LOHAS Boutique Hotel

LOHAS Boutique Hotel Reviews

LOHAS Boutique Hotel

No.1 East Vitality Island, Xiangcheng District, Suzhou, Jiangsu, ChinaView Hotel Details
LOHAS Boutique Hotel
LOHAS Boutique HotelLOHAS Boutique HotelLOHAS Boutique Hotel
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Guest Reviews of LOHAS Boutique Hotel

9.6/10
Excellent
1065 review
Verified reviews
Location9.7
Amenities9.6
Service9.5
Cleanliness9.7
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All reviews(1065)
Positive reviews(1044)
Reviews with photos/video(253)
Classy environment(204)
Large rooms(74)
Quiet & comfortable(74)
Friendly front desk staff(62)
Tasty food(42)
Perfect for business trips(31)
Tasty restaurant(11)
Secluded lake view(7)
Negative reviews(21)
Lyn Linder
Boutique Room (Double Bed)
Stayed in Jun 2024
Family
3 review
6.0/10
Posted on Jul 10, 2024
Great location and fabulous view from the balcony. While the bathtub is not well cleaned and there are some dried yellow stains which seems from fruits. Even found a blood spot on one pillow which is really disgusting. Not sure if they really change everything before we check in. Or if they clean everything good enough. The bed lamp is really nice but dusty. Really need to improve the cleaning process.
Response from Property: Dear Mr.Gustav, Thank you for your comments, and we do apologize to you and your family for these inconvenience we caused to you for our imperfect service. We will take care of these problem and promise these won’t be happen again. Once again,we are really sorry for these terrible problem, it would be appreciated if you could forgive me, We warmly welcome you and your family can stay our hotel next time. Sincerely, LOHAS Hotel
Tingerush
Boutique Room (Double Bed)
Stayed in Apr 2024
Solo travellers
7 review
8.0/10
Very Good
Posted on May 22, 2024
Room and environment was nice. Front desk staff lack of passion. But rooms cleanliness lacks abit. There are few strands of unknown hairs on floor. And there’s a old tea bottle of previous occupant
Response from Property: 尊敬的賓客:您好! 感謝您百忙之中對我們酒店的點評, 很抱歉給您帶來了不愉快的入住體驗,同時酒店會加強內部員工培訓,增強服務意識,感謝點評.祝您生活愉快。
Guest User
Boutique Room (Double Bed)
Stayed in Mar 2024
Solo travellers
2 review
8.5/10
Very Good
Posted on Apr 7, 2024
The hotel room is comfortable , clean and tidy
Response from Property: 尊敬的賓客: 您好!感謝您選擇下榻蘇州華嶼東方酒店,您的認可給予我們最大的動力,祝您旅途愉快。期待與您再見!
Apple Sweety
Hollywood Terrace Double Bed Room
Stayed in Jul 2023
Family
6 review
10.0/10
Outstanding
Posted on Aug 9, 2023
One of the best hotels in Suzhou. We asked the staff if we could check in early and they allowed us to do so. The staff members are very nice and they are helpful as well. The rooms are clean and smells good. They also provided us with welcome drinks and fruits.
Response from Property: Dear Guest I am delighted that you had a wonderful stay at LOHAS Boutique Hotel by Kinghiwa and was especially impressed with the exceptional service from the team.Our team is honored to receive your glowing compliments.We look forward to have the opportunity to delight you again.Sincerely with best regards 
Guest User
Boutique Room (Double Bed)
Stayed in Apr 2025
Family
5 review
10.0/10
Outstanding
Posted on May 25, 2025
We booked a regular king-size bed room. The front desk saw that we were with our children and took the initiative to upgrade it to a terrace parent-child 2.7-meter super king-size bed room for free. Very considerate! The staff were all warm and polite! There was also a selection of sleeping aromatherapy at the front desk. The stay experience was great!
