740 Burdett Ave, Victoria, British Columbia, V8W 1B2, CanadaView Hotel Details
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Guest Reviews of Chateau Victoria Hotel & Suites
9.0/10
Great
129 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.7
Service9.2
Cleanliness9.1
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All reviews(129)
Positive reviews(29)
Reviews with photos/video(5)
Great location(14)
Great service(11)
Awesome stay(9)
Awesome rooms(9)
Convenient location(5)
Great swimming pool(4)
Guest User
Traditional king Room
Stayed in May 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jun 30, 2025
I was in Victoria for a conference at the Conference Center, and Chateau Victoria's location couldn't have been better! Perfect walking distance with great stops for coffee, lunch, or dinner along the way. The Chateau staff was incredibly friendly and helpful with all questions I had and you HAVE to visit the restaurant, Vista 18. There isn't a bad seat in the house with windows overlooking the town in all directions. My server, Scott, gave a fantastic dinner choice (halibut) which ranks in one of the top 10 meals I've ever had! Excellent wine and cocktail choices as well as desserts - as tasty as they are visually delightful. My room had everything I needed including a Nespresso and a small fridge. I WILL BE BACK! 5 stars.
Guest User
Traditional king Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 16, 2025
Great hotel. Privately owned in fab location. Service was great. Staff were friendly and pool and hot tub were great.
Guest User
Traditional Room
Stayed in Jul 2025
Family
6 review
8.5/10
Very Good
Posted on Aug 19, 2025
Very nice hotel just a couple of minutes from main harbour . Good restaurants and shopping near by.
Guest User
One-bedroom Suite
Stayed in Jul 2025
Family
4 review
9.5/10
Amazing
Posted on Aug 17, 2025
Great location with reasonable price!Downside of the hotel, is that parking fee not included have to pay extra $21 per night !
jo_
One-bedroom Suite
Stayed in Jul 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Aug 23, 2025
Great location, just around the corner of bus stops that brings you to basically anywhere in Victoria. Staffs are very friendly and helpful. We had to leave our bags with them before and after checking in/out, the hotel has a designated storage room to keep our belongings securely. Room is spacious with a mini bar and basic kitchen appliances (they have a microwave in the room!). Our room had a balcony with fascinating views. TV in both the living room area and inside the bedroom. Whole-body mirrored wardrobes are very useful too. The rooftop lounge allows you stunning views of the city of Victoria.
Guest User
One-bedroom Suite
Stayed in Apr 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on May 21, 2025
The staff is very friendly and helpful. Location is excellent. Most major attraction is within walking distance.
Guest User
One-bedroom Suite
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 8, 2025
It was really one of the most beautiful trips that I have ever had
Guest User
One-bedroom Suite
Stayed in Jan 2025
Family
23 review
9.5/10
Amazing
Posted on Feb 17, 2025
Great location. Nice room. Front desk staff excellent and courteous
Guest User
Traditional king Room
Stayed in Jan 2025
Family
6 review
10/10
Outstanding
Posted on Feb 21, 2025
great place to stay, will go back again pretty soon.
Guest User
Traditional king Room
Stayed in Jun 2025
Travelling with friends
1 review
9.5/10
Amazing
Posted on Jul 16, 2025
The staffs were so nice!!
H. Wong
One-bedroom Suite
Stayed in Apr 2024
Family
12 review
8.5/10
Very Good
Posted on May 6, 2024
The check in service was excellent. We were given a room 1.5 hr before the official check in time of 4pm. The front desk and concierge services were helpful, prompt and efficient. The only disappointment during our stay was the lack of information on room cleaning which we later discovered would not be offered unless requested.
Guest User
Traditional Room
Stayed in Feb 2024
Travelling with friends
23 review
9.0/10
Great
Posted on Apr 14, 2024
The location is a bit far because we need to walk on a slope every time when we have to reach the hotel. Overall, the service is good, the room is very clean and bright, and the pool is okay.
Adam Wong CL
Traditional Room
Stayed in Aug 2025
Couple
2 review
8.0/10
Very Good
Posted on Nov 12, 2025
Good service
Sheila R.
Traditional Room
Stayed in Apr 2023
Solo traveller
1 review
10/10
Outstanding
Posted on May 17, 2023
Excellent stay !
I enjoyed everything!
From the front desk friendly service, parking , STUNNING GORGEOUS BREAKFAST VIEWS ,
Pool/ hot tub!
Room very clean , and quiet .
Will be back !