Hotels Near Tank hall in Vienna

We decided to bokk a self-service apartment for our one week stay in Vienna (partly because of the price/location ratio), but we soon came to regret it. We arrived on a Saturday afternoon, well aware that the reception would be closed over the weekend, but we had not anticipated the problems we were going to experience. The hotel had promised to mail us final registration instructions three days before our arrival, but the mail did not arrive until after we had arrived, and because of the trouble in registration we did not find it until the next day! Consequently, we did not know how to open the front door to get in to the registration area, but fortunately another guest let us in. Then the nightmare began: We followed the instructions on the check-in computer, then we filled in the necessary information and managed to get as far as signing, only to receive the following message: ”Your room allotment can not be processed at this time. Please try again later.” This happened three times within the next hour. A friendly guest passing by helped us locarting the emergency service phone number, but after having tried that number three or four times without success (the call was aborted after a few seconds), we were on the verge of giving up. A final attempt was successful, and our German-speaking helper managed to explain our probleø to the help desk person. She tried her best to help us, for the better part of an hour, but without success. Finally, she said that she would call the security company, and they would be there to help us in 20 minutes. After half an hour, we decided that enough was enough, and we decided to check in to a nearby hotel for two nights (until the Smartments reception opened again on Monday), with the clear intention of presenting that hotel bill to Smartments. On Monday morning, we presented ourselves at the Smartments reception and demanded to speak to the manager, who was not present. A meeting was scheduled for the next day. This time, the receptionist helped us check in (not on the faulty computer!)m and we proceeded to our room, which was OK and about what we had expected, except that the coffee maker did not work and there were two non-functioning lamps. We also could not get into the supply room to get extra towels, because our key cards did not work on that door... On Tuesday morning, I had a meeting with the manager. He offered to reimburse us for the hotel costs we had incurred for the two nights we could not get in to Smartments, and to upgrade us for the rest of our stay to their highest category of room (one grade up from our original booking), at no cost to us. This we accepted. I did, however, not find his attitude particularly forthcoming. Being a former travel industry professional myself, I was not impressed by his way of handling the problem. For the rest of our stay, we encountered no further major problems, except that our key cards were still somewhat erratic and did not at all open the supply room doors.

We stayed at Mooons for a short 4 day city break in Vienna. We chose a Quartier Belvedere room which was immaculate and beautifully decorated. It had loads of charging sockets and the we loved sitting in the window and watching the world go by. We timed our trip with the recent europe heatwave - but the air con was so good in the room that we did not suffer at all. We have to say that the highlight of the stay was the rooftop bar. There was a fantastic selection of cocktails and the view from the rooftop in the early evening was stunning. the staff at the rooftop bar were so welcoming and friendly - especially the two young czech waiters who we got to know quite well. We would definitely recommend this hotel to anyone in Vienna - without a doubt the rooftop bar was a huge addition to an already lovely hotel.

the check in system is super terrible. We were waiting outside of the building for more than 1 hour to sort out this weird check-in issue. Because we can't find anywhere shows our room number. Then we called them, they online confirmed our order fisrt. After that we need to check-in online, upload our ID, also selfie, home address and so on. After that we waited agian until they chcked everything and gave us our PIN code of room. Because of this problem, we missed our restaurant and also the later plan. I have to say this check in system is super bad.

The hotel itself is very modern and hip. There are audio devices that can be connected to Bluetooth in the rooms, and I heard that you can rent LP records in the lobby if you want. The bedding is comfortable, the room is clean, and the breakfast is okay. Mariahilf Street is a 2-3 minute walk behind the hotel, so it is good for shopping.

I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations. The first thing that struck me was the cleanliness of the rooms. Housekeeping did an exceptional job, ensuring that everything was in order and maintaining a high standard of cleanliness throughout my stay. One standout feature of this hotel was the complimentary mini bar. It was a pleasant surprise to find that not only was it stocked with a variety of beverages and snacks, but also that I had the option to customize the items according to my personal preferences. This level of flexibility and attention to guest satisfaction was truly impressive. The service provided by the hotel staff was another highlight of my stay. They were genuinely warm, accommodating, and always ready to assist with any inquiries or requests I had. Breakfast at the hotel was a delightful experience, especially the Austrian breakfast offered. The variety of dishes, including traditional Austrian favorites, was a treat. The quality of the food was excellent, and the attentive staff ensured that everything was replenished promptly. It was a great way to start each day of my stay.

We liked Hilton Waterfront overall but please see some good things and areas of improvement: - Leon and Maria at main reception are really good and excellent. They do everything to take care of guests and do best effort. Hilton Management should award them for their excellent job. - Natasha in Executive Lounge is also very good in her work. She looks at minute details and ensure every guest is taken care very well. She is excellent and Hilton Management please take note of her good work. - Overall Hilton Waterfront has water problem that is either extremely hot water comes or extremely cold water comes and it not easy to get it fixed. Please improve it. - Many things such as phone in room, lockers in Sauna area etc does not work and someone needs to check them on regular basis to ensure everything is seamless. Overall we liked it. Due to above mentioned people, we loved our stay and ignored any hick-ups.

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

The hotel is lovely. Well presented. Airy. Nice chilled atmosphere. Good breakfasts. Room was clean, well presented with a lovely large bathroom. The hotel is not in the centre of Vienna but with a train stop almost opposite (and a 3 day public transport pass at 17 euros) it’s easy to get around. The staff are pleasant. The bar well stocked. We would go back. The only thing that let it down for us was the fact that in 3 days they didn’t fix our bathroom door (which wouldn’t close 🙈) and didn’t clean our room on one day.

We checked in on Wednesday night as a large tour group. The reception was lacking a few chairs but that was understandable since we were a large group. The hotel supervisor whose name which I later found out was Abdul was very rude. He forced our room assignments and made us sign a paper to agree to what he wants. He wanted to separate people from the same family group into different rooms which is not part of the initial agreement. He even went as far as to shout at our poor travel guide in front of other guests! We tried to talk to him calmly but he refused to lower his voice. We let him be after that. Some of the other staff even apologised to us for his behavior. That evening, he even barged into one of the families in our group's (a couple with 2 very young children's) room without knocking just to say to get out and that this as per his words ”was not their room” although he was the one who gave them their keys and wrote their name on the card itself! Almost like breaking and entering using the master key! The guests they double booked into the room even had to apologize to them themselves as it was very intense. We have tried to reach out the manager during our short stay of 2 days. When we finally talked to her, she said that she knows the attitude of her staff and he is not like that and refused to listen to anything we said! She was not there so she could not believe what we were saying. Unbelievable! We were very scared and tired as the whole stay we were scared anybody were to by barged in by that man and shouted at. The 2 kids were very traumatized and could not sleep after that evening. The rest of the hotel was very old and inconvenient to stay in. The bathtub is not suitable for the elderly as it is very narrow and high. And some molds have been growing out of the tiles. The breakfast was ok. But it was a very harrowing trip. Does NOT feel like a 4-star hotel at all. Please avoid this place for your own sakes.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.