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Response from Property: Seeing you and your family having a good time, our staff are also happy! Providing a small surprise upgrade for families with children is what we are most happy to do~ I hope your baby will sleep well in the night of the terrace bed room with aromatherapy? Looking forward to seeing you next time! !
Guest User
Hollywood Terrace Double Bed Room
Stayed in Apr 2025
Business travellers
14 review
10.0/10
Outstanding
Posted on May 13, 2025
The room is big, the facilities are good, the room is relatively quiet, and there is a small balcony where you can enjoy the breeze at night. However, the big bed is two beds put together, which is not very comfortable. The breakfast is also good, and the noodles are delicious.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay in our hotel and sharing your valuable experience! We are glad to know that you like the room space, facilities, soundproofing and small balcony. It is our great honor to add a touch of comfort to your journey. We apologize for the problem of bunk beds you mentioned. Your feedback is very important to us. We will immediately check the room bed configuration to optimize the guests' sleeping experience. At the same time, the team is also very encouraged that the breakfast can bring you delicious enjoyment (especially our handmade pasta!), and we will continue to maintain the quality of the food. Your suggestions are the driving force for our progress, and we look forward to providing you with a more perfect stay experience next time. If you have any other needs, please feel free to contact us! I wish you a pleasant journey!
Guest User
Boutique Room (2 beds)
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 11, 2025
A hotel with a nice environment. I chose Huoli Island for the first time after coming to Suzhou so many times. I was surprised to find it good. There is a small bar just outside the hotel, which is very chill. I booked two rooms, one of which provided a tea break, and the other did not. I don't know why, I hope the hotel will pay attention.
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Response from Property: Dear guest: Thank you for choosing to stay at our Jinhaihua.lohas Huayu Oriental Hotel and sharing your valuable feedback! We are glad to know that you like the environment around Vitality Island. We apologize for the difference in room tea breaks you mentioned. Usually, tea breaks will be different according to room types or booking times, but our service standards should remain the same. We have checked the reason as soon as possible. It may be due to service omissions on that day. We will strengthen internal training to ensure that such details are not missed. Your opinions are very important to us. If you come next time, please inform us of your needs in advance, and we will make proper arrangements for you in advance. We look forward to providing you with a more perfect stay experience again!
Hailizi0608
Boutique Room (Double Bed)
Stayed in Apr 2025
Business travellers
9 review
10.0/10
Outstanding
Posted on May 7, 2025
I came to Suzhou on a business trip. The hotel facilities are very complete, the service staff are very professional, the front desk check-in is very fast and professional, any questions can be quickly solved by calling, the room auntie is also very meticulous in cleaning, the hotel breakfast is also very rich, both buffet and single-serve are available, the environment is also great, on an artificial island, the surroundings are very quiet, and you won't be disturbed when you sleep at night. I will choose this hotel next time [Rose]
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay in our hotel and sharing such a thoughtful review! 🌹 We are very pleased to know that you are satisfied with the efficient service of the front desk, the meticulous cleaning of the room and the quality of the breakfast. The quiet environment by the river is designed to allow guests to get away from the hustle and bustle and have a high-quality sleep experience. We are glad that you can feel this care. Your recognition is the greatest encouragement to the team. We have conveyed your praise to colleagues in various departments. Everyone is very happy to add good memories to your journey. We look forward to offering you a "home away from home" experience again on your next trip to Suzhou. I wish you a happy life and best wishes for business!
Anonymous User
Boutique Room (2 beds)
Stayed in Apr 2025
Travel with friends
5 review
9.2/10
Great
Posted on May 4, 2025
Hygiene: Very clean. The goodnight dessert was served in a thermos cup, and it was hot when I got it. Environment: On Vitality Island, the environment is beautiful. Service: The front desk may be busy during the May Day holiday, and you need to ask for parking fees, breakfast locations, etc., which is completely different from the hotel services I have stayed in before. The hotel buffet breakfast is average, with few varieties.
