Xin'ao Hotel (Xi'an Bell and Drum Tower Yuxiangmen Subway Station)

Xin'ao Hotel (Xi'an Bell and Drum Tower Yuxiangmen Subway Station) Reviews

Xin'ao Hotel (Xi'an Bell and Drum Tower Yuxiangmen Subway Station)

No. 44 Daqing Road.Xi'an.Shaanxi.China, Xi'an, ChinaView Hotel Details
Xin'ao Hotel (Xi'an Bell and Drum Tower Yuxiangmen Subway Station)
Xin'ao Hotel (Xi'an Bell and Drum Tower Yuxiangmen Subway Station)Xin'ao Hotel (Xi'an Bell and Drum Tower Yuxiangmen Subway Station)Xin'ao Hotel (Xi'an Bell and Drum Tower Yuxiangmen Subway Station)
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Xin'ao Hotel (Xi'an Bell and Drum Tower Yuxiangmen Subway Station) Guest Reviews

4.4/5
Very Good
125 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(125)
Positive reviews(116)
Reviews with photos/video(42)
Easy to get around(34)
Convenient location(27)
Close to metro(23)
Classy environment(21)
Friendly front desk staff(19)
Delicious breakfast(10)
Many amenities(7)
Would stay again(6)
Negative reviews(9)
Alineoptera
Guestroom (Double Bed)
Stayed in Apr 2024
Couples
2 review
4.5/5
Great
Posted on Apr 4, 2024
Good location, in front of the subway station and near a street full of restaurants. The staff don’t speak English, but they do their best to try to communicate with us. They were a bit confused about our passaports and had to ask for it 3 times, even locking us out once to make us go to the reception, where they could ask for our passage again. So it was a bit annoying. The bed was comfortable, they have nice movies (even in English) at the tv. A plus is the hairdryer, which is exceptionally good (see photo).
NG CHEW YAN
Guestroom (2 Beds) (Window)
Stayed in Apr 2024
Couples
8 review
4.0/5
Very Good
Posted on May 6, 2024
This hotel is very near the hotel. Take MRT Yuxiang men station exit B turn left walk 50 meters you reach the hotel. There are many eating places next to the hotel, and good cheap noodles. It is very convienance to travel by MRT to Populares tourist sport. It is very clean and quiet with window Room. The size of the room is big and bright. The staff are helpful and they even recommend us some good places to visits
Response from Property: Dear guest, hello, thank you very much for choosing to stay at Xi'an Xinao Hotel. The hotel is located in the core area of ​​Xi'an City, with convenient transportation and complete supporting facilities.Your affirmation is our greatest motivation.I hope I can give you a new experience next time you stay!welcome next time!
Guest User
Guestroom (2 Beds) (Window)
Stayed in Apr 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 12, 2024
Very much helpful staffs
Guest User
Guestroom - Multi-Person Occupancy (Desk, 2 Bathrooms)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Friendly Staff
Anonymous User
Guestroom (2 Beds) (Window)
Stayed in Apr 2024
Family
15 review
1.0/5
Posted on Apr 8, 2024
The pictures and publicity are seriously inconsistent, and the sanitary conditions are very poor. Four-star price but only two-star environment. It's a lie that parking at the door is free, the traffic police are here to issue fines. The wifi and TV didn't work, and the engineering manager came to see it and said it couldn't be repaired. Afterwards, he lied to the platform and said it had been resolved at that time. All in all this hotel is terrible, not 4 stars at all! ! ! I was deceived once and never want to come again. The invoice I still owe has not been issued! ! Report to the tax bureau
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the inconvenience caused to you! As for the problems you mentioned, we have solved them for you on the spot. The person who came to the door was not the traffic police but the urban management. No bills were issued. There is a switch for wifi and TV at the bedside. When the engineering manager entered Help you turn on the switch, and you can use it smoothly after turning it on. Both of us have recordings of conversations with the platform! The invoice has been issued and sent to you, and this is all recorded! Thank you very much for your stay and review. It is the constant concern and supervision of guests like you that enable us to constantly discover problems in our work, so that we can correct and make continuous progress. We regret that your stay experience was not satisfactory. Okay, we sincerely apologize. The hotel management attaches great importance to this and has conducted serious training and rectifications. We can bring you a different stay experience next time. We hope you can give us another chance to serve you. .
Guest User
Guestroom (Double Bed)
Stayed in Mar 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
This is my first time staying in this hotel. It is very clean and comfortable. The room is very spacious and has a great sense of space. The sister at the front desk was very enthusiastic and thanked him for his help many times.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing to stay at the hotel and sharing your stay experience! The hotel is committed to providing you with a friendly and thoughtful stay experience! Sincerely looking forward to your visit again
Guest User
Guestroom (2 Beds) (Window)
Stayed in Mar 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Mar 25, 2024
