Royal Rose Hotel Taipei Station

Royal Rose Hotel Taipei Station Reviews

Royal Rose Hotel Taipei Station

No.3 Huayin Street, Zhongshan District, Taipei, Taiwan, 104, ChinaView Hotel Details
Royal Rose Hotel Taipei Station
Royal Rose Hotel Taipei StationRoyal Rose Hotel Taipei StationRoyal Rose Hotel Taipei Station
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Royal Rose Hotel Taipei Station Guest Reviews

4/5
Very Good
44 review
Verified reviews
Location4.2
Amenities3.9
Service4.0
Cleanliness3.9
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All reviews(44)
Positive reviews(26)
Reviews with photos/video(4)
Clean and tidy(9)
Awesome rooms(8)
Awesome stay(7)
Great location(4)
Negative reviews(3)
mummywanders
Rose family room
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Hotel is located in walking distance to the main train station. The receptionist is very hospitable and ask us to help ourselves to the drinks and food at the waiting area. You can take the snacks and cook your instant noodles there. Generally, very happy with the accommodation. It looks newly renovated and clean as well.
Response from Property: Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location near the main train station and that our hospitality made a positive impression. It's great to know you made use of the snacks and amenities in the waiting area – we love that our guests feel at home. We're also happy that you found the hotel clean and newly renovated. We hope to welcome you again on your next visit!
Liu, James Ren Kuey
Boutique Double Room
Stayed in Aug 2024
Business travellers
20 review
4.2/5
Very Good
Posted on Oct 26, 2024
Love the setup of corner rooms. Very clean and great amenities. Great location
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed the corner room setup, and that you found the room clean and well-equipped. It's also wonderful to know that our location was convenient for you. We hope to welcome you back soon for another great stay!
Guest User
Business double room
Stayed in Dec 2024
Business travellers
6 review
2.0/5
Posted on Dec 4, 2024
Avoid, not friendly or responsive
Guest User
Rose Double Room
Stayed in Jan 2024
Family
2 review
2.7/5
Posted on Jan 28, 2024
The hotel is clean and new, however, it is really small and felt very claustrophobic. Toilet is almost next to the bed. Not much walking room if u need to open up your luggage. Funny thing is the wardrobe to hang your clothes is so high up, anyone shorter than 1.6m will not be able to reach it. Location is near but secluded from Taipei main station. Near the Sun Yat Sen park though. Reception staffs wasn’t very welcoming or helpful.
Response from Property: Thank you for sharing your detailed feedback about your stay with us. We sincerely apologize for any inconvenience you experienced regarding the size of the room and the layout. You booked our standard room, and we welcome you to try our other room types next time. For example, our superior rooms offer more space, accommodating larger luggage. Alternatively, you might enjoy our deluxe double rooms with balconies and bathtubs.We're truly sorry to hear that our reception staff didn't meet your expectations in terms of friendliness and helpfulness. Providing excellent customer service is a top priority for us, and we'll make sure to address this issue with our team to ensure a more welcoming experience for all guests.We look forward to welcoming you back and providing you with excellent service. Have a wonderful day!Royal Rose Boutique Hotel - Taipei Main Station Branch
Zhishan
Boutique Double Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Nice room that looks clean and new. great service.
Response from Property: Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay in our nice, clean, and newly renovated room. Providing great service is our top priority, and we're glad to know that you had a pleasant experience with us.If you have any more feedback or if there's anything else we can do to enhance your future stays, please feel free to let us know. We look forward to welcoming you back again soon!
Anonymous User
Rose Double Room
Stayed in Sep 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Great amenities and friendly staff!
Response from Property: Thank you so much for your kind words! We're delighted to hear that you enjoyed our amenities and found our staff friendly. We truly appreciate your feedback and look forward to welcoming you back for another great stay!
Claire Sea
Rose Double Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Good, I like how convenient it is
Response from Property: Thank you for your feedback! We're so glad to hear you found the location convenient. We aim to make our guests' stays as easy and comfortable as possible, and it's great to know we succeeded in that. We look forward to welcoming you again soon!
Guest User
Boutique Double Room
Stayed in Dec 2023
Family
2 review
3.7/5
Posted on Dec 23, 2023
Walking distance to Taipei Main Station Gateway to tourist attractions
Response from Property: Dear guest, Thank you very much for sharing your valuable stay experience at Royal Rose Hotel Taipei Main Station with us. It's encouraging to know that our location and value match your expectations. We honored that the overall aspect can leave you with wonderful memories. We sincerely look forward to serving you again.
Guest User
Business double room
Stayed in Nov 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on Dec 3, 2024
It's close to the Zhongshan Underground R2 exit from Taipei Station, and it's not far away on foot even if you walk above ground. The room was renovated and clean, and the room I was assigned had a double bed and was comfortable. The toilets are not like the new Japanese luxury hotels, so I think that's the only thing Japanese people will be concerned about. I was staying without meals, but I was grateful that snacks and drinks were free. The reception staff spoke to me in Japanese and were very friendly, so I was able to stay comfortably.
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Guest User
Business double room
