Citadines Danube Vienna - Europe

Citadines Danube Vienna - Europe Reviews

Citadines Danube Vienna - Europe

Dr.-Adolf-Schärf-Platz 7, Donaustadt, Vienna, 1220, AustriaView Hotel Details
Citadines Danube Vienna - Europe
Citadines Danube Vienna - EuropeCitadines Danube Vienna - EuropeCitadines Danube Vienna - Europe
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Citadines Danube Vienna - Europe Guest Reviews

4.6/5
Great
91 review
Verified reviews
Location4.4
Amenities4.7
Service4.4
Cleanliness4.7
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All reviews(91)
Positive reviews(37)
Reviews with photos/video(11)
Easy to get around(14)
Close to metro(11)
Awesome rooms(10)
Great service(10)
Convenient for shopping(10)
Awesome amenities(9)
Clean and tidy(7)
Negative reviews(1)
michelle
Studio
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Lovely place near the bus/metro stations. Too bad the Kagran station from town was closed when I was there but it takes a back turn from the next station so not too inconvenient. Great work by the reception offering us options for on the early check in. As we arrive super early and needed to keep our bags
Response from Property: Dear Michelle,Thank you for your feedback which will be shared with the team at Citadines Danube Vienna. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
Guest User
Studio&Classic Room Connected
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Front desk is very helpful to take care of my family. The hotel location is perfect and it is just next to Karan station in U1 line. You can take the train to Donau and ST. Stephen church etc.
Response from Property: Dear Guest,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Arnold K. Residence Manager
shen9918
Executive Studio
Stayed in Jul 2024
Solo travellers
13 review
4.8/5
Amazing
Posted on Jul 19, 2024
Nice rooms at a convenient location. Front desk staffs were very welcoming and helpful.
Response from Property: Dear shen9918,Thank you for your feedback which will be shared with the team at Citadines Danube Vienna. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
Guest User
One-Bedroom Apartment
Stayed in May 2024
Family
4 review
4.5/5
Great
Posted on May 14, 2024
Waiting for the related system to program the room key for over hours, finally the room door was opened by hotel staff instead. Keys were ready by the evening. I think it was an individual case. Facilities are good and kitchen is well equipped, Room is spacious for three persons. Location is just 3 minutes walk from underground. Supermarket is just located at the ground level.
Eileen
Studio
Stayed in Mar 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Best in Vienna , beautiful hotel with Kitchenette and close to the VIC
Response from Property: Dear Guest,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards, Arnold K. Residence Manager
IsmailRahman
One-Bedroom Apartment
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Good location,near amenities and friendly staff
Response from Property: Dear Ismail,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Arnold K. Residence Manager
Guest User
Studio
Stayed in Dec 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Very good, clean room, good front desk service, great 24-hour coffee and tea, the bar upstairs is also beautiful and warm, worth staying, recommended, hahahahahahahahahahaha
Original TextTranslated by Google
Response from Property: Deare Guest,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Arnold K. Residence Manager
Guest User
Studio
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The Chinese lady at the front desk is very considerate and the service staff are also very polite. The environment is clean. There is a supermarket downstairs and a Chinese restaurant. It is close to the subway and the tram.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback which will be shared with the team at Citadines Danube Vienna. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
Rachelyaozoubianquanshijie
Studio
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The hotel is very, very good! Very clean and the environment and facilities are great! The location is also excellent! There are Chinese staff who speak Chinese at the front desk, and they are all very friendly! Especially enthusiastic! The hotel facilities are very complete! Will choose to stay again!!!
Original TextTranslated by Google
Response from Property: Dear Rachelyaozoubianquanshijie,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards, Arnold K. Residence Manager
Dona&DoDo
Classic Room
Stayed in Sep 2024
Travel with friends
28 review
4.2/5
Very Good
Posted on Oct 8, 2024
There is coffee to drink every morning, and the hotel does not provide daily cleaning services. I originally hoped to provide daily cleaning before checking in, but the hotel told me that if it was cleaned every day, it would cost extra. The location is very convenient. There are also shops downstairs in front of the train station. If you are hungry, you can go to the dining car in front of the train station. They are open until midnight and in the morning. When you want to go out, there is a water dispenser and coffee in front of the counter. You can fill it up before going out and save a lot of money. Everything is wonderful. The only downside is that it's a bit dirty. (There is no way to clean it every day) The smell of sewerage in the toilet is very strong
Original TextTranslated by Google
Response from Property: Dear Guest,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Arnold K. Residence Manager
Guest User
Studio
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Clean, brand new, comfortable, excellent service, subway, right in front of the station, and the store downstairs, convenient for shopping and cooking in the room. Everything is wonderful, highly recommended! Highly recommend to family and friends!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback which will be shared with the team at Citadines Danube Vienna. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
Guest User
Classic Room
Stayed in Dec 2024
Business travellers
12 review
4.0/5
Very Good
Posted on Dec 12, 2024
The environment is OK. Check-in is only available after 3pm. After checking in, another couple suddenly opened my door. I was shocked because the front desk recorded the wrong room card. The surrounding shopping malls and subways are very convenient.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards, Arnold K. Residence Manager
Shuijinshuijin
Executive Studio
Stayed in May 2024
Solo travellers
46 review
4.5/5
Great
Posted on May 19, 2024
The hotel is just opposite the U1 subway station, a two-minute walk away, which is very convenient. The room is large and beautiful. My room has an unbeatable sunset view. The tableware, oven and induction cooker are all available, which is especially suitable for self-catering. There is a supermarket opposite, so it is convenient to buy ingredients. The hotel also has a buffet breakfast with rich varieties. The disadvantage is that it is far from the city of Vienna and is already in the suburbs. The bathroom has a smell from the sewer pipe, which is not very pleasant.
Original TextTranslated by Google
Laozhu926
One-Bedroom Apartment
Stayed in Apr 2024
Family
15 review
5.0/5
Outstanding
Posted on May 5, 2024
Highly recommended. Just take the escalator as shown in the picture. Next to it is the Vienna International School. There are buses, subway U1, Chinese noddle king, and Chinese supermarket nearby. The local supermarket downstairs is very convenient. You can go directly or transfer to any tourist attraction in the city via U1. The sofa in the room can be converted into a double bed, the room kitchen has laundry facilities, and there is free coffee in the lobby. Our family of four had a very pleasant stay and we will definitely stay here again next time!
Original TextTranslated by Google
Response from Property: Dear Laozhu926,Thank you for your feedback which will be shared with the team at Citadines Danube Vienna. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
Guest User
Studio
Stayed in Oct 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The studio I booked is really big, with new facilities. The actual area is at least 25 square meters, which is more than enough for two people. The location is not far from the city center, 15 minutes by subway, and the subway station is just opposite the hotel, which is very convenient. There is also a supermarket downstairs, which is very convenient to buy some fruit bread and yogurt for breakfast
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards, Arnold K. Residence Manager