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Response from Property: 感謝您選擇華嶼東方酒店並分享入住體驗!您的反饋對我們至關重要!很高興您認可我們的清潔標準!保温杯熱甜品是團隊為提升入住體驗的暖心設計,能為您帶來温暖我們倍感榮幸,未來會繼續保持這一細節。 活力島的湖景與自然氛圍是我們的一大特色,感謝您對環境優美的肯定,期待您再次感受四季不同的景觀魅力。 五一期間客流量較大,前台響應速度未達您的預期,我們深表歉意。您提到的停車場指引、早餐諮詢等問題,我們已內部強化員工培訓,確保訊息主動告知,同時將增設標識牌提升自助指引。 再次感謝您的真誠建議,我們將持續優化服務品質。祝您旅途愉快,期待您的下次入住!
C00LMm
Boutique Room (2 beds)
Stayed in Mar 2025
Family
11 review
10.0/10
Outstanding
Posted on Apr 21, 2025
The room is large enough, the environment is good, the distance is convenient, drinks and coffee are all available, the Tremella soup is delicious and sweet, the balcony is also very comfortable to blow the breeze, I will stay here next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Huayu Oriental as your family's Suzhou trip! It is our greatest comfort to know that you and your children like our parent-child space and special Tremella soup. We always adhere to the "Oriental hospitality" and prepare enough drinks and midnight snacks for each family member, hoping that the children can run freely and the parents can rest at ease.
Guest User
Boutique Room (2 beds)
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Bring your children to Suzhou to play. The first strategy is not to be too far from the scenic area, nor to be in the scenic area. If you need a quieter place, you can find his home. As a result, the service is so good. Let me mention that I left my things at the hotel. The front desk called me and said that they would mail them to me for free. It was really heartwarming! When I checked in, I also upgraded the room type for free! Environment, first of all, there are welcome fruits, hot drinks, full of details, and some snacks! The staff are very enthusiastic! Let's talk about breakfast. It was originally a single order, but the child said he wanted to eat a buffet, so he ordered tangerine peel bean paste, which was really delicious! Thumbs up! I didn't take pictures of the environment and details in the hotel! The environment in the hotel is the same as the photo, and the room is relatively large! It's really quiet and comfortable to stand on the balcony and look at the scenery outside early!
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Response from Property: Thank you for choosing to stay at Huayu Oriental Hotel and sharing such a thoughtful review! It is our great honor to bring comfort and surprise to you and your children's trip to Suzhou. Our entire team is encouraged to know that you are satisfied with the room upgrade, breakfast service and detailed arrangements. The tangerine peel red bean paste you mentioned is our signature drink, and the children's love for the buffet is a recognition of us~ Your lost items have been properly sent out, and I hope they can return to you safely. When you are away from home, you should take care of each other! I wish you and your family a happy life, and a warm journey!
Guest User
Boutique Room (Double Bed)
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 10, 2025
I drove there, parking was convenient, the environment was good, the floor was not high, the room was large and new, there were not many varieties of breakfast, but there were noodles, and I could add my own ingredients, which was not bad. I will choose this place again next time I travel.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Huayu Oriental Hotel and sharing your valuable stay experience. We are very happy to know that you are satisfied with the parking convenience, room environment and space. We are always committed to providing guests with a comfortable and clean accommodation experience. Regarding breakfast, we will seriously consider your feedback. While maintaining the current special dishes such as noodles, we will further enrich the variety of choices and look forward to bringing you a better dining experience. Your recognition is very important to us. We sincerely look forward to your visit again and wish you a pleasant journey!
Tutujingchang
Hollywood Terrace Double Bed Room
Stayed in Mar 2025
Family
7 review
9.0/10
Great
Posted on Apr 13, 2025
The balcony door was half broken and the other half was good, so I just used it. When I entered the room, I found that there was no tent, which is very important for children. I mentioned it to the hotel. At first, the staff said that there was no tent. After communication, they said that the wind was too strong and the tents on the balcony were taken away. They helped to set up the tent in the room. There were all kinds of snacks in the room, and there were even instant noodles. It was so thoughtful. The equestrian experience was 100 points. The service there was so good. The children were very happy. It was awesome. Although there were not many things for breakfast, the quality was very high. The coffee had latte art, and the drinks were Yakult and Yuexianhuo. The noodles tasted very good.
