1 Chome-10-18 Ginza, Chuo Ward, Tokyo, 104-0061, JapanView Hotel Details
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Hotel Monterey Lasoeur Ginza Guest Reviews
4.6/5
Great
239 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(239)
Positive reviews(234)
Reviews with photos/video(54)
Easy to get around(34)
Convenient for shopping(22)
Close to metro(19)
Small room size(14)
Well designed(13)
Delicious breakfast(11)
Quiet & comfortable(8)
Classy environment(6)
Negative reviews(5)
NotBeNamed
Single
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions
Response from Property: Thank you for your kind words regarding our welcoming staff, immaculate rooms, and delightful breakfast. We are thrilled to know that our location added to your enjoyable experience. We look forward to welcoming you back on your next visit.Best regards,
Wugangdt
Semi-Double
Stayed in Jan 2025
Couples
7 review
4.7/5
Amazing
Posted on Feb 22, 2025
Excellent location close to Ginza. Walking distance to subway with direct train to HND
Response from Property: Thank you very much for your stay with Hotel Monterey Lasoeur Ginza. We are looking forward to seeing you again. Hotel Monterey Lasoeur Ginza
Anonymous User
Single
Stayed in May 2024
Business travellers
5 review
4.0/5
Very Good
Posted on Jul 11, 2024
it was a really good hotel with so much facilities. It was easily accessible and their breakfast was huge.
Response from Property: Thank you very much for your stay with Hotel Monterey La Soeur Ginza. It is our greatest pleasure to realize that you were satisfied with our service, facilities, location and breakfast. We are looking forward to serving you again soon.Best regards,Hotel Monterey La Soeur Ginza
Guest User
Twin Room
Stayed in May 2024
Travel with friends
9 review
3.2/5
Posted on Jun 8, 2024
Some front desk staff were not good in English. Also, the map showing the ginza area is out of stock. The pillow was too hard.
Response from Property: We thank you very much for your stay with Hotel Monterey La Soeur Ginza. We apologize for any inconvenience caused by few staff’s poor English and running out of the English guide. We will continue our effort to provide the best service for our guests. Again, our sincere thanks for the comment you gave us. We are very much looking forward to welcoming you again.Sincerely,Hotel Monterey La Soeur Ginza
Jeffreyyyyyyy
Single
Stayed in Apr 2024
Business travellers
5 review
3.0/5
Posted on May 25, 2024
Nice location especially your business trip location is tokyo international forum complex near yurakucho! But furniture and the whole setting was really old in general so if you have better options near this location i would recommend for you guys to book there (like KOKO HOTEL right in front of this building for instance?)
Response from Property: We thank you very much for your stay with Hotel Monterey La Soeur Ginza. We are so sorry to hear that you felt the room was too old. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.
Kwong
Semi-Double
Stayed in Feb 2024
Family
20 review
4.5/5
Great
Posted on Mar 7, 2024
Very convenient place close to two underground. A lot of historical places nearby in walking distance..
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. Your feedback will certainly be shared with the team.We hope to see you soon on your next visit to Tokyo.
s
Semi-Double
Stayed in Sep 2024
Business travellers
95 review
4.2/5
Very Good
Posted on Oct 19, 2024
Ticks all the boxes for a business trip.
Response from Property: Thank you for taking time to post a review of our property. We are so happy that your enjoyed staying at Hotel Monterey Ginza. Our goal is always to exceed to your expectations. We hope to see you soon!
Sun PM
Semi-Double
Stayed in Aug 2023
Couples
94 review
3.7/5
Posted on Oct 5, 2023
Front desk staff is not smart. Spending a lot of time to find out the booking. Can’t communicate in English. Double bed is only standard.
Response from Property: Thank you very much for your stay with Hotel Monterey Lasoeur Ginza.
Anonymous User
Single
Stayed in May 2024
Solo travellers
25 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Nice hotel. It has the European vibes
Response from Property: Thank you for your kind words about our hotel. We are delighted to hear that you enjoyed the European vibes at Hotel Monterey La Soeur Ginza. We hope to welcome you back soon.Best regards,Hotel Monterey La Soeur Ginza
YOKO
Single
Stayed in Sep 2023
Solo travellers
3 review
3.5/5
Posted on Nov 4, 2023
It is just three stars ordinary business hotel but the location is very good
Response from Property: Thank you very much for your stay in hotel monterey. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Mak
Single
Stayed in Nov 2023
Solo travellers
4 review
4.2/5
Very Good
Posted on Dec 26, 2023
Good location and price for Ginza hotel.
Response from Property: Thank you very much for your stay in hotel monterey. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Guest User
Semi-Double
Stayed in Feb 2025
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Although the room is not big, it is cleaner and quieter. It is located in the center of Ginza, so it is very convenient to travel. The hair dryer is very beautiful and easy to use. The hotel's retro elevator is very unique and worth recommending.
Sanitation: Very clean
Environment: Because it is in Ginza, it is very convenient to travel. There are large seven elevens downstairs, and there are also pubs and restaurants around, so shopping is very convenient.
Facilities: The facilities are very complete, the coffee and tea bags taste good, the retro elevator is very unique, and the hair dryer is full of high-end feeling
Original TextTranslated by Google
Response from Property: Thank you very much for your stay with Hotel Monterey Lasoeur Ginza. We are looking forward to seeing you again. Hotel Monterey Lasoeur Ginza
D.Q.Chen
Single
Stayed in Jan 2025
Solo travellers
6 review
4.0/5
Very Good
Posted on Mar 3, 2025
I am participating in the Tokyo Marathon and I stayed at this hotel with my friends because it is close to the finish line of the race. The Japanese breakfast in the hotel is special and worth tasting!
Original TextTranslated by Google
Response from Property: Thank you so much for your compliments on our convenient location. I am glad to receive your comment.I am wishing for a day to come when I can see you again.
wengwf2002
Single
Stayed in Jan 2025
Solo travellers
5 review
5.0/5
Outstanding
Posted on Mar 2, 2025
The hotel is in a great location. One exit of the alley is the starting point of Ginza's main street, and the other exit is Ginza Itchome subway station. If you're tired of visiting Ginza, you can come back to rest before going out for a walk. It's a 15-minute walk to Tokyo Station. The long-distance bus station is at the Yaesu Central Exit of Tokyo Station. The airport bus costs 1,500 yen and can go directly to Narita Airport. There are also long-distance buses to Mount Fuji and other places. The Marunouchi North Exit of Tokyo Station is the departure and gathering point for a one-day tour of Tokyo. I stayed in the hotel for three days just for the convenient transportation. The hotel itself is decorated in European style, which is quite unique. The service staff cleans the room every two days, makes the bedding, removes the garbage, and changes the towels and water cups every day.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay with Hotel Monterey Lasoeur Ginza. We are looking forward to seeing you again.Hotel Monterey Lasoeur Ginza
Anonymous User
Twin Room
Stayed in Jan 2025
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 3, 2025
The princess room is full, the twin room is large, and is equipped with coffee and tea. The bathroom is clean, and toiletries are complete. Eye masks, foot masks and neck patches are available at the front desk, and the details are thoughtful.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay with Hotel Monterey Lasoeur Ginza. We are looking forward to seeing you again. Hotel Monterey Lasoeur Ginza