Hotels in Vitoria

"Very good, but I would like to highlight the service at the hotel restaurant. They were very attentive and helpful, as well as kind. Congratulations on the service."

"I liked the hosting, excellent service, I only found the takes strange to be 220v since it is not common in the ES, but they borrowed me a transformer and gave everything right."

"Nice hotel. We just don't like the swimming pool, it's not very clean and small"

"It was excellent and my wife loved it. I had only a vacuum in the box with the sanitary vessel. I warned the maintenance and it was to fix it. Room : 804 A Not caught at anything."

"O hotel é bom, a limpeza também estava ok, e o atendimento foi excelente. A comida é agradável e, no geral, tive uma boa experiência. No entanto, o que não me agradou foi o elevador — ele é bem antigo, faz muito barulho e não possui as especificações técnicas expostas, como a data da última inspeção, o que me deixou insegura, principalmente por estar hospedada no 12º andar. Tirando isso, gostei bastante do atendimento e dos demais serviços do hotel."

"The first time I encountered it, I paid for the reservation in Trip.com , and I was told that I didn't pay when I arrived at the hotel. This poor English was almost embarrassed. I asked the customer service to communicate later, and it was also positive communication. I waited for an hour. This situation on such a large platform should not happen."

"Deceptive! I've always been a fā of the Senac school hotels. Perhaps after the pandemic the quality of products and services had to be ”forgotten” to meet a new market reality. Although the service has always been affordable, we pass some constraints such as: dressing dressing our door at 7:30 p.m., refusing to book a table for bean and when we arrive there is a table reserved that we can only occupy after We call a supervisor, the quality of the cafe of the manhā equivalent to a 2-star hotel and refuse to grant 2 hours late check-out even if there is no reservation for the same apartment on the date. Finally, I hope I can have another opportunity to experience the glamour that the hotel has already had with the quality of service compatible with the values charged."

"From the moment we arrived at the hotel, the service was excellent! The location of the hotel is very good; On one corner there is a Pharmacy, on the other there is a great restaurant and in the surrounding area there are several shops, bars, cafes and restaurants! The break fast is very good!!! Various fruit options, cakes, breads and fit options too. We needed to anticipate our breakfast due to flight times and the restaurant staff and cook were exceptional!!! Excellent experience!"

"We recently stayed at the Sheraton Hotel in Vitória, ES for a romantic getaway. As a couple with a bit of an age difference (I’m 21 and my boyfriend is 45), we’re always looking for a mix of fun, comfort, and sophistication—and this hotel mostly delivered! Positives: The location is fantastic! Right by the beach with beautiful ocean views from our room. My boyfriend especially appreciated the calm, elegant vibe of the hotel. The breakfast spread was impressive—lots of variety, fresh fruits, and delicious pastries. I loved the pool area! Great spot to relax and get some sun. Room: The room was spacious and modern, with a comfy bed and a lovely balcony. However, we did notice that some areas looked a bit outdated for a Sheraton standard. My boyfriend travels a lot for work and expected a little more in terms of maintenance. Service: Staff was friendly and attentive, but there were a few hiccups. Check-in was slower than expected, and we had an issue with our room key not working one night. However, they resolved it quickly. We also appreciated the concierge’s local recommendations for restaurants and activities. Overall Experience: We enjoyed our stay, but there’s room for improvement. It’s a great choice for couples looking for a mix of relaxation and city vibes. My boyfriend found it a bit pricey for what was offered, but for me, it was worth it for the view and the pool! Would we come back? Probably, but we’d love to see a few upgrades to make it feel more luxurious. Recommendation: Ideal for couples looking for a peaceful stay in Vitória, but if you’re after a super high-end experience, there’s a bit of room to grow."

"I didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit."