Luana Shibuya

Luana Shibuya Reviews

Luana Shibuya

Hatagaya 3-8-11, Tokyo, JapanView Hotel Details
Luana Shibuya
Luana ShibuyaLuana ShibuyaLuana Shibuya
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1 night

Luana Shibuya Guest Reviews

4.1/5
Very Good
29 review
Verified reviews
Location4.0
Amenities4.1
Service4.0
Cleanliness4.2
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All Reviews(29)
Positive reviews(27)
Reviews with photos/video(1)
Negative reviews(2)
AQb
Deluxe Twin Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 15, 2024
Self Check in & out very convenient and available call for 24hrs if you need any help, i love dry blow air in bath room to dry your colths
Guest User
Standard Twin Room
Stayed in Dec 2023
Family
1 review
1.0/5
Posted on Dec 21, 2023
Even though I mistakenly made a reservation when I entered the country with a 3-year-old, a 6-year-old, a stroller, and 3 suitcases, I was unable to cancel the reservation. Even though I had no plans and had made a reservation more than a month in advance and wanted to cancel, the Saiaku facility did not give any consideration to measures such as partial refunds and did not allow cancellations. I will never use the platform or this hotel again.
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Guest User
Standard Twin Room
Stayed in Dec 2023
Business travellers
2 review
4.5/5
Great
Posted on Dec 18, 2023
It was a very clean and nice place to stay. The price was also reasonable compared to other accommodations in the area, which was very helpful! There were shopping streets and residences nearby, making it a relaxing place to live. There was a relaxing atmosphere that felt like home, and I was able to take a good rest! Everything was done using a smartphone, and it was easy to understand and operate!
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Anonymous User
Deluxe Queen Room
Stayed in Jul 2023
Family
10 review
4.0/5
Very Good
Posted on Oct 20, 2023
I have stayed in this hotel in Tokyo for a long time. It can be seen that they want to make the hotel better, but there are not enough staff. It is very suitable for families. It is convenient for washing and cooking, and it is very new.
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Guest User
Standard Twin Room
Stayed in Jun 2023
Family
1 review
4.5/5
Great
Posted on Jun 14, 2023
It was on the 2nd floor, but it was hard to carry the carry case up the steep stairs. There was a bathroom dryer, and it was comfortable to dry the laundry.
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Guest User
Standard Twin Room
Stayed in Nov 2022
Family
2 review
3.7/5
Posted on Nov 25, 2022
It was my first unmanned hotel. I was worried, but I was able to check in safely after receiving a detailed explanation over the phone the day before. The inside of the hotel was new, so it was very clean. The atmosphere of the surrounding shopping district is also good, and I would like to use it again if I have the opportunity.
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Guest User
Deluxe Queen Room
Stayed in Nov 2023
Solo travellers
6 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Super hygienic and convenient
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Deluxe Twin Room
Stayed in Dec 2022
Couples
55 review
4.0/5
Very Good
Posted on Dec 4, 2022
The apartment is located in a residential area and is unmanned, so you check in using the monitor at the entrance. The building is new and clean, but there is no elevator. There is a washing machine, bathroom dryer, IH, and microwave in the room. Cleaning is only included if you stay for 3 consecutive nights or more.
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Guest User
Standard Twin Room
Stayed in Sep 2023
Family
6 review
5.0/5
Outstanding
Posted on Sep 22, 2023
It’s okay…..
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Liangjie
Queen Room
Stayed in Feb 2022
Couples
1 review
4.0/5
Very Good
Posted on Feb 24, 2022
Great, clean room and comfortable to spend. The location is good and I would like to continue using it in the future. The bath was also different.
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xипокси
Deluxe Queen Room
Stayed in Nov 2022
Couples
11 review
5.0/5
Outstanding
Posted on Nov 6, 2022
ok ok
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Guest User
Deluxe Twin Room
Stayed in Apr 2024
Friends
1 review
4.5/5
Great
Posted on Apr 15, 2024
체크인 과정에서 신분증 촬용을 위해 준비된 카메라가 조작이 힘들었던 점, 엘레베이터가 없는 점을 제외하고는 매우 만족스러웠습니다. 숙소가 위치한 동네가 너무 이쁘고 정겹습니다.
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Wade
Stayed in Jan 2024
Friends
3.0/5
Posted on Jan 2, 2024
Nice place to stay for an average of 1-3 days if wanting to stay longer shinjuku is right up the road for better options.
Seiji
Stayed in Sep 2023
Friends
2.0/5
Posted on Sep 29, 2023
This property always has problems of difficulties of check-in using display pad with slow responsibilities and electric door access key touch pad with low battery, and smell of sewage in the room. Although cleaning work of house keeping seems to be well done, however engineering work of sewage system cleaning is not properly done by the owner management due to cutting the cost policy. Judging from the location of Hata***a closing to down town Shinjuku Station and level of the facilities of this hotel, the price of the room is rather expensive. Better to find out others, if you can.
Cynthia
Stayed in Sep 2023
Other
4.0/5
Very Good
Posted on Sep 4, 2023
We arrived late afternoon/early evening. It was hot in Tokyo! There was self check-in outside, that took a little longer than we had hoped, since we had been travelling all day, was tired, hot, and had to look for documents for check-in. Once we completed that step, we walked into a clean place (we had 2 twin beds). It was a culture shock to see the differences compared to America, but after a week, we adjusted. There is limited space to hang clothes or put them away, so my adult daughter and I kept most of our things in our luggage on the floor. There is a stove top, small refrigerator, and sink to cook, but we ate out. The place is in a residential area, and very quiet. It is walking distance to the bus stop and train station. By the end of our week, we were feeling like we lived the way the local people do.