Courtyard Washington, DC/U.S. Capitol Reviews

Disappointing Stay – Not Up to Usual Marriott Standards I’ve stayed at several Marriott properties before, but unfortunately, this location did not meet the usual standards. From the moment we entered, the lobby had an unpleasant odor—often a foul smell or the strong scent of weed—which was off-putting. To make matters worse, we found a cockroach in our room, which was very unsettling. At check-in, we were initially given the wrong room type, and correcting this took a frustrating amount of time. The front desk staff seemed either unsure or uninterested in resolving the issue efficiently. If you’re traveling with a cat, be aware that the pet fee is extremely high at $65 per day. On the plus side, I’d recommend looking into nearby parking garages, which were more convenient than expected. Overall, I would only suggest staying at this hotel if you have no other options.

Excellent location. Breakfast is not offered well if compared with before.

Nice Hotle and friendly

The hotel is located fairly near Union station, however there is a massive problem with homeless people hanging around outside. Overall, the rooms are clean if not a little dated. We had a question over credit card charges. Our family booked the room online with Trip and the hotel preauthorised our card $340 dollars, on arrival charged $200 dollars deposit and then took a further $190 for some reason until o removed the authority on the card. A two night stay is equal to $740 dollars while we wait for refunds. The hotel could do more to make sure dangerous homeless do not wait around outside, and when there was a problem in my last night outside the security disappeared. If you want a bolt hole in Washington DC this is okay, for a family friendly environment due to problems outside and charging issues this is not the place to visit

The hotel is located behind Union Station, next to a relatively new residential area. Although it's called the Capitol Hotel, it's actually about a half-hour walk from the Capitol. The room window overlooks the station tracks, but thankfully the soundproofing is good, so you can't hear the trains passing by. The room is large and comfortable. It has a refrigerator and microwave, which solves many problems. It's right next to the Noma Gallaudet University subway station, where many people commute to work every morning. Washington has a high density of Black people, and the area around the hotel was teeming with them. Homeless people were everywhere, some oddly shaped and unkempt, and one even approached me asking for cigarettes. Groups of Black children seemed to be idling around, making me feel unsafe, so I didn't linger near the hotel entrance. Within 50 meters of the hotel are a 7-Eleven, Domino's, Subway, and a Deli store, making life quite convenient. When I checked in, the air conditioning in the public areas, including the lobby and corridors, was broken. Two temporary air conditioner units were stuck in the center of the lobby, with two thick pipes running straight to the ceiling—very incongruous and ineffective, making it very stuffy. There's a Starbucks in the lobby, and breakfast is provided by Starbucks (see picture). It's amazing.

The price/performance ratio is quite high, but the location of the bed head is very strange, it is not facing the TV but the window. Also, the deposit is returned slowly and has not been returned yet.

The room hygiene is OK and meets the standards The hotel is on the first floor, and there is a strong odor every day Hotel service: There is a reason for giving a bad review. On the first night, we found a stranger hiding outside our door, so we called the front desk for help. We called three times, and the front desk promised us that they would come up to check, but they didn't. They kept asking us to wait, and then there was no more. I don't know why, but that night I felt that I was in a very dangerous situation and was very nervous. I blocked the cat's eye and put something on the door handle. This is how Courtyard treats customer needs. Still pay attention to safety

Don't book this hotel. I didn't drive but they charged me over 900 RMB for parking. Then I couldn't get in touch with them anymore. They didn't answer my phone calls or emails! Fortunately, I booked through Ctrip, which paid for the fee!

DC is a tourist city, and hotels are expensive. This hotel is in an awkward location, with heavy traffic and difficult parking.

It was clean and the staff was friendly!! But deposit is still... They don't process cancellations. I don't know how long I have to wait. There are no slippers, so be sure to take them with you.

Está bien situado, especialmente por tener el metro justo al lado. Tiene una zona comercial muy cerca y un supermercado 24 h justo al lado de la puerta. El personal es muy atento. La habitación muy amplia y equipada! Lo aconsejo por calidad/precio.

靠近地鐵口，位置很好。酒店很新又乾淨，旁邊就有711便利店。步行10分鐘有**舅。入住需要100美元按金，信用卡預授權，不會真的扣款。

第一天晚上竟然説訂的套房沒有了，但給退了100刀，還行吧