3 Chome-5-14 Mejiro, Toshima Ward, Tokyo, 171-0031, JapanView Hotel Details
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Richmond Hotel Tokyo Mejiro Guest Reviews
4.5/5
Great
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.7
Cleanliness4.7
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All reviews(55)
Positive reviews(55)
Reviews with photos/video(10)
Friendly owner(14)
Easy to get around(13)
Great location(12)
Awesome stay(11)
Awesome rooms(10)
Awesome amenities(8)
Delicious breakfast(7)
Convenient for shopping(6)
Ventrasee
Standard Double Room-Non Smoking
Stayed in Mar 2024
Couples
10 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The best hotel we've stayed in Japan so far. It is close to Mejiro train station. It's not a busy area, so the trains are not packed, unlike in tokyo or akihabara. The breakfast buffet is very good. Lots of choices eventhough it is the same everyday. There's a welcome drink that we forgot to use. Be sure to use it straight away.
Guest User
Deluxe Double Room - Non Smoking
Stayed in Dec 2024
Couples
1 review
3.7/5
Posted on Jan 15, 2025
Decent hotel for an afforable price and Great service
Response from Property: Dear TSSGf7sfzlb,Thank you for your feedback regarding your stay. We are pleased to hear you found our service commendable; however, we strive for excellence and will continue to enhance our offerings for a better experience.Best regards,Richmond Hotel Tokyo Mejiro
Anonymous User
Standard Double Room Smoking
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
This hotel is always my first choice to stay in Japan trip. Good location , just 3 mins walk from JR station. The hotel staffa are really nice and helpful to settle the problem.
Michelle
Stayed in Apr 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jun 8, 2023
Very good! Room was very spacious and good amenities. Staff were very kind and room although was not in the city centre, was super close to the JR Yamanote line.
Rohit Banka
Stayed in Sep 2023
Couples
5 review
4.0/5
Very Good
Posted on Oct 26, 2023
Good location and clean hotel
Li Kim Wah
Stayed in Oct 2022
Business travellers
5 review
4.0/5
Very Good
Posted on Dec 5, 2022
had a confortable stay. its clean and quiet. nice breakfast. good value! nothing more to ask for.
Guest User
Standard Double Room-Non Smoking
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Everthing good
Anonymous User
Standard Double Room-Non Smoking
Stayed in Dec 2024
Business travellers
56 review
3.7/5
Posted on Jan 7, 2025
Convenient transportation, 5 minutes walk to the subway station! The front desk staff is warm and welcoming! The facilities are old and the hygiene is average! When storing luggage, some staff are more responsible, while others are more sloppy!
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您的寶貴反饋。我們會更加注意設施的維護和衛生狀況,並加強對行李寄存服務的培訓,以確保所有員工提供一致的服務品質。期待您的再次光臨。此致,Richmond Hotel Tokyo Mejiro
Yslivy
Comfort Double Room - Non Smoking
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very spacious! The service attitude is very good! The staff can speak English, so you don’t have to worry about communication difficulties! There is also disposable supplies available in the hotel lobby! There is also Matsumoto Kiyoshi Pharmacy downstairs of the hotel, which is very convenient!
Original TextTranslated by Google
Response from Property: Dear Yslivy, thank you for your positive review of our hotel. We are very pleased that you were satisfied with the spaciousness of your room and that our service met your expectations. Looking forward to your visit again. Richmond Hotel Tokyo Mejiro
Anonymous User
Grace Twin Room Non Smoking
Stayed in Nov 2024
Business travellers
1 review
4.2/5
Very Good
Posted on Dec 7, 2024
The staff was very friendly, the room was clean and spacious, and I was able to try out the ReFa hairdryer, which was great. The breakfast buffet at Gusto was delicious.
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Response from Property: Thank you very much for staying at Richmond Hotel Tokyo Mejiro. We are very pleased to hear that you were satisfied with the staff's service, the room, and the breakfast. We look forward to seeing you again. Richmond Hotel Tokyo Mejiro
motopp
Deluxe Double Room - Non Smoking
Stayed in Oct 2024
Family
17 review
5.0/5
Outstanding
Posted on Nov 13, 2024
A very good hotel, convenient for travel, just turn left from Mejiro Station and it's only 5 minutes away, the room is very spacious, the service facilities are very good, the breakfast is also very rich, there is Matsumoto Kiyoshi downstairs, shopping is also very convenient; the only drawback: the water in the bathroom is not smooth enough, I hope it can be improved...
Original TextTranslated by Google
Response from Property: Thank you for your compliments and valuable comments about our hotel. We're glad you enjoyed our service and convenient location. Regarding the problem in the bathroom, we will improve it immediately. Looking forward to your visit again. Wish you all the best! Sincerely, Richmond Hotel Tokyo Mejiro
JC_Lin
Standard Double Room-Non Smoking
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 22, 2024
The location is about seven minutes away from the subway station. It is a residential area type environment.
There are fewer shops to visit in the surrounding areas.
The facilities in the hotel are complete and the service staff are also very attentive.
Disposable personal products, the quality is quite good,
The breakfast restaurant is Gusto (ガスト),
The meal options are varied and delicious, highly recommended!
Original TextTranslated by Google
6/10
Response from Property: Dear Mr./Ms. JC_Lin, thank you for your positive review of our hotel. We're glad you enjoyed our facilities and services. Regarding the issue of fewer nearby stores, we will continue to work hard to improve our services. Looking forward to your visit again! Sincerely, Richmond Hotel Tokyo Mejiro
Xiaomonvjiegeng
Villa Twin Room- Non Smoking
Stayed in Dec 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 12, 2025
Twin room, the shower is very good and spacious with a large shower head. The light is bright and can be adjusted to light and dark. The air conditioner is a little difficult to understand. I didn't understand it until the next day. The two beds can be put together so it's not bad. The bathroom door is very good and tall. The service is as warm and patient as always, and everyone greets you every time you enter the door.
Original TextTranslated by Google
Response from Property: Dear Little Witch Kikyo,
Thank you very much for sharing your stay experience. We are glad to know that you are satisfied with the facilities and services in the room. Regarding the use of air conditioning, we will consider providing clearer instructions to help future guests better understand.
Best wishes,
Richmond Hotel Tokyo Mejiro
Guest User
Standard Single Room-Smoking
Stayed in Oct 2024
Solo travellers
6 review
4.2/5
Very Good
Posted on Nov 30, 2024
The room is not big, the furnishings and decoration are not new, but it is very clean and comfortable for one person. It is 200 meters walk from JR Mejiro Station, and it is very convenient to go to Shinjuku Shibuya Ikebukuro. It is a very quiet and convenient community, with convenience stores, drug stores and various types of restaurants nearby. The buffet breakfast has a rich variety and is cost-effective. The front desk staff's English is OK, and basic communication is no problem.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your experience. We are pleased to hear that you were satisfied with the cleanliness of the room and the breakfast buffet, and thank you for your recognition of our location. Regarding room size and decoration, we will continue to work hard to improve service quality in order to provide you and other guests with a better stay experience. Looking forward to your visit to our hotel again. Best wishes, Richmond Hotel Tokyo Mejiro
Guest User
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Convenient to travel, comes with a free facial mask sheet. Delicious breakfast Good location near lawson