Hotel Villa Fontaine Tokyo-Ueno Okachimachi

Hotel Villa Fontaine Tokyo-Ueno Okachimachi Reviews

Hotel Villa Fontaine Tokyo-Ueno Okachimachi

Kojima 2-4-4, Tokyo, JapanView Hotel Details
Hotel Villa Fontaine Tokyo-Ueno Okachimachi
Hotel Villa Fontaine Tokyo-Ueno OkachimachiHotel Villa Fontaine Tokyo-Ueno OkachimachiHotel Villa Fontaine Tokyo-Ueno Okachimachi
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Hotel Villa Fontaine Tokyo-Ueno Okachimachi Guest Reviews

4.4/5
Very Good
645 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(645)
Positive reviews(623)
Reviews with photos/video(130)
Easy to get around(82)
Great value for money(50)
Quiet & comfortable(43)
Close to metro(38)
Classy environment(37)
Friendly front desk staff(19)
Strange smell in room(11)
Would stay again(10)
Negative reviews(22)
Allen
Twin Room Non Smoking
Stayed in May 2024
Couples
12 review
5.0/5
Outstanding
Posted on May 27, 2024
The hotel is excellent. The location and price is really reasonable. The room is of okay size and definitely a good choice for those who want to stay in Ueno.
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. Thank you for posting a nice review. I am glad to hear it. Almost rooms are completed renovation last year. I wish you have comfortable stay. We are looking forward to seeing you again. Villa Fontaine Tokyo-Ueno Okachimachi. Manager
Guest User
Renewal Double Room Non smoking
Stayed in Apr 2024
Business travellers
21 review
4.7/5
Amazing
Posted on May 2, 2024
Excellent service and location. lots of shops and restaurants nearby train stations. Easy access to Asacussa line.
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi.Thank you for posting a nice review.As you said we are located close to Tokyo sightseeing place. We have the three nearest stations. It is very convenience for Tokyo trip.We will continue to aim for hotels that will be appreciated by our customers.We will be waiting for your next visit to Tokyo.Villa Fontaine Tokyo-Ueno Okachimachi.Manager
Guest User
Renewal Double Room Non smoking
Stayed in Apr 2024
Solo travellers
5 review
4.2/5
Very Good
Posted on Apr 19, 2024
The location is good, just a 15-minute walk from metro stations. The environment is quiet with not too many restaurants and bars nearby. The rooms are also quite spacious. It's ideal for tourists who enjoy shopping and exploring on foot.
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi.Thank you for posting a nice review.As you said we are located close to Tokyo sightseeing place. We have the three nearest stations. It is very convenience for Tokyo trip.We will continue to aim for hotels that will be appreciated by our customers.We will be waiting for your next stay.Villa Fontaine Tokyo-Ueno Okachimachi.Manager
Guest User
Twin Room Non Smoking
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 2, 2024
very nice services room a little bit small location is a bit far away from the center
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. Thank you for posting a nice review. I am humbled by your kind word about our staffs. I am going to share your review with staffs. We will be waiting for your next stay. Villa Fontaine Tokyo-Ueno Okachimachi. Manager
Guest User
Renewal Double Room Non smoking
Stayed in Mar 2024
Couples
4 review
3.7/5
Posted on Mar 5, 2024
Far from train station if you connect subway are ok Room are small Staffs are all friendly and helpful You can pickup all amenities at the counter before the elevator Overall satisfactory
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. Thank you for posting a nice review. I am really glad to hear your opinion. I am going to share it with our staffs. We will be waiting for your next stay. Villa Fontaine Tokyo-Ueno Okachimachi. Manager
Imad
Renewal Double Room Non smoking
Stayed in Dec 2023
Couples
18 review
5.0/5
Outstanding
Posted on Dec 30, 2023
The place was better than expected. Yes it’s far from shinjuku but I loved how calm the area is. And it’s also close to Senso-ji and akihabara. Would definitely recommend
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. Thank you for posting a nice review. As you said we are located close to Tokyo sightseeing place. We have the three nearest stations. It is very convenience for Tokyo trip. We will continue to aim for hotels that will be appreciated by our customers. We will be waiting for your next stay. Villa Fontaine Tokyo-Ueno Okachimachi. Manager
Gg tdy
