The Ritz-Carlton Georgetown, Washington, D.C.

Excellent experience,stellar service from all staff,the doorman,George always had a big smile Eny the concierge at desk,wonderful personality.Had superior king room,very spacious quiet,nice robes and deep tub very relaxing. Good food from restaurant.Very comfortable beds. Very nice boutique hotel in Georgetown.

I wasn’t sure what to expect based on pictures alone, but our stay at this hotel was exceptional. Beautiful hotel lobby, beautifully appointed, comfortable and quiet rooms. Yet you can walk right out of the hotel and be on the bustling streets of Georgetown. The staff was equally exceptional- bellmen, wait staff and attendants. It was my daughter’s birthday and we were traveling alone. They had placed us in a first floor room but upon learning we were traveling alone they moved us to the 5th floor with a beautiful view. They also treated my daughter to birthday dessert after returning from an evening of shopping. Thoughtful staff, beautiful hotel and rooms in a quiet location within walking distance of everything in Georgetown. We will stay again!

I’ve never been to a hotel where the hospitality and customer services were higher than the sky itself! I was greeted at the door, brought up to the room, and a lovely maid came in every three hours to see if I like the towels to be replaced. I told them that I was good for the rest of the week, but she came back with a water bottle with chocolates. Such a sweetie! I really enjoyed the customer service and the attention that we have received at the hotel. I was able to walk around in the neighborhood and meet some of my friends. The bed was amazing, I loved the bath, and the toiletries that came with the room. There is no question that I am coming back, believe it or not

Unbelievable that given Marriot was founded by Mormons that they charge $50 for you not to have alcohol in the room. This is absolutely absurd and promote alcoholism. I stay over 120 nights a year in Marriot and have never heard of an absurd policy like this. Brett, the manager on duty was totally rude and un understanding and really needs to be retrained in customer service, especially around former alcoholics. I hope he feels good if he contributes the death of people through drunk driving through his policy.