We have been staying at the Sure Hotel In Reading since March,we stay between 4 and 5 days a week. Katy and all her Colleagues work very hard to make your stay comfortable and pleasant, nothing is too much trouble. We stay in rooms with kitchenettes as I can make easy meals for when my husband comes back from work ,which is only 10 minutes drive the main reason we stay here. All the rooms have kettles fridges microwave and crockery,YOU DO NOT FIND THIS IN ANY OTHER HOTEL!! It makes our long stays much more affordable, and there is also free parking in the very large car park. The hotel is spread over 3 buildings ,so plenty of choice in different rooms and prices. Always clean linen,fluffy towels etc, some beds are different to others, so before writing negative reviews maybe ring and give your preference of what you expect and Katy and her team will do there very best to accommodate you. The bus stop is right outside the hotel on both sides of the street and it takes about 20 to 25 minutes to walk to town buses stop in various places and also right outside the train station,extremely convenient if you are traveling on with luggage. There are fans and heating in all rooms and irons and ironing boards in some rooms, if you need one it will be brought to your room. There is a launderette round the corner and many eating places around the hotel, at which some you can get a discount with you room key card, And lastly how many hotels allow you to eat your own food In there dining room!! Not many I think!!. The breakfasts always looks and smells delicious and they also have a small menu at night for guests who don't want to eat out or have takeaway. All in all,remember this is a budget hotel with many good extras ,and the best extra is the fantastic service and friendliness you recieve from everyone that works here including the hard working Housekeeping ladies and gents,always have a smile and a nice Hello in a morning when I see them starting there shifts,and I do enjoy my Chats with Katy and others on reception when they manage to have a minute or two spare,. Many thanks from Carolyn and Graham
Very Good
127 Reviews