Mochi Hotel (Hangzhou Bay Financial Plaza) Reviews

Response from Property: Thank you for your choice. We look forward to your next visit.

Response from Property: We are sorry to hear that you had a negative experience with our hotel. Thank you for your comment and we appreciate your feedback. We will take steps to make us bacome better and better. Looking forward to your next stay and if any suggestions you can contact the reception immediately.

Response from Property: The second time mey be even better than the first time?Haha.So,see you next time and the robot is also waiting for you.

Response from Property: “好”不是偶然，是每一次的全力以赴，您每一次的肯定都是我們不斷進步的助長劑。願所有的後會有期，都是久違的別來無恙。

Response from Property: Hi，thank you for your encouragement, you are so friendly~~~When we meet again, hope you enjoy every stay.

Response from Property: 尊敬的賓客：您好！非常感謝您對酒店的支持和各方面認可，我們所做的一切都衹為了給每一位賓客帶來不一樣的體驗，看到您的滿意和肯定，我們真的非常感動，我們會繼續努力時刻準備您的再次光臨。

Response from Property: We sincerely apologize that you did not have a satisfactory experience during your stay. The cicadas are chirping in the shade of the trees, singing about the beauty of summer, and I hope you have a wonderful summer too.

Response from Property: First of all, thank you for your love and encouragement for Moqi. You have a good vision. The family room you chose has one large bed and one small bed, which is very suitable for traveling with children. There are 3 pairs of slippers in the room. If there are more people staying, you can also call the front desk to deliver them to you. The delivery is done by a robot brother. You may need to wait patiently during peak hours. See you later in this summer.

Response from Property: You have chosen us, so we will certainly solve your worries. Shopping centers and dining districts are within walking distance, and surrounding scenic spots are within ten minutes by car. The autumn of time falls in the sea of ​​people for four seasons, looking forward to meeting again.

Response from Property: Isn't the second glance more beautiful? Thank you for your continued support and trust. Let's keep the spring flowers blooming and the birds flying, and yearn for the gentle breeze and the morning light.

Response from Property: In the morning, standing on the balcony, the winding Jiutang River in front of you, the fragrance of the grass and trees in the wetland park not far away, call for the start of a beautiful day. Stroll along the outdoor trail and breathe freely... Thank you for your full five-point praise, such a beautiful environment is waiting for you to enjoy.

Response from Property: 感謝您毫不吝嗇的讚美，就如這初夏的陽光。房內細節您感受於心，我們的用心得到了回報。正是因為有了越來越多像您這樣喜愛我們的客人，才鑄就了我們的好口碑。感恩。

Response from Property: Reading your 5-point review is like reading a perfect essay, hahaha. Please write one for us every time you stay here!

Response from Property: We are sorry that you had an unpleasant experience during your stay. We sincerely apologize to you. As soon as we discovered the problem with the hot water system, we arranged emergency maintenance, but recovery will take some time. The windows of the rooms facing the road are double-layered soundproof glass, which can effectively reduce outdoor noise when the windows are closed tightly. The rooms are also equipped with imported noise-proof 3M earplugs. It’s a little imperfect this time, I hope it will be more perfect in the beautiful autumn, hehe, waiting for your witness.