassle-free experience.

The room was clean. The bed was exceptionally comfortable, ensuring a good night's sleep. Amenities such as the flat-screen TV, mini-fridge, and complimentary Wi-Fi were much appreciated. However, the Wi-Fi was rather slow and there were no electrical outlets near the beds, so we had to ask the front desk for an extension cord, which they kindly provided.

One of the highlights was the hotel's on-site restaurant. The breakfast buffet offered a wide variety of delicious options, catering to different tastes and dietary needs. The dinner menu was equally impressive, with high-quality dishes that showcased the chef's skill.

However, there were a few areas where the hotel could improve.The bathroom was very spacious, but the toilet was very close to the wall. The bathtub had a huge margins which made getting in and out very difficult and dangerous, since there was no handle to hold. The shower also was so close to the wall which considering the huge margin of the tub and the slope of the tub made taking a shower an unpleasant experience.

The hotel's common areas, including the lobby and pool, were well-maintained and inviting. The pool area, in particular, was a great place to relax, though it did get quite crowded at times.

In summary, intercontinental residence suit offers a solid 4-star experience with excellent service, comfortable accommodations, and a convenient location. With a few minor improvements, it has the potential to be outstanding. I would definitely consider staying here again on my next visit to the city.

Staying at this InterContinental hotel for Christmas was a fantastic experience! The lobby's Christmas tree was adorned with colorful lights and bells, with warm lighting creating an incredibly festive atmosphere. We had a dedicated online butler, Ranbing, who provided attentive service throughout, from check-in to luggage delivery, handling everything meticulously. A big shoutout to Jason from concierge, who was both efficient and gentle. The room was exquisitely decorated, and thoughtful snacks were even provided. Whether it was travel recommendations or responding to our requests, every detail showed immense care. This Christmas trip was incredibly comfortable; I'll definitely be back!

From pre-arrival coordination through the entirety of our three-day stay at the InterContinental, Lcey provided exceptional, personalized service that truly defined our experience. Her proactive communication ensured a seamless check-in, and her vibrant, positive energy was a constant throughout our visit. Lcey embodies the pinnacle of hospitality—her attention to detail, warm professionalism, and genuine care made us feel not just accommodated, but genuinely valued. She is a tremendous asset to your team and the primary reason we look forward to returning.

This is the best InterContinental hotel we've ever stayed at with kids! The location is super convenient, with plenty of convenience stores, restaurants, pharmacies, and other amenities nearby. There's a subway station close by, and it's not a long taxi ride from the city center.

The scenery is absolutely stunning; the winter sea is emerald green! 😍 The hotel has its own private beach with fine, clean white sand and recreational activities. You can watch the sunrise and sunset over the sea right from your balcony, with a sky full of colorful clouds and sparkling stars.

The room was incredibly spacious, clean, and comfortable. The family suite featured a bunk bed and a 2-meter king-size bed. To my surprise, my 180cm (nearly 6-foot) tall, yet underage, child slept comfortably and was thrilled!

The room also came with a coffee machine, and the capsule coffees were all my favorite flavors 😋. The buffet on the first floor was delicious, with fresh seafood and excellent Cantonese dishes. You can buy vouchers on the InterContinental WeChat mini-program for a better price.

The staff were professional and skilled; they proactively communicated in advance and were always responsive to any requests, making our stay worry-free and comfortable.

InterContinental

Ashburn

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