Casa Ellul - Small Luxury Hotels of the World

Totally beyond my expectation!! From the smiley face welcoming us when we first walked in to the home made turndown macarons to the breakfast (the chef even peeled the tomato skin!); everything impressed me. We stayed two nights in the Casa and it is my first time staying in the Valetta. The hotel focuses on service details!! Superb location - 10 to 15 mins walk to the bus terminal/ upper and lower Barrakka garden/ the ferry pier with easy access to bars, restaurants, and shops. The building itself is historical and we love the design of the room. The big in-room safe provides extra secure. But what I love the most is the team. Everyone at the reception and during breakfast service has been super amazing. Special thanks to Peter who performed the room orientation upon check-in, Matthew who assisted me with luggage and escorted me to the uber pick up point upon departure, the pretty lady Sladjana with a big smile and endless jokes that made my day, and Renniel who helped fix the issue of the basin stopper. Highly recommend Casa Ellul to everyone. Dont miss the wonderful breakfast in the morning!

Very mixed reviews. Pro: it is in the very best location, in the center of historic old Valletta on a pedestrian street. Rooms are spacious, breakfast is made to order from a very nice menu. Reception answered all our sightseeing questions. Con: the atmosphere of the hotel and staff is uncomfortable and weird . The overall impression is trying to be elegant but instead being grim, dark, and definitely not like the cheerful, friendly feeling of the rest of the city. Rooms are large but cold, and not appealing and the shower is part of the bathroom, with no curtain or door so half the bathroom is wet and dangerously slippery. The staff is either rude ( when I asked if we could change rooms because our room faced onto a dark courtyard and we literally could not see the sky or even much light, I was told that maybe we should try the Melia hotel instead!), unfriendly ( when we paid extra to have someone at the hotel meet us at the airport to take us to the hotel, the person who met us was late and never said anything to us, not even "welcome to Malta"), or overly obsequious/servile and almost scared. No one seemed comfortable or genuinely friendly. Location, cleanliness and food are excellent, staff and general atmosphere is weird if not depressing.

Peacefulness in the city centre, small hotel with a contemporary design, staff are very friendly and the breakfast is delicious.

Everything was amazing, great hotel in the city centre, the breakfast was delicous and the room was always clean and tidy. We shall be back.

We took the advise of Small Luxury Hotels Of The World as a 60th Birthday treat- On arrival, Sladjana a cheery delightful lady showed us to Suite 1 and instantly told us a new mattress had arrived in this room. We looked around and realised there was nothing luxurious at all. The bed was firm but any movement the frame work holding the bed up squeaked, pillows and bedding extremely cheap and tired. The bathroom spacious as on their website but resembles nothing like reality pictures as shown below. There was no soap for the shower only standard shampoo/conditioner and shower head rusty as was the electric radiator that didn’t work, towels threadbare in fact dreadful.Mini Bar- beers three months out of date along with muesli bar. We showed politely our unhappiness and was offered another room sadly it was a top floor, three storey suite not good for my 75 yr old husband. For compensation a meal was offered in the restaurant a concept that clearly doesn’t work and extortionately priced with a chef that clearly rules the roost his way only with no vegetables on offer except piped purées! Our breakfast delightful and served by Fiona and our housemaid Viola hilariously funny.We cut our stay short with staff left to deal with our unhappy stay although Matthew the owner never said a word. We left paying €2000 cash for 6 night.

Casa Ellul is one of the nicest hotels I've stayed at. The location is perfect, right in the heart of Valletta and walking distance to all the sites, shops, and restaurants. Our room was lovely, breakfast was delicious, and the staff were so kind, helpful, and welcoming. We really loved our stay there, adored the staff, and would go back in a heartbeat!! If you are looking for a place to stay in Malta, Casa Ellul in Valetta should be your number one choice!! You will love it!!

The hotel was absolutely lovely and the staff were outstanding. Bouquets all round ! Many thanks for making our stay so memorable. The staff were friendly helpful and couldn't have done more to make us feel welcome. Breakfast was amazing and the service was prompt and professional. Well done everyone