Name: InterContinental Hotels SHENZHEN WECC by IHG (Snow World)
Address: Shenzhen, China
Rating: 9.7

China

Shanghai

United Arab Emirates

Dubai

Shenzhen

Japan

Tokyo

Qatar

Doha

Saudi Arabia

Medina

I recently stayed at InterContinental Shanghai Jing’an and had a very pleasant experience overall.

One of the biggest advantages of this hotel is its location. It is conveniently situated near Shanghai Railway Station and provides easy access to the metro, making it simple to get around the city whether you’re visiting for business or leisure. There are also plenty of dining and shopping options within a short distance.

The staff were consistently friendly, welcoming, and helpful throughout my stay. Check-in was smooth, and whenever I had a question, the team was happy to assist with a smile. Their professionalism and hospitality definitely made the stay more enjoyable.

The room was spacious, comfortable, and well maintained. The bed was very comfortable, and I appreciated the cleanliness of both the room and bathroom. The hotel has the upscale feel you would expect from an InterContinental property, while still feeling warm and comfortable. Bidet was a huge plus. Along with the shower

While some areas of the hotel are starting to show a little age compared to newer luxury hotels in Shanghai, it is still very well kept and offers excellent value considering the location, facilities, and service.

Overall, I had a great stay and would happily choose InterContinental Shanghai Jing’an again on a future visit to Shanghai. The convenient location and friendly staff were the highlights for me.

I booked two rooms for one night using a voucher. During our stay, we had executive lounge access, which included breakfast, afternoon tea, and happy hour. We were also offered a late 4 PM checkout, subject to availability.

We arrived around 2 PM on the check-in day, but were told our rooms weren't ready. We didn't get to check in until 4 PM. Luckily, we enjoyed a simple afternoon tea at the executive lounge while we waited. The afternoon tea selection was just okay, but they refilled items promptly. Coffee was from a Nespresso machine, and soft drinks were self-serve and unlimited.

Our room was on the 10th floor, near the executive lounge, with a view of the walkway between exhibition areas 5 and 6. The size wasn't too small (though it didn't have the chaise lounge shown in the pictures). The king-size bed was truly huge, and on the softer side. The minibar had a separate charge (with a price list provided), but bottled water, Nespresso capsules, and tea bags were complimentary. The bathroom had a separate wet and dry area, and a large bathtub. The wall between the bathroom and the room was fixed, not a movable partition. There were speakers in the bathroom connected to the TV. The shower stall was a bit small, and water tended to spill out. I also have to complain about the wall-mounted toiletries – I wanted to use some shower gel for a bath but couldn't find any.

The hotel pool is on the 5th floor, and the water quality was pretty clean. It's also open to the public. Next to it, there's a hot tub. There were three lifeguards on duty.

The executive lounge area isn't very large. Breakfast is also served here, but the variety isn't as extensive as the buffet restaurant on the first floor. The upside is that it's much less crowded. Happy hour, however, gets incredibly busy. There wasn't enough seating in the executive area, and the food selection was mediocre. Hot dishes were gone within minutes, so fast I couldn't even take pictures. There were mostly flour-based items. For the cold dishes, I managed to snap a photo at the very beginning, but the presentation was never like that again. The food items changed, and the soup of the day was served at our table. Cocktails (including non-alcoholic options) were available during happy hour. The staff were all very friendly and attentive.

Side note (no comparison, no harm done): The other room in our booking was upgraded to a premium room, which was noticeably more comfortable. It had three large closets, an ironing board, a chaise lounge, and a movable partition between the bathroom and the room. The shower area was also significantly larger. Unfortunately, bookings made through third-party platforms do not qualify for IHG points.

During the Dragon Boat Festival, I brought my family for a trip nearby. The Shimao Wonderland InterContinental, though I'd heard mixed reviews online, I decided to experience it for myself. After confirming our check-in time and our preference for a quiet room, Hanna from the front desk proactively added me on WeChat. She reminded me that because it was a holiday and there was an amusement park nearby, parking might be tight, advising me to inform her 30 minutes in advance so she could make arrangements.  We checked in on Dragon Boat Festival noon, and I was surprised to see the lobby's seating area packed with people and a long queue at the front desk. However, thanks to Hanna's foresight, our room was already reserved, making the check-in process quick and efficient.  Our room was arranged away from the elevator, and the soundproofing was remarkably good. We couldn't hear any plumbing from the adjacent rooms or the floors above/below, whether it was the shower or the toilet. This undisturbed experience is a rare find, whether in hotels built years ago or newly constructed ones, a truly effective soundproofing is hard to come by. There was a minor issue with the sink drainage during our stay, which was promptly resolved, showing their attentive service. However, I have to complain about the sink's design; it was a square basin, which easily splashed water, and water tended to accumulate near the faucet – not very practical.  Our stay included a complimentary travel photoshoot with three free photos. The photographer was excellent at creating a lively atmosphere, and our family portrait turned out vibrant and natural, boosting our mood significantly! Online reviews for the Western restaurant were mediocre, but the Chinese restaurant, Cai Feng Lou, received many positive comments. I spontaneously decided to try it, worried about not getting a table, but Hanna immediately helped us book a table for that evening. The standout dish in the set meal was the diced wagyu beef – a true test of a chef's skill. Each piece was large, yet perfectly tender, flavorful, and didn't get stuck in your teeth. This mastery certainly justifies the numerous trophies and prestigious brand accolades at the entrance!  At the restaurant entrance, there was also an introduction to the Shimao Quarry Hotel's background and construction history. Indeed, many aspects of its design were quite visionary, considering it took 12 years to build! The cliffside light show at 8:30 PM featured stunning opening audio effects, and the fountain design added a lot to the visual impact of the mythological story. The Chenshan Botanical Garden, included in our hotel package, was even more amazing. I felt like I could spend two days there, enjoying nature, the charm of the vast lawn, the beauty of the dawn redwood forest, and the tranquility of the camphor forest. Overall, it was a good experience, but the price was just too unfriendly. Even without it being a major holiday, it was so expensive. Given the current economic climate, a more affordable price would be needed to maintain sustained market demand.

Great hotel with amazing friendly staff, this was my fifth hotel I booked in Shanghai during our long 3 weeks stay and it was the best location.  The management did everything possible to make our stay more comfortable and accommodate all of our needs.

The hotel's location is excellent, just a few steps from the riverside promenade, perfect for cycling, jogging, or a leisurely stroll. Although the room facilities aren't the newest, they are well-maintained and convenient to use. I especially loved the double vanity in the bathroom. The room also offered a nice river view. The hotel's fitness center and pool were quite busy, and the 1188 restaurant on the ground floor was even more crowded for the evening buffet, which offered a decent variety of food and drinks. Outside the 1188 restaurant, there's an old villa district that used to be the Shanghai Alcohol Factory dormitory. It's now preserved and converted into an English-style pub, though I'm not sure if it's currently in operation.

Now for some areas that could be improved: The young lady with glasses at the front desk during check-in spoke in a very soft voice throughout, almost mumbling, and showed no enthusiasm. This was a stark contrast to my previous experiences with InterContinental hotels. I wonder if they treat business and non-business guests differently.

My stay at the InterContinental Ruijin was absolutely fantastic, earning a perfect score! It's truly an exceptional choice for a city getaway in Shanghai. The hotel is nestled within historic buildings, a collection of charming vintage villas scattered elegantly. The red-brick architecture paired with exquisite carvings exudes the unique grandeur and sophistication of old Shanghai. Each building showcases a classical beauty shaped by time, creating an incredibly atmospheric ambiance.

The hotel's garden landscape is equally stunning. The entire area is lush and verdant, with flourishing plants, ancient trees, and intertwining vines, making the air delightfully fresh. The expansive central lawn is perfectly manicured and vibrantly green. Sunlight filtering through the trees creates soft, gentle shadows, making every photo Instagram-worthy. It's a tranquil and therapeutic escape, completely isolated from the city's hustle and bustle – utterly relaxing.

Throughout my stay, the service was attentive, meticulous, warm, and thoughtful. From check-in and concierge transfers to everyday inquiries, the staff were consistently enthusiastic, polite, and quick to respond. They thoughtfully arranged electric cart transfers between the main building and the VIP building, showcasing incredible attention to detail. The entire experience was comfortable and truly pleasant.

I was pleasantly surprised with a complimentary upgrade to a Grand Deluxe King Room in the VIP building, which I was thrilled about. The lobby manager and Mr. He Hui, the concierge at the VIP building, left a particularly strong impression. The room's decor was elegant and sophisticated, with high-quality hard finishes. Marble flooring and exquisite ceilings added a touch of luxury. Vintage art on the walls and refined wooden furnishings throughout exuded a classic cultural heritage and a timeless quality. The room facilities were comprehensive and well-maintained, blending vintage charm with modern comfort – quiet yet luxurious.

While I didn't experience much of the dining, the breakfast selection was incredibly rich and diverse, featuring a wide variety of Chinese and Western dishes, desserts, and beverages. The ingredients were fresh, exquisitely prepared, and of high quality.

Overall, the InterContinental Ruijin combines beauty, heritage, and excellent service. Its classical architecture, magnificent gardens, attentive service, and exquisite dining perfectly complement each other, resulting in a wonderfully therapeutic and perfect stay. It's definitely a place worth revisiting!

