Jhotel Tokyo GEO

Jhotel Tokyo GEO Reviews

Jhotel Tokyo GEO

3 Chome-1-6, Chuo Ward, Tokyo, 103-0021, JapanView Hotel Details
Jhotel Tokyo GEO
Jhotel Tokyo GEOJhotel Tokyo GEOJhotel Tokyo GEO
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Jhotel Tokyo GEO Guest Reviews

3.5/5
28 review
Verified reviews
Location3.5
Amenities3.5
Service3.5
Cleanliness3.6
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All reviews(28)
Positive reviews(11)
Reviews with photos/video(1)
Friendly staff(5)
Negative reviews(13)
Marxx
Queen Room
Stayed in Apr 2024
Travel with friends
7 review
3.5/5
Posted on May 30, 2024
As most of the reviewers commented were spot on. Location is great. Room is very small, but that's typical in Japan. There is 2 coined laundry. Washer is 300¥ and the dryer is 100¥. Needs exact coin change. Washer Auto adds detergent. Room is clean. The check-in counter there are a few employees that aren't friendly at all. Not sure because I'm English speaking. And most of the employees here does not speak English. The manager at first weren't very friendly, but once I joked with him a bit he loosen up. But very limited English. Check in time is after 3pm. You can leave your luggage if you came early, but you can't take anything out or they'll charge you I recall 550¥ before your check-in time. The house thing is, they'll bring your luggage to your room by the time you you came back after 3pm. Check out time is at 10am!!! That's right! 10am! Every hour after they'll charge you if you are in your room after 10am. If you want to do leave your luggage after after you checked out, they'll charge you, it's 550¥. It isn't free as it mentioned on here. My room, the TV is a projector to the wall using Google TV. They'll leave you with 2 keys and a phone. They specifically, ask me not to call them. Only message them through the phone they left me. If you want your room to be cleaned, you'll need to bring both keys and the phone to the counter before 10am. You will be asked not to come back to the room till after 3pm.
Boyi223
Economy Twin Room
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The staff service attitude is very good, the location is good and easy to find, the environment is clean and comfortable, although the room is not very large, but the facilities and needs are very complete! !
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201147
Deluxe Twin Room
Stayed in Feb 2024
Booked for others
3 review
1.0/5
Posted on Mar 26, 2024
I have stayed in so many hotels in many places, and this is a strange hotel. The main reason is that the service attitude is very bad. It was the first time in my life that someone called me "get out". I just told him that I hoped to check in quickly because it was very late. Why are you impatient to listen to him and want to hurry up? Because this hotel has many, many requirements and conditions! To give you an example, room cleaning must be carried out at a certain time point. If you don't comply with it, you won't even think about changing the towels you used today. You have to give the key to the front desk first and change a card before you can clean it. Hygiene...sounds weird? By the way, if you don’t check out before 12 o’clock, you will be charged a detention fee... Isn’t it also very impersonal? The corridor of the room can only be opened by pushing the door. The room is huge and the bathroom is so small that it is suffocating. The waiters are also petty. Since I booked the hotel for a friend, it told me to "get out" and I didn't argue with it. After all, I booked the hotel for 5 days and was afraid that my friend would be bullied. I won’t stay here again. It’s a small day and a small hotel. Goodbye (poor)
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Chloeeeeeeee
Queen Room
Stayed in Sep 2023
Couples
5 review
4.5/5
Great
Posted on Nov 2, 2023
The hotel staff are very polite and have a good service attitude. They also show guests to their rooms. The hotel location is convenient. The only drawback is that the room is so thin that it cannot be spread flat even if a large suitcase is used.
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Kansai Rider
Superior Twin Room
Stayed in Jun 2023
Business travellers
30 review
5.0/5
Outstanding
Posted on Aug 4, 2023
wonderful! Close to the station! Close to the company! I want to use it again~
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Guest User
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 21, 2023
I am a ********* tourist who checked in on 4/13 The service staff is very kind, and they will also lend umbrellas when it rains, which is great. The room is small and neat, has everything you need, the water pressure is also great, and the bath is very comfortable. The room is very clean, using a projector instead of a TV saves some space, You can also watch NET and YT, which is very convenient for foreign tourists. The location is in the middle of Kanda and Tokyo Station, so it is very convenient to go anywhere. The disadvantage should be that the lights are relatively dim, and the pictures of trophies are less beautiful, haha.
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KJasmine
Queen Room
Stayed in Mar 2023
Couples
1 review
4.7/5
Amazing
Posted on Apr 7, 2023
Room cleanliness is okay. The bathroom is as clean as new. I'm a person who is sensitive to the bathroom, so I'm a person who chooses a room just by looking at the bathroom, but I'm satisfied!! There was a project beam, and there was no hotel front phone, so I gave one iPhone. It was possible to connect with an iPhone. It was like a new generation accommodation. There was an HDMI cable. It's nice to see things by connecting the phone screen after coming to the accommodation at night. And go up to the dorm together and explain I made a reservation for 50,000 units at a very cheap price because the timing was good, and I didn't just consider the location, but I was satisfied. And so kind. The Google review rating was smashed. I think they are savage when they terrorize bad reviews and ratings because they told me to pay for the extra fee after a minute or so of checkout time, but they said that they didn't keep it and asked me to pay for it a little later. Anyway, the guest was late. have to bear it...