I decided to continue my stay. The breakfast was rich and very clean. The location is close to the subway entrance, so it is very convenient to travel. It saves you money on taxis, haha. The front desk service is no less than that of a five-star hotel!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel and wish you a pleasant stay.
Bowen
Guestroom (2 Beds)
Stayed in Mar 2024
Solo travellers
25 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The room is clean and located next to Yuxiangmen subway station. It has convenient transportation. It is just one stop away from Sajinqiao Food Street. The price is not high and the waiters are friendly. I originally booked two nights and felt very comfortable. I added two more nights. Next time you visit Xi'an, you can't go wrong choosing Aodu Hotel (Xin'ao Hotel).
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Xi'an Xinao Hotel. We are committed to creating a good stay experience for every guest. Thank you very much for your recognition and affirmation of the hotel. We will continue to work hard to receive every guest well. I wish you a pleasant trip and all the best, and look forward to your visit again.
Guest User
Guestroom (Double Bed)
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The room we stayed at at the hotel was clean and tidy. The service attitude is great!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Xi'an Xinao Hotel. We are committed to creating a good stay experience for every guest. Thank you very much for your recognition and affirmation of the hotel. We will continue to work hard to receive every guest well. I wish you a pleasant trip and all the best, and look forward to your visit again.
Langbatianxia
Guestroom (2 Beds) (Window)
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The room is clean and tidy, cleaned every day, room items are replenished in time, parking space is available, transportation is convenient, and the service is warm and thoughtful
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Xi'an Aodu Hotel will always stand in this city, waiting for your visit again! See you there or not! Wish you always smile ^_^!
Guest User
Guestroom (2 Beds) (Window)
Stayed in Feb 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The room is clean and hygienic, and the service staff is warm, thoughtful and attentive. Free cold particles and some small items for daily use are provided at the front desk, which is convenient for going out👍. It is convenient to travel near the subway entrance. The breakfast is rich and delicious. It is a good stay experience.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing Xi'an Xinao Hotel. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again!
Guest User
Guestroom (2 Beds) (Window)
Stayed in Feb 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Xi'an people still break the principle of not causing trouble to tourists. My friends came to Xi'an to visit and saw that many hotels had no rooms. I booked online and the hotel service was good. The air-conditioning was very powerful. The rooms were exquisite and the breakfast was good. But the people were quite different. More, the main point is that friends find it very convenient, the subway is right at the door, and the price/performance ratio is very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing to stay at Xi'an Xinao Hotel. The hotel is located in the core area of ​​Xi'an City, with convenient transportation and complete supporting facilities. Your affirmation is our greatest motivation. I hope I can give you a new experience next time you come back! welcome next time!
Guest User
Guestroom (2 Beds) (Window)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The hotel is in a good location. You can park your car. There is a street full of restaurants not far downstairs. It is not far from the ancient city and Sajin Bridge. There are buses and subways just outside the door. It is convenient to travel and the breakfast is rich. I will stay here again next time I come to Xi'an. Quite satisfied
Original TextTranslated by Google
Punuowenzhengming
Guestroom (2 Beds) (Window)
Stayed in Feb 2024
Family
7 review
4.0/5
Very Good
Posted on Feb 19, 2024
The room was average, the facilities felt old, and parking was very inconvenient. The security uncle asked me to park the car at the gate of the construction site, and called at 7 o'clock in the morning to move the car. The aunt in the breakfast room was nice. This hotel can only survive as long as Xi'an. It has been closed in other places.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Xi'an Xinao Hotel and leaving your valuable feedback. All the hotel staff sincerely apologize for not meeting your expectations. The hotel management has reviewed your comments and will continue to improve our service quality. We look forward to your attention and welcome your visit again.
Guest User
Guestroom (Double Bed)
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The room is very good, big and very clean. There is no smell in the room. It is very suitable for living.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel and giving us a positive review. We will work tirelessly to provide guests with a satisfactory experience. Sincerely welcome you to stay again.