Original TextTranslated by Google
Response from Property: 感謝您選擇入住我們華嶼東方酒店並分享如此詳細的入住體驗! 關於陽台門的問題,我們深表歉意,已聯繫工程部優先檢修,確保後續客人的使用體驗。對於帳篷的疏忽,非常抱歉給您帶來了不便,感謝您的耐心溝通和理解,我們今後會加強房態檢查及訊息同步,避免類似情況發生。 很高興您喜歡房間的零食配置和早餐品質!我們一直希望用細節帶給客人驚喜,比如現拉花咖啡和優質乳品,能得到認可真是莫大的鼓勵。更開心的是小朋友享受馬術體驗!親子時光的快樂是我們最珍視的服務初衷。 您的反饋對我們至關重要,我們會在設施維護和溝通流程上進一步優化。期待您下次光臨時,能體驗到更完美的假期!
Guest User
Boutique Room (Double Bed)
Stayed in Mar 2025
Family
4 review
10.0/10
Outstanding
Posted on Apr 6, 2025
There are welcome fruits and sweet soup. The room has been upgraded, and the view is very good. You can see the Vitality Island Park from the window. It is also very close to take a taxi to the Humble Administrator's Garden and Lion Grove. The breakfast is very delicate and thoughtful. I recommend steamed noodles and noodles.
Original TextTranslated by Google
Response from Property: Thank you for sharing your stay experience so carefully! We are very happy that you like the carefully prepared welcome fruit and sweet soup. It is our honor to add a touch of sweetness to your journey. At the same time, we are glad that you are satisfied with the upgraded room view. The view of Vitality Island Park can really add a touch of comfort to the journey~ I am even more happy to know that you enjoyed our breakfast, especially the steamed snacks and noodles! Your recommendation is also a good reference for other guests~ The transportation around the hotel is convenient, which can help you easily explore classic attractions such as Humble Administrator's Garden and Lion Grove. This is really a perfect journey match! Your recognition makes us feel very encouraged. The team will continue to pay attention to details and look forward to bringing you more surprises next time! I wish you a happy life and a beautiful journey~
Daisy-Jiang0502
Hollywood Terrace Double Bed Room
Stayed in Mar 2025
Family
13 review
10.0/10
Outstanding
Posted on Apr 6, 2025
The hotel is modern and the rooms are large. There is a sports park nearby, which is suitable for running and walking. The breakfast varieties are not that many, but they all taste good. Children's breakfast is free. Good reviews. The breakfast milk is Yuexianhuo and the yogurt is Yakult. I showed off three of them at once. You basically need to take a taxi to travel, but there is basically no traffic jam in this location. It is very convenient to drive to the business district to eat and buy things in 10 minutes. The weather in April is just right, not too cold or too hot, very suitable for visiting Suzhou
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay at Huayu Oriental Hotel and sharing such a detailed stay experience! We are glad to hear that you like the hotel's modern design, spacious rooms and the convenient environment of the surrounding sports park. It is our honor to bring you a pleasant time for morning jogging and walking. Regarding breakfast, we have always paid attention to the quality of ingredients and the balance of taste. Your recognition makes us feel very gratified. Yuexianhuo milk and Yakult yogurt are healthy choices specially prepared for guests, and children can enjoy free breakfast is our considerate service. Although the hotel needs to take a taxi to the business district, the smooth traffic and 10-minute quick arrival you mentioned are very practical references for subsequent guests! Suzhou is beautiful in April, and your satisfaction is our best seasonal gift. We look forward to serving you again in the golden autumn or winter, and bringing you a different charm of Suzhou!