Run Of House
Stayed in Jun 2023
Friends
10 review
4.0/5
Very Good
Posted on Jun 15, 2023
Good experience of staying 2 nights ! Comfort environment and it close to the station.
Response from Property: Dear Gg tdy,Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi.Thank you for posting a nice review.We will continue to aim for hotels that will be appreciated by our customers.We will be waiting for your next stay.Villa Fontaine Tokyo-Ueno Okachimachi.Manager
menmen99
Renewal Superior Twin Room Non smoking
Stayed in Mar 2024
Friends
11 review
4.0/5
Very Good
Posted on Apr 4, 2024
Price and location is good 15 mins walk to JR Ueno station👍🏻
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi.Thank you for posting a nice review.As you said we are located close to Tokyo sightseeing place. We have the three nearest stations. It is very convenience for Tokyo trip.We will continue to aim for hotels that will be appreciated by our customers.We will be waiting for your next stay.Villa Fontaine Tokyo-Ueno Okachimachi.Manager
Ngee Hoo
Renewal Double Room Non smoking
Stayed in Oct 2023
Couples
7 review
4.2/5
Very Good
Posted on Oct 11, 2023
Air con need to improve. Stuffy even tried many times to adjust for 3 nights. It somehow have timer set to off and on.
Response from Property: Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.Villa Fontaine Tokyo-Ueno Okachimachi.Manager
SoSo旅遊達人
Renewal Double Room Non smoking
Stayed in Dec 2023
Solo travellers
15 review
4.5/5
Great
Posted on Dec 22, 2023
Downstair of the hotel have something to get, like soup, cleaning materials.
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. We will continue to aim for hotels that will be appreciated by our customers. We will be waiting for your next stay. Villa Fontaine Tokyo-Ueno Okachimachi. Manager
aniu
Renewal Double Room Non smoking
Stayed in Aug 2023
Other
55 review
4.0/5
Very Good
Posted on Aug 27, 2023
The room is clean and new,the location is a bit far from rain station it takes around 10 minutes.The staff is polite and kind.
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. Thank you for posting a nice review. As you said we are located close to Tokyo sightseeing place. We have the three nearest stations. It is very convenience for Tokyo trip. We will continue to aim for hotels that will be appreciated by our customers. We will be waiting for your next stay. Villa Fontaine Tokyo-Ueno Okachimachi. Manager
Guest User
Twin Room Non Smoking
Stayed in Aug 2023
Couples
7 review
4.5/5
Great
Posted on Aug 29, 2023
The room was small, but it was a good deal considering the price and the location. Easy walking distance to JR Okachimachi station on the Yamanote line, and less than a mile from either Ueno station (JR or Keisei) or Akihabara. Lots of good places to eat and/or shop within easy walking distance.
Response from Property: Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit. Villa Fontaine Tokyo-Ueno Okachimachi. Manager
Chi Hang
Stayed in Nov 2023
Family
5 review
4.5/5
Great
Posted on Jan 16, 2024
The hotel is nice but it is not closed to the nearby subway station.
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. Thank you for posting a nice review. I am really glad to hear your opinion. I am going to share it with our staffs. We will be waiting for your next stay. Villa Fontaine Tokyo-Ueno Okachimachi. Manager
Anonymous User
Renewal Double Room Non smoking
Stayed in Feb 2023
Friends
5 review
3.7/5
Posted on Feb 14, 2023
Room is small but the location is quite convenient. Only 5mins walk from subway station and there are convenience store nearby. Besides the staff is very helpful. Appreciate it a lot
Response from Property: Thank you for choosing our hotel. And thank you for leaving comments. We are sorry for causing you such distress due to staff's service. We look forward to seeing you again. Hotel Villa Fontaine Ueno. Manager.
Guest User
Renewal Double Room Non smoking
Stayed in Jun 2023
Couples
1 review
3.7/5
Posted on Jul 19, 2023
Location is a bit away from train station. About 20 minutes walk to Ueno JR station. Efficient front desk service, clean and comfy room.
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. Thank you for posting a nice review. We will continue to aim for hotels that will be appreciated by our customers. We will be waiting for your next stay. Villa Fontaine Tokyo-Ueno Okachimachi. Manager

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