Jennifer
January 11, 2024
We stayed here while I was recovering from surgery at the Cleveland Clinic. We had stayed here last March for a previous surgery. We stayed in a suite last time and it was great. This time we stayed in a regular room and it was definitely less enjoyable. The bathroom was not completely clean. It took forever for the water to get hot. The pillows were very flat and the mattress was way too soft. I couldn't get comfortable on it and ended up sleeping on the sofa. We chose this hotel because of the location with all of the nearby restaurants, gas station, pharmacy etc. It's also an easy drive to the hospital. I will be back for follow up in April and we will probably stay there again but in another suite. No complaints about the staff though I didn't have much interaction with them. They did ship back my winter boots that got left behind. I just had to pay for it.