The Ritz-Carlton, Toronto Reviews

Thank you so much for the wonderful experienced 🎂🎉🥂

The hotel was meeting my expectations. The staff here were very attentive and very friendly.

can always rely on ritz

The hotel is in a very good location, in the city center, and is convenient to everywhere, especially the TV tower. If you drive, you can park your car in the parking lot directly opposite the hotel, which is cheaper than the hotel's own parking fee (but it is actually very expensive). The room is clean, the service is also very good, and every service staff is very enthusiastic. There are two things that make me feel a little uncomfortable: one is that there is no toothbrush, and you need to ask the hotel for it. The second is that the quilt is wrapped with a sheet instead of a quilt cover, which makes me feel that I will touch the quilt inside when I sleep, which makes me feel uneasy. Overall, it is a five-star hotel after all, and it is not bad, but to be realistic, the price of 3000-4000 is not cost-effective.

There is no worse, only worse, the service attitude is sub-par, the hardware is like a three-star hotel, old and shabby!

Everything was beautiful, the rooms were spacious, and the views were amazing! I only stayed one night, but if I had more money I would have stayed longer!

The hotel service attitude is very good, especially worth 4000 a night in Toronto. The room is very large, the view is also very good, you can see the CN Tower. The location is also very good, there are many restaurants downstairs

Ritz standard and quality has always been the best among its peers. My stay this time did not disappoint me. The services in all aspects were also very personalized, creating a very unforgettable and comfortable stay experience!

The reason for choosing Ritz is to value service. But I think Ritz Toronto didn't do that! Ritz discriminates in room arrangement! When I first stayed for two nights, I was assigned to the 10th floor. I was not satisfied and asked for a higher one. I was changed to the 17th floor! As a result, when I checked in again two days later, I was assigned to the 7th floor! I was speechless! And knowing that I had just checked in a few days ago, I wonder if guests are used to it! The most unacceptable thing is that when I left, I asked the concierge to help me move my luggage into the car. I also prepared a tip. As a result, the concierge was extremely unenthusiastic. I reminded him several times but he didn't move. He moved one for every one my friend moved! He even wanted a tip. Where does his confidence come from!

Very good hotel! Convenient transportation, parking is also convenient if you rent a car for travel!

This is a hotel I specially selected for a business trip. It's very good and I will come again next time.

The hotel level is the first choice in the local area, but all the facilities and appliances are very backward and old-fashioned. The room cleanliness is generally inferior to that in European countries and Asia. Compared with Asia, the food in the restaurant is okay, old style & need to fix

The hotel is quite nice! The CN Tower is outside the window, and the scenery is pleasant. Breakfast is included in the room rate. The meal fee per room is 124 Canadian dollars. If you order more food, you will need to pay extra, and tips will be calculated separately. Breakfast is also very rich, the avocado smoked salmon is particularly delicious, and the service is also very good! Of course we tip very well, basically 20%. The room service is also very satisfactory. The waiter will help you fold and put away the clothes you take off. Located in a busy city, shopping is also very convenient. Adjacent to the CN Tower and Lake Ontario, shopping in the city is also very convenient. There are also disadvantages. Compared with most similar hotels, it is still a bit expensive and not worth the money.

The location is great, you can see the Toronto Tower from the window