Stayed in Oct 2024
Solo travellers
5 review
3.2/5
Posted on Oct 20, 2024
I felt relieved that the staff could speak a little Japanese. It is about a 5-minute walk from Taipei Station (Taipei Station bus station). I used Google Maps, but it was my first time in Taiwan, so I got lost and it took me even longer. For the elevator, touch the room key and then press the floor button. It was enough for a business double room for a solo traveler just to sleep. The bed was a little short, and the edge of the desk was close to my feet, so I slept at an angle (+o+). There is a window on the 2nd floor, but you can hear the sounds of cars and motorcycles outside (+o+). The water pressure in the shower is normal. Toilet washlet (paper cannot be flushed) Shampoo, body soap, hand soap, hair dryer available (hair dryer is on top of the safe) ⚠ No rinse, toothbrush, or shaving. Japanese 100-240V adapter can be used There is a Family Mart convenience store about a 1-minute walk away, so you can buy snacks and charge your IC card, which was good overall.
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Response from Property: Thank you for staying at our hotel. We are also very pleased to receive your compliments about the location and our staff. All of our staff will continue to work hard to provide better service in the future. We look forward to seeing you again.
Anonymous User
Rose Double Room
Stayed in Oct 2024
Travel with friends
18 review
4.0/5
Very Good
Posted on Oct 5, 2024
The business room type is very small, and it is difficult to open the luggage compartment that is over 27 inches tall. It is not recommended to book this room type if you have a multi-day travel plan. In addition, the biggest disadvantage of this room type is that there is a window above the bedside, which is so bright that you can get it for free in the morning. Wake you up, this design is terrible. The processing speed of the counter service is very fast, and the location of the hotel is also very good. You can get to Taipei Main Station within 5 minutes on foot. The nearby business district is also in Zhongshan District, so you can have more choices.
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Response from Property: 感謝您提供詳細的反饋,您的意見對我們非常重要!歡迎您下次可以嘗試我們的其他房型。例如:精品房空間感較大,可以容納一些大型的行李箱。或是帶陽台和浴缸的豪華雙人房。關於床頭窗戶的問題,我們也會注意這一點,並考慮未來對房間設計進行調整,讓您能夠有更舒適的睡眠環境。很高興您對我們的櫃檯服務和位置給予了肯定,台北車站附近的便利性確實是我們的一大優勢。再次感謝您的寶貴意見,期待未來能有機會為您提供更好的住宿體驗!
Anonymous User
Rose Double Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Comfortable, clean, good location There is enough food for you to pick up There is also a supermarket nearby, so you don’t have to worry about going hungry in the middle of the night. There is also a parking lot nearby, so travelers who drive don’t have to worry. If you are a cyclist, there are many parking spaces nearby. Will stay again next time if I have a chance👍🏼
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Response from Property: 感謝您的回饋!很高興您對我們的住宿環境感到滿意。我們會持續保持清潔、舒適的設施,並且提供方便的自取小零嘴,讓每位旅客都能享受愉快的住宿體驗。也很高興您提到附近的超市和停車場設施,這些都是我們為了讓旅客更便捷而精心安排的。期待未來有機會再次為您服務,祝您旅途愉快!
Guest User
Boutique Double Room
Stayed in Aug 2024
Couples
6 review
4.7/5
Amazing
Posted on Aug 19, 2024
The whole place is bright and clean, and there is also a snack area where you can take your own snacks, which is very considerate. The room is comfortable, but there is a slight smell when you open the door (similar to cigarette smell, but probably not.), but it does not affect your stay.
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Response from Property: Thank you for sharing your stay experience! We're glad you found our environment bright and clean and enjoyed the thoughtful touches we provided. Making you feel comfortable is our goal. We are deeply sorry about the slight smell in the room that you mentioned. We will check and deal with this issue as soon as possible to ensure a perfect future stay. Thank you again for your valuable feedback and we look forward to having the opportunity to serve you again.
Guest User
Business double room
Stayed in Jul 2024
Solo travellers
7 review
4.5/5
Great
Posted on Jul 30, 2024
It's within walking distance of Taipei Station, and the front desk staff spoke Japanese. It was a short stay, but there were no problems. The lobby and rooms are clean. I didn't have time to do it, but I wonder if they have a laundry service?
Original TextTranslated by Google
Response from Property: It's within walking distance of Taipei Station, and I'm glad to hear that the front desk staff spoke Japanese. I'm relieved to hear that there were no problems during your stay. It's also great that the lobby and rooms were clean. Please use it the next time you stay.
HSIAO CHIEH
Boutique Double Room
Stayed in Jun 2024
Business travellers
37 review
5.0/5
Outstanding
Posted on Jun 30, 2024
This time I stayed in a large room, which was spacious and comfortable. It's a pity that someone upstairs was still dancing at almost 12 o'clock in the middle of the night. Sound insulation between floors is relatively poor It improved immediately after reporting to the counter. You can even hear the door closing. If the door was cushioned, it wouldn't be so noisy. Everything else is good
Original TextTranslated by Google
Response from Property: Thank you for your comments and feedback. We are sorry that you encountered noise issues during your stay, especially late at night. We are glad to hear that the issue was quickly resolved after you reported it to the counter. This speed of response is the result of our hard work to ensure that every guest enjoys a comfortable stay. As for the sound insulation of the door, we will submit this suggestion to the relevant departments. Improving the cushioning measures of the door is an effective way to improve the sound insulation effect. We will work hard to improve it in order to further enhance each guest's stay experience. Thank you again for your valuable feedback and we hope to provide you with more perfect services in your future stays. If you have any other needs or suggestions, please feel free to contact us and we will be happy to serve you.