The hotel has excellent amenities, including an outdoor lawn and a play area, making it perfect for families with children. It's within walking distance to Dishui Lake, which is great for a relaxing stroll. The rooms are spacious and well-equipped, and the breakfast offers fresh and diverse options. The mini wontons and Cifantuan (sticky rice balls) were particularly delicious. The staff are friendly, and both check-in and check-out were hassle-free, ensuring a fantastic family vacation experience.

i have a nice view to the pool area. a clean and a good smell when i enter. hopefully can visit again , thanks and also thanks to rento ( if in not mistaken ) from  the check in counter. good job

The hotel isn't actually on the island, and my room was on a lower floor, so the constant bus noise was quite disruptive. There were no disposable slippers or bathrobes provided. The room and hallway had a strong, lingering smell of new renovations, and the amenities were pretty basic.

I recently stayed at intercontinental residence suit for four nights and overall, it was a delightful experience. The hotel is a bit far from major attractions and public transport, but if you rent a car (which you most probably would) it's not an issue.

The staff at were friendly and accommodating, always ready to assist with a smile. Check-in and check-out processes were smooth and efficient, adding to the hassle-free experience.

The room was clean. The bed was exceptionally comfortable, ensuring a good night's sleep. Amenities such as the flat-screen TV, mini-fridge, and complimentary Wi-Fi were much appreciated. However, the Wi-Fi was rather slow and there were no electrical outlets near the beds, so we had to ask the front desk for an extension cord, which they kindly provided.

One of the highlights was the hotel's on-site restaurant. The breakfast buffet offered a wide variety of delicious options, catering to different tastes and dietary needs. The dinner menu was equally impressive, with high-quality dishes that showcased the chef's skill.

However, there were a few areas where the hotel could improve.The bathroom was very spacious, but the toilet was very close to the wall. The bathtub had a huge margins which made getting in and out very difficult and dangerous, since there was no handle to hold. The shower also was so close to the wall which considering the huge margin of the tub and the slope of the tub made taking a shower an unpleasant experience.

The hotel's common areas, including the lobby and pool, were well-maintained and inviting. The pool area, in particular, was a great place to relax, though it did get quite crowded at times.

In summary, intercontinental residence suit offers a solid 4-star experience with excellent service, comfortable accommodations, and a convenient location. With a few minor improvements, it has the potential to be outstanding. I would definitely consider staying here again on my next visit to the city.

I often go to Dubai and choose this hotel for the first time, it didn't disappoint me
Because I have to meet with many partners, I must choose a lobby grade, which is very suitable!
Service is also very thoughtful

⭐⭐⭐⭐⭐ A top-notch choice for families with kids, five stars highly recommended!

This is our second stay at the InterContinental Shenzhen OCT, and once again, it brought so much joy and pleasant surprises to our entire family!

The hotel's Utopia Wonderland is simply a paradise for children. The diverse handicraft and cooking classes provided an excellent experience for the kids, and the fantastic outdoor water park kept them so entertained they didn't want to leave. They simply couldn't tear themselves away.

I especially want to thank our dedicated service butler, Jason, the Guest Relations Officer. He proactively contacted us before our check-in, carefully understanding our needs in advance. His attentive care throughout our stay made us feel incredibly well looked after and warm. Having such professional and personable butler service truly enhanced our trip.

Whether it's the facilities, children's entertainment, or the hospitality, this is an excellent choice for a family vacation. We will definitely be back again!

Facilities: InterContinental's hardware never disappoints. It keeps up with the times, constantly upgrading its amenities. Within the hotel, you have everything you need without stepping out: entertainment, a gym, swimming, games, and dining. 
Hygiene: Despite being an InterContinental hotel by the sea, there was absolutely no musty smell in the room, which was a pleasant surprise. Every corner of the room was spotlessly clean, and the toiletries were neatly arranged. 
Buffet: Both breakfast and dinner offered a wide array of choices, all delicious. Dinner and photo shoots need to be booked in advance. 
Service: What truly impressed me this time was the service. I've always felt that InterContinental's resort hotels generally offer better service than their city counterparts. Before check-in, they called to confirm my arrival and asked about any needs, which they tried their best to accommodate. The guest relations manager, in particular, proactively contacted me to inquire about any special requests. Upon learning I was a member, they thoughtfully arranged a room upgrade when available, which I'm incredibly grateful for. I was extremely satisfied. Throughout my stay, they consistently checked in on my needs. The entire experience was very satisfying and complete. Thank you, InterContinental.

This InterContinental is my top choice when visiting Shenzhen. Its location is absolutely superb, just a short walk to the exhibition center, making getting around incredibly convenient. The lobby is grand and elegant. Alfreda from Guest Relations was polite and thoughtful throughout, and Diana handled check-in efficiently. The room was spacious, with panoramic floor-to-ceiling windows offering expansive views. The bedding was soft and comfortable, and the bathroom was stocked with Byredo toiletries – attention to detail was exceptional. Breakfast offered a wide variety, and the made-to-order noodles were delicious. The indoor heated pool and 24-hour gym are excellent facilities. Overall, it exudes understated luxury with professional and attentive service. I'll definitely choose to stay here again next time!

InterContinental

Columbus

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