Anonymous User
May 10, 2025
After an exceptional stay at my first hotel in Japan, which was super comfortable and had a lovely, fresh scent, my expectations for this second hotel were quite high.
Upon arrival, I had no complaints about the reception staff. They were friendly and fluent in English, which was a definite plus. My first night was also fine.
However, I encountered some issues with room cleaning. On my second day, I left my room before 9 am with the "make up my room" sign displayed. When I returned around noon, my room had not yet been cleaned. It seems they may have been short-staffed, perhaps with only one cleaner.
On my third day, I again requested room cleaning. While the room was cleaned, my clothes from the previous evening were still there, near the door, even though fresh ones were provided. I believe the staff simply overlooked them.
Additionally, the room had a distinct odor that unfortunately clung to my clothes. Over time, this scent became quite irritating to my nose. The smell was so pervasive that even after returning home, my luggage and other belongings retained the odor. I even had to wash unused clothes to remove it.
Overall, I can recommend this hotel, but with reservations. If you are particularly picky about cleanliness and have high standards, this might not be the best choice for you.