Mitsui Garden Hotel Kyobashi - Tokyo Station Reviews

Response from Property: Dear guest,Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your previous stay. We also appreciate your detailed review of the hotel. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for not only business but also sightseeing.We are happy to hear that you are satisfied with our services.We certainly hope to welcome you back again in the very near future.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager

Response from Property: Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. I am delighted to hear that you were satisfied with Location. As you mentioned, Tokyo staion is very close to our hotel. It allows all guest to explore almost everywhere in Japan with Bullet Train from Tokyo station.Again, we appreciate your precious comment.We are very looking forward to welcoming you again.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager

Response from Property: Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are happy to hear that you found our hotel welcoming and comfortable during your visit. We are very happy to see that you had such great interactions with our staff. We try to insure the best quality service for all of our guest's and your feedback is the best way for us to improve moving forward.Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager

Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. We are very pleased to receive a good evaluation of our location. We will continue our effort to provide the best service to all our guests. We sincerely look forward to serving you again. Mitsui Garden Hotel Kyobashi Rooms Department Manager

Response from Property: Thank you very much for sharing your experiences at Mitsui Garden Hotel Kyobashi through TripAdvisor. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan.Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager

Response from Property: Dear guest,Thank you for your feedback.In terms of our language skills, we are also disappointed to learn that we were unable to meet your expectations. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service to have overseas customers stay comfortably. We greatly appreciate you taking the time to write about your experience with us and hope that you will provide us with an opportunity to be able to welcome you back to the hotel in future.Sincerely Yours,Mitsui Garden Hotel Kyobashi Rooms Department Manager

Response from Property: Thank you very much for choosing Mitsui Garden Hotel Kyobashi.We would also like to thank you again for taking the time out of your busy schedule to give us feedback on your stay with us.We are very relieved to hear from you that you had a wonderful stay and a clean and neat room.We are also very pleased to hear your compliments regarding check-in and check-out.Your kind words are our greatest pleasure and encouragement for the future.We will continue to work hard to make our hotel a place where our guests are satisfied with their stay.We look forward to welcoming you again.Mitsui Garden Hotel KyobashiRooms Department Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyobashi.Thank you again for taking time out of your busy schedule to give us your feedback on your stay.Thank you very much for your feedback regarding the automatic check-in machine. We will consider this matter so that everyone can check in as smoothly as possible. We apologize for any inconvenience caused by the Wi-Fi, which is available 24 hours a day, and we do not turn off the Wi-Fi router at the hotel. We will share this information with our staff to avoid such incidents in the future.We value your feedback and will strive to improve our services.We look forward to welcoming you again.Mitsui Garden Hotel KyobashiRooms Department Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyobashi.We thank you again for taking time out of your busy schedule to give us your feedback on your stay.As you mentioned, the hotel is conveniently located for both business and sightseeing, just a 5-minute walk from Tokyo Station and a 3-minute walk from Kyobashi Station on the Ginza Line.The hotel is only a 5-minute walk from Tokyo Station, which is very convenient for early morning departures and late night arrivals.However, we sincerely apologize for any inconvenience caused by the Wi-Fi and water pressure. We apologize for any inconvenience caused by the Wi-Fi and water pressure, however, and we apologize for any inconvenience caused. If the Wi-Fi speed is slow the next time you stay with us, please ask the front desk staff if we can lend you another Wi-Fi router. Regarding the water pressure, it is difficult to address this issue immediately, but it will be an issue for us to consider in the future.We look forward to welcoming you back to our hotel again.Mitsui Garden Hotel KyobashiRoom Department Manager

Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. We are happy to know that you were able to leave with that impression.We will continue our effort to provide the best service to all our guests.We sincerely look forward to serving you again.Mitsui Garden Hotel KyobashiRooms Department Manager

Response from Property: Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. With reference to the location, our hotel is located in central Tokyo so that in location is convenient for not only business but also sightseeing.We are glad to hear that you were satisfied with our convenient location which is one of the selling points. Our hotel is conveniently located only 2-5 minute walk from nearest station and easy to access for shopping and eating.Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager

Response from Property: Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are glad to hear that you were satisfied with our convenient location.The words we receive from our customers are an encouragement to us.Thank you for your kind words about the breakfast. We will share them with the restaurant staff.However, we apologize for any inconvenience caused by the odor in your room. We will try to improve it.Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager

Response from Property: Thank you for staying at Mitsui Garden Hotel Kyobashi and we appreciate your detailed review of the hotel.We apologize for the delay in check-in.We regret to learn that we could not benefit from your full satisfaction. We value your feedback, which will assist us improving the need of our guests. Thank you once again, and we look forward to welcoming you again to the Mitsui Garden Hotel Kyobashi in future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyobashi.As you mentioned, our hotel is very conveniently located just a 5-minute walk from the nearest ticket gate of Tokyo Station.Ginza is also within walking distance and conveniently located for shopping.We look forward to having you stay at the Mitsui Garden Hotel Kyobashi as the base of your trip to Japan.We look forward to welcoming you again.Mitsui Garden Hotel KyobashiRoom Department Manager