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Tongkou
Queen Room
Stayed in Jun 2023
Business travellers
8 review
3.0/5
Posted on Jul 30, 2023
Conveniently located within walking distance from Tokyo Station.
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Anonymous User
Queen Room
Stayed in Jan 2023
Travel with friends
1 review
4.5/5
Great
Posted on Feb 15, 2023
There was a problem with the equipment, but it was replaced with a new one immediately. I walked a little from the station, but I was able to arrive without problems because the road was wide and easy to understand.
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Guest User
Deluxe Twin Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 28, 2024
Not bad, not bad
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たまひよ
Stayed in Jan 2023
Travel with friends
15 review
4.0/5
Very Good
Posted on May 9, 2023
The hotel was very kind and comfortable.
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Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Oct 31, 2024
It was a very bad experience. I had booked for 2 people through online travel agent and my friend was suddenly unable to come on the day . The hotel then charged me 100% cancellation fee because the contract for 2 people was broken and asked me newly higher room rates on the same day. Hotel said , I had to pay 100% cancellation fee for contract of the online travel agent, and new one was a new direct contract with the hotel. When I checked in, I would be asked to write my name and phone number, which they said was a direct contract with the hotel. Fortunately, I was able to change the number of people on the online travel agent web where I made the reservation originally and I paid a small additional fee. All that the hotel said was "100% cancellation fee and extra new room fee". The hotel said it was a contractual relationship and they are following the law. It was very scary what would charge me the extra fee.
Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Oct 5, 2024
After reading everyone's reviews, I'm posting this from a few years ago during the COVID-19 pandemic. I think it was the same front desk staff, but they were disrespectful and rude, which was not what you'd expect from a hotelier. I remember being put off by their unilateral attitude of blaming me for the issue I had asked them to explain. However, I understood because I knew other people who had had similar experiences.
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Guest User
Stayed in May 2024
Other
1.0/5
Posted on Jun 17, 2024
I used it quite a while ago, but I'm still confused. I was surprised that everyone was the same. When I used it, I got an email the next day after I got home saying that there was a stain on the shower curtain. I was only contacted in writing saying that I would put it through internal approval. I didn't remember it, so I replied that I wanted to send a photo. When I checked, there was a brown stain, but it was faint, like it had been washed a few times. It didn't look like it had just been stained, and I don't remember bringing something that color into the bathroom, so I told them again that I didn't remember it, but they unilaterally assumed that I had stained it and put it through internal approval. A few days later, it was restored to its original state, so I will not charge you this time. I was not charged, but I was surprised that they unilaterally decided from the beginning that the stain was really mine without even checking with me and even charged me money. My fun trip was ruined when I got such a message the day after I got home. Some sites delete bad reviews, so if you are considering using them, please check carefully. I was even more surprised that there were other people who had this unreasonable experience.
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Guest User
Stayed in Apr 2024
Other
1.0/5
Posted on May 1, 2024
If you check out even one minute late, you will be charged an extension fee of 3,300 yen. I wish I had left the trash there and left it there. My child left something behind and I went to get it, but they charged me a 550 yen deposit. The official website says it takes 7 minutes from the Yaesu North Exit of Tokyo Station, but it took just under 10 minutes. To top it off, they contacted me to say that the hangers were broken and unusable from the time of check-in, that they didn't even manage their equipment properly, and that the hair dryer was deformed. I think that the reason it deformed even though it was used normally is due to the nature of the manufacturer of the hair dryer that I've never heard of. As with other reviews, I wish they would stop making threatening accusations using criminal law requirements. There is no way they could have noticed that something that was in that state from the beginning was deformed, and in a situation where they couldn't even prove that they broke it in the first place, they can't apply intent or negligence. When I argued against their unreasonable accusations, they sent me an email saying that they would also put my message on the notice board. They seem to be calling it customer harassment. We have already paid what we owe, such as extension fees and storage fees, and we cannot accept any claims or lawsuits for things we have no recollection of, no matter how small the amount.
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