Fairmont Hotel Vancouver Reviews

This is a long-established hotel. I stayed there a few years ago, and it boasted a classic European décor. This time, it's been renovated to a minimalist European style, making it quite cozy and inviting. Overall, the service and cleanliness were satisfactory. The location is also excellent, right in the heart of downtown Vancouver, conveniently located for shopping, public transportation, and fine dining. However, the main issue is that many of the service details don't quite match the hotel's brand and positioning. There's a ceiling light in the living room, which should be the main light source, but I couldn't find the switch. Even after I called the waiter in to ask, he still didn't know where it was. The bathroom was very basic, similar to the standard of a Four Seasons hotel in China. The power outlet next to the bed wasn't working, and a tangled mess of wires lay exposed on the floor between the bed and the nightstand. The most perplexing aspect was the Wi-Fi throughout the hotel. The speed was extremely slow and unreliable, frequently disconnecting. At its best, it was only around 100kbps, among the slowest in international hotels. The waiter was aware of this and offered no solutions. Fairmont, a prestigious and established luxury hotel in North America, was a disappointment during my stay. The overall impression was that it was declining.