Hotels Near Basilica Santa Maria Ausiliatrice in Turin

We stayed here as a couple for two nights stay. We were shocked by how nice our room was at first glance, seemed very modern and had a cool balcony. However we soon noticed that there were loads and loads of ants on the floor, wardrobe, bathroom. We obviously told the staff who, when we went out, said they sprayed everywhere/surface in the room with I presume bug spray. This was fine I suppose apart from the fact that all of this spray will have gone all over all our belongings and our bed, which isn’t great. Some ants remained but they said there was nothing more they could do. The main thing you want in a hotel is for it to be clean (bug-less) so this was a real downer as we darent put anything on the floor or in the wardrobe incase ants got in it! We then got a visit saying we were being too loud when ironically I was writing a review on the last place we stayed whilst my partner showered, so we certainly weren’t being loud, not even speaking. Aircon was very loud, couldn’t keep it on all night as it sounded like a car, but at least it worked. Breakfast was fine, hot food looked horrible but they had yoghurts and juice which sufficed. Very good location!

I had previously stayed at his property 20 years ago on my first ever visit to Italy and so I was so excited about staying there again. When I booked, via HRS.com, it was stated that the hotel had centralized air conditioning. I booked a rate that was cancellable up until 18.00 without penalty. Upon arrival at the hotel, around 21.00, I found that I was allocated in a decrepit old room that was full of old furniture that was falling apart. There was no air conditioning at all and the shutters had been open all day, which meant that it was over 40 degrees in the room. There was no way I could sleep in there. The reception claimed I had been given an ‘upgrade’ to a 2 bed room (though in what universe a grotty old room could be considered an upgrade is beyond me) and told me there were no other rooms available that night. The room was completely unusable due to the heat and, as a result, I had to get another room at a different hotel for the night, paying for another hotel in the process. The hotel insisted that I pay for the room and have refused to refund me to either my travel agency or my bank. Indeed, the information they gave to my bank was completely incorrect, claiming the room was covered by air conditioning even though it was unbearably hot and there was only a puny small fan that blew the hot air around the room. If they had just refunded me or waived the room fee due to the poor condition of the room, I would have been inclined to give them a second chance. Instead, they have dug in and refused to take responsibility for a situation that is clearly their fault, promising a facility that they did not deliver. This hotel should be absolutely avoided by anyone looking for a good night’s sleep. Moreover, anyone looking for good customer service that has the interest of the customer at heart should also avoid it. My experience has been one of frustration and disappointment. It not only ruined this trip, it also ruined the memories of a trip I took years ago also. Never again.

For those traveling by train, the location is excellent, but I would also recommend it in general to reach all the main attractions in a short walking quarter of the hour. The hotel is very well maintained, spectacular design of the environment (in particular, the bar and breakfast room). In this respect, it is noted for the wide range of buffet and breakfast, sweet and salt, as well as the quality of cocktails and coffee taken at the bar. Clean and very functional rooms with more than adequate and quiet spaces. I don't know how to judge access to the SPA for payment: 20 euros per person are not very few, but it is true that this guarantees absolute viability of the spaces and the absence of screaming children who are parked for hours in water-massing baths making bomb tuffs.

The front desk uncle is fluent in English and the service is very thoughtful. The room is also in keeping with the best style of best western, with a kettle, drying racks and so on. Located next to the city center train station, it is very convenient. The price is also very reasonable and worth recommending!

We stayed 4 nights in this Hotel in May 2022. Paid quite a high price during those periods, possibly because of many concerts/matches and the fact not many hotels available around those dates made us choose this one. Temperature was around 26-30 degC during our stay. So the room was very hot. There is no fan, we have to open the window throughout the day to get some fresh air. However at night there were so much noises across the street, people were shouting, traffic, noises from the cars buzzing around really disturbed my quality of sleep. Wifi in the room was also very weak and I had always problems accessing wifi from my laptop (sometimes i need to be online to check my work emails/meetings). The room was also a bit old, interior is kind of dusty and maintenance can be done a lot better to improve the quality of guest stay. I came to Turin to watch a concert and expecting a calm/relaxed holiday. Had i known the situation earlier I would not book this hotel and choose rather calm, a bit outside of the city that allow us to rest after long day exploring in Turin. One thing that was good is the reception worker is very polite and tried their best to help us with information.

Great little hotel. I picked this place because of the reviews and was not disappointed. The staff are kind and thoughtful, and I appreciated all of my interactions. It's a simple little hotel in a good location for wandering the city. San Salvario (the neighborhood) is better for the evenings, with not much to write home about in the day time, but there are dozens of restaurants within blocks. It's about 15 mins to Piazza Castello (sort of tourist center of the city), and the walk is largely pleasant. The room (I had a room with private bath and a queen bed) was comfortable and a nice size. I did not see the dorm so cannot comment on that. I gave it 5 stars based on price-range, so note that this is not a ”5 star hotel”, it's a great budget option.

I wish there were a bathtub because the bathroom was more than spacious. The shower was cheap. Otherwise, I loved the room with a high ceiling of 4330mm. This hotel only has city views facing the North and the South, but it is enjoyable and much better than NH's closed courtyard view. I loved the generous welcome drink at the bar. The receptionists were very nice and friendly and tried to fulfill my request as much as possible. And the building is beautiful, and the room is designed so well that it is functional. Next time I have anything in Lingotto, I will choose this hotel. The only downside is the hotel is a bit far from the metro station or bus stop, especially when you are with luggage.

A good place to stay and rest and explore the city. Restaurant and shop in the neighbourhood and proximity to the highway these are advantages. It's not that far away from the city center. I recommended it for business and private trip.

This stay at this hotel was very enjoyable. Rooms are of a good size and don't feel cramped in them, thwy are clean and organised. The bathroom is also of a good size with all amenities avaialble with good toiletries at hand. The beds are also of a good size and comfortable mattresses help you to a good night sleep. All in all it is a very good hotel worth the money.

Come scrivono sul loro sito, stanno riammodernando l'hotel quindi vi sono i lavori in corso. Quello che non scrivono è che, nonostante ciò, fanno soggiornare comunque nelle due mansarde e che una delle due ”confina” con i ponteggi. Risultato: alle 14 del venerdì invece della pennichella abbiamo assistito in diretta ai lavori. Essendo pensionati, avremmo anche potuto dare suggerimenti....ma quando abbiamo aperto il piccolo finestrino abbiamo scoperto una bella cacca allargata di piccioni proprio sul davanzale. Ciò detto, la mansarda è anche romantica...ma il bagno è un francobollo, con il bidet incastrato tra la doccia e il water. Rotta per rotta, consigliamo l'eliminazione del bidet, così da dare più spazio a chi si siede sul water e utilizzare poi direttamente la doccia. Last but not least, il letto è posizionato sotto il muro spiovente della mansarda e se dovete alzarvi di notte consigliamo di dormire con un elmetto da minatore con luce incorporata. Il nostro era un soggiorno regalato, di quelli Smart box tipo Fuga di mezzanotte con colazione esclusa. Non sappiamo se questa soluzione di soggiorno sia il motivo di tanta scomodità. Forse bastava rifiutare il tutto al check in.....ma quando il giorno del check out abbiamo segnalato i disagi, la gentile signorina, pur scusandosi sentitamente, non ha ritenuto di ”scontarci” le due colazioni consumate ma ci ha promesso che avrebbe segnalato a chi di dovere tutti le scomodità elencate. E abbiamo detto tutto. Buona estate