Guest User
November 21, 2021
The hotel is well-situated, with large comfortable rooms BUT we arrived mid-aft with 10C outside and NO heating in the rooms, nor in the bathroom despite heated towel radiator [but no water in the system]. It came on around 19.00 but requested extra blankets anyway. Guess Covid has played its part in lowered standards. Lack of staff, too: the receptionist had to double as barman, running up and down the stairs as bar on floor below. Dinner was atrocious and certainly not worth €18, which was the same price they charged for a bottle of so-so tinto: outrageous! My vegetable soup was nice and warm, but what they billed as pork [could have been anything] was cold, ditto the meagre offering of vegetables - straight from a tin - although the chips were warm, so ate them. Those who chose the tuna also said it was inedible and the thin steak didn’t look appetising. Apple pie appeared to have come from a fridge with 3 wizened pieces of apple on top of stodge. Not a happy experience! :-( The restaurant staff were friendly and hard-working but would have liked to speak to the Manager! Certainly NOT a 4* hotel, although understand they gain that ranking due to having a small pool and a spa.