Hotels Near The BMW Store in Vancouver

Great hotel. We were upgraded to a suite without asking! Everyone was very helpful, and breakfast! Great location. They arranged a taxi for us to go to BC FERRY. Told us approximately how long it would take. Even told us a few restaurants we were interested in. We would stay there again.

The WYCA is located pretty well central and easy to get anywhere in Vancouver. Room was clean and basic but had all you need. Bed was excellent. Wifi worked well and shower was very good. We also had a balcony. There was no kettle in the unit but free tea and brewed coffee was available in the morning. Overall it is a good value place to base yourself when staying in Vancouver

The location was perfect, and the room was quite spacious for the two of us, my teenager son and i, as we were in town for university campus visits. The beds were very comfortable, and the Starbucks in the lobby, and the mosaic restaurant served good food (for lunch). Parking was right down in the basement, and was very convenient. We parked the car there and walked around Robson avenue for shopping. Checkout was also very speedy and done online, without the need to line up.

(My name is anonymized to protect my identity for this review) This review was delayed due to an ongoing police investigation about our stay here in the Versante Hotel. My wife and I booked our stay at the Versante hotel, originally from Monday, August 29th until Saturday, August 3rd. We booked the penthouse suite on the 14th floor and loved it so much that we cancelled our reservations at the Fairmont hotel, just so we can extend our stay before we go to the airport for our family trip on the 6th. What we thought was going to be one of the most relaxing stays through our hotel experience quickly turned into a nightmare at the Versante hotel. It was a betrayal of trust from the Versante hotel staff and what Versante portrayed their company’s values to be. I would like to mention there were a few notable staff members that were exceptional and compassionate, and it’s a shame that this experience would reflect poorly on the hard working individuals who really tried to make our stay memorable. What had occurred in your hotel with the staff members that you hired to take care of your guests was unbelievably heartbreaking and I do not wish for anyone to go through what my wife and I had to witness.  On Tuesday, August 30th we booked for a hot stone massage at Spa Versante and confirmed our booking for a shuttle the next day at 3:45PM. Manager Yasin was the one who had confirmed our shuttle booking for the spa the next day at 3:45PM. On Wednesday, August 31st at 315PM we received a call from our hotel room (1404) from Nini, the front desk receptionist. Nini asked to confirm if we had booked a shuttle for 330PM. We then told her it was confirmed for 345PM. She said OK and we hung up. At 345PM my wife went downstairs to meet the shuttle that we had booked the day before for my wife’s spa appointment. There was no shuttle. My wife asked the Valet who was there and he asked her for her name and said it was not ticketed. He then took my wife to the receptionist who was working at the front, named Nini, and asked about the shuttle booking. My wife informed her about her appointment at the spa and shuttle booking, which should have made it obvious to Nini that the booking was for the Versante Spa further away. Nini then told her there was no shuttle that goes to the spa and it only goes to YVR. Ultimately, Nini said my wife wasn’t booked for a shuttle. When my wife told her we had received a phone call from her (at 315PM) to confirm our shuttle, Nini had denied making any calls to our room. Nini then told my wife there wasn’t a shuttle coming and pointed at the door and told her to walk. Nini did not provide any help or resolution, she had dismissed my wife’s needs as a guest and failed to provide her with adequate information for her confirmed bookings at Versante Spa. It was only two girls working, Nini and Monica at front desk. Upon speaking in person with Nini, my wife recognized her voice on the phone. She had denied ever calling my room to confir

The transportation is convenient, and the staff's service is also very good, but the equipment is old and the sound insulation of the entire room is very poor. As long as there is water in any room, the rumbling sound of the water can easily wake people up; the heating and cooling equipment is also poor. OK, the equipment is running on the floor of the room and the sound is very loud. It is OK if you live there. The Mexican restaurant attached to the first floor of the hotel has great food!

Awesome B&B! The boss is super nice. We couldn't find a place to store our luggage two days before check-in, and the boss immediately agreed to store it for us. It really helped us a lot~ The room is very new, very clean and warm. The living room is fully equipped with chocolates and drinks. There are also maps and cute guestbooks that we tourists can use~~ The location is also very convenient. There is a bus stop at the main entrance. There are various supermarkets within walking distance. It is less than ten minutes drive from the airport and outlets. 👍 Overall, it is highly recommended~ Come again next time!

My husband and I stayed one night at the Burnaby location in order to attend a dinner function nearby. We checked into our room and the heater was already on and set at 68 and seemed to be working OK. Shortly after we arrived in the room, a maintenance person knocked on the door to see how the heater was working. That should have clued us in as to what would happen next. A bit later, the unit started to spit out cooler air. I might add that the unit never cycled off and on as it should. I turned the unit up to around 72 to see if that would make a difference but no it did not. We contacted the front desk and within 5 minutes, maintenance came to check. We were told that the heater had to remain at 68, no higher or it wouldn’t work. I have never heard of such a thing. High temperature in Vancouver was mid 40's dipping into the 30's at night. By this time, it was 5:30 and we had to head out the door for the dinner event at 6PM. I wish we would have demanded a different room, because when we returned it was definitely cooler in the room. We were both tired and needed to leave the hotel early in the morning so we decided to “gut it out”. I looked for additional blankets and there were none. I wound up sleeping a total of 2 hours in my coat. This was not a comfortable experience.  I am generously giving this property 2 stars as the room itself was clean and the bedding was comfortable. The front desk clerk kindly gave us a 50% discount for our discomfort which was the best she could do, but when I contacted their HQ was offered a 50% discount off a future stay. Don't think I will take them up on that offer, but thanks anyway.

We had reminded the front desk that we need to refresh the room we came back from downtown found that our room was not made so had to go out again and insisted our room had to be cleaned irregardless as we woke up later than usual time to put the cleaning label outside the door. Finally , the cleaning is done. This is basic need, glad it was finally done when we came back from dinner. Room is nice and spacious. Facilities is good and the microwave oven in the room was brilliant. Coffee maker was just too small. Coffeemaker for two cups would have been better.

The facility is a little old. The bedside light burnt out when i was reading and the plug of the electric kettle wasn't working. Other than these small things, all was good. Shuttle service is recommendable and there are interesting restaurants within walking distance from the hotel. Tried a Chinese noodle place called ban but xian. The food was so tasty.

I had a pretty uncomfortable experience at this hotel. There is a lot of vaping going on that comes intot he room through the ventilation system. My ears were popping repeatedly in the one night I stayed there. I was having trouble breathing at times as well. There was also a really unpleasant odor at times due to the vaping that made me want to throw up. The air quality due to the problem felt very unhealthy at times. They also did not have an airport shuttle service, which was advertised on the booking page and the reason I chose the hotel. When I talked to the manager one the phone about it, he said he would pay me fr one way to or from the airport, but after I arrived, they tried to get out of paying for it. I had to fight to get what was promised to me. If hotels are going to claim to be non-smoking, they have an obligation to provide non-smoking accommodations to their guests. Most hotels say they are non-smoking these days, but I am experiencing more smoking than I have in my twenty years of travel due to this vaping problem that the hotels are not addressing. They claim to take smoking seriously but have absolutely no enforcement measures in place when a complaint is made. If guests are risking their health and comfort to stay there, any amenity or positive aspect is just not worth it. If you are experiencing pressure on your chest, ears popping, musty or weird smells or general air quality issues, it’s likely that someone, or many people, is vaping in a nearby room.