LuiChristine
May 11, 2025
Here's a short review:
"Our stay at Hotel Onsen Yuen Shinjuku was a mixed bag. On the downside, the room was compact with limited luggage space and not enough clothing racks. The fridge in our room (704) didn't cool well, and amenities like facial wash and makeup remover were only available in the public onsen area. Towels were limited to onsen use only. The blinds were a bit tricky to navigate, and the pillows lacked support. We also weren't informed about complimentary night snacks during check-in.
On the plus side, the onsen pool view was stunning and super relaxing after a long day of walking. Enjoying ice cream while taking in Tokyo's skyline was a lovely touch. The staff were helpful, bringing our luggage to the room even when we arrived late. Overall, despite some drawbacks, we had a wonderful stay and appreciated the unique onsen experience 🙏"