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Verified reviews
Location8.9
Amenities7.9
Service8.1
Cleanliness8.5
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All reviews(63)
Positive reviews(58)
Reviews with photos/video(23)
Delicious breakfast(18)
Convenient location(17)
Easy to get around(16)
Great service(16)
Close to train station(13)
Awesome stay(8)
Negative reviews(5)
WutLee
Basic Single Room
Stayed in Apr 2025
Solo traveller
23 review
8.0/10
Very Good
Posted on May 4, 2025
Value-for-Money Stay with Room for Improvement
Hotel Diplomatic offers good value for money, especially with its comfortable beds and quality pillows which made for a restful stay. The breakfast spread was generous and satisfying. However, some finishes—particularly the flooring—could use a refresh to better reflect the hotel’s 4-star rating. It would also be helpful to have insect screens on the windows, especially since the air conditioning is centrally controlled. While the location is a bit removed from the main attractions, it's still reasonable considering the price point.
GOLDSAINT
Comfort Double Room
Stayed in Jun 2025
Couple
41 review
8.0/10
Very Good
Posted on Jul 18, 2025
Outdated hotel . Receptionists in the check in was so so , the check out the lady was really friendly and helpful . Close to train station and all historical places
Andrea Antonio Magnano
Comfort Double Room
Stayed in May 2024
Couple
4 review
9.5/10
Amazing
Posted on Jun 17, 2024
The hotel is conveniently situated near Turin Porta Susa station. It’s less than 5min walk to the station. Around the area, there are a lot of cafes and restaurants to choose from. I would suggest for constant travelers. The hotel has good selection of food for breakfast. The staff are nice and attentive.
MAHMOUD KROUMA
Comfort Double Room
Stayed in Aug 2024
Business traveller
37 review
10/10
Outstanding
Posted on Sep 18, 2024
Great staff at front desk , location is perfect and rooms are very clean I highly recommend for tourist and business travelers and mist important issue that safety is very high in the rooms so you no need to worry about your belonging at all .
EvaQFR
Basic Single Room
Stayed in Aug 2023
Couple
140 review
7.5/10
Posted on Sep 5, 2023
There is variety of choices for free breakfast in 🏨. But staff in the restaurant are indifferent. Normal rooms are not spacious at all.
If have many bags, better pay more to upgarde the room .
Guest User
Basic Double Room
Stayed in Jul 2023
Couple
2 review
8.0/10
Very Good
Posted on Aug 18, 2023
Well what can I say. It's supposed to be the 4 star hotel. the location is great. The staff working there work very hard and are polite. Breakfast is really good. However the facilities Inside our room are terrible. We had to call the facility twice!!! The plugs in the room only working 1 !!! I think they need to get rewiring. Very dated facility inside the room. They eventually brought us an extension cable. The bed mattress was also terrible. Other than that I liked this hotel but I don't give them 4 stats.
Welllington
Basic Single Room
Stayed in Jul 2023
Solo traveller
22 review
10/10
Outstanding
Posted on Aug 3, 2023
Perfect location for traveling by train and the environment around is really safe and sound. The staff are so nice and their service is perfect: big room space, free breakfast, and wonderful bar.
Hamza Muridi
Comfort Double Room
Stayed in Dec 2023
Solo traveller
4 review
9.0/10
Great
Posted on Jan 19, 2024
Standard Hotel. Great location close to train station (>5mins - Porta Susa) and City Centre (20-30 mins walk). Nice selection for breakfast too.
luigi volponi 冯鹿逸
Basic Triple Room
Stayed in Aug 2023
Travelling with friends
4 review
7.5/10
Posted on Sep 3, 2023
Nice experience, near to the center and the breakfast was good
Guest User
Basic Double Room
Stayed in Mar 2023
Other
4 review
7.5/10
Posted on Apr 3, 2023
This was a 4 star in the 1980’s, now rooms are really too dated for this category. Despite this, the hotel is clean, breakfast is good and location convenient.
Luo YIN xc
Comfort Double Room
Stayed in Mar 2025
Solo traveller
39 review
9.7/10
Amazing
Posted on Apr 19, 2025
Very close to Porta Susa train station, the surrounding environment is very good, the hotel is very beautiful, and the service is thoughtful. The room is not big but comfortable and reasonably arranged; the shower room is a little small, but it does not affect the use. The cost performance is very high, and I will choose it again when I come to Turin next time.
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Francisduranton
Comfort Double Room
Stayed in Mar 2025
Couple
8 review
9.5/10
Amazing
Posted on Apr 14, 2025
Good hotel, well located. It's a shame that an automatic light goes off when you go to the bathroom at night, which inevitably wakes up your partner...
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Guest User
Comfort Double Room
Stayed in Jan 2025
Couple
5 review
10/10
Outstanding
Posted on Feb 9, 2025
Fantastic check-in, friendly staff, cleanliness and perfect location, allowing you to walk to the points of interest in Turin.
Easy connection to the airport by bus and train (Porta Susa). Supermarket 50 metres away.
Breakfast is a spectacle, especially for cheese lovers. It's worth it: with sweet, savoury, cold and hot options and typical local products from Piedmont.
The only drawback is the lack of insulation in the room. If you have a neighbour who is not very polite, it can ruin your rest.
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Anonymous User
Comfort Double Room
Stayed in Dec 2024
Business traveller
13 review
10/10
Outstanding
Posted on Jan 31, 2025
Excellent hotel with excellent location, right next to the porta sousa station, there are several stations in Turin, and excellent breakfast. If you stay more than one night, it is better to take a room on a side street, otherwise there is a tram.
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_WeChat231603****
Comfort Double Room
Stayed in Aug 2024
Business traveller
17 review
10/10
Outstanding
Posted on Oct 7, 2024
I often travel to Europe on business, and this is one of the most satisfactory hotels in Europe. It is small but complete.