To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Great experience in the hotel. Value for money and the lcoation is great. Also the breakfast is great easy 5 to 7 minutes walk to the bell tower and muslim street around 4 minute walk to the train station. Also big rooms
Response from Property: Dear guest, hello! Thank you for your stay and comments. We will continue to work hard to provide good service and live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a pleasant journey.
Location near to bell tower. Within walking distance. Breakfast option is good. We were there during new year. From the window can see the balloons in the air..beautiful view.
Response from Property: Dear guest, hello! Thank you for your stay and comments. We will continue to work hard to provide good service and live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a pleasant journey.
Nice and clean hotel. Very near to bell and drum tower, 10mins walk. A lot of restaurant nearby. Free water bottle everyday, simple yet fulfilling breakfast. Cheap too!
Response from Property: Dear guest, hello! Thank you for your stay and comments. We will continue to work hard to provide good service and live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a pleasant journey.
Pleasant stay for two nights. The room price is reasonable with this proper hotel standard.Location
is about 10 minutes walk from nearest metro station.There are many shops to visit along the the street from metro station to hotel.Room is spacious with kettle,tea and coffee provided.We are allowed to store out luggage after check out at the lobby near reception. There is no baggage store room.
Breakfast is simple Chinese cuisine. Plenty of local Chinese channels program but no cable channels eg CNN and BBC.
6/7
Response from Property: Dear guest, hello! Thank you for your stay and comments. We will continue to work hard to provide good service and live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a pleasant journey.
Walking distance 400m to exit H Zhonglou subway. Plenty of shopping streets, malls and eateries (both restaurants and street stalls) nearby. Hotel is located in quiet area, rooms are smoke-free with 2 mineral water bottles provided daily. Kettle, cups, coffee and tea bags are provided. Breakfast is locally styled with rice, noodles, vegetables. Bread, jam and fruits are available too.
Response from Property: Dear guest, hello! Thank you for your stay and comments. We will continue to work hard to provide good service and live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a pleasant journey.
Response from Property: Dear guests, hello! Thank you for your stay and review. We will continue to work hard to provide good service and live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a pleasant journey!
Location of the hotel is great, very near the city center. Both the cleanliness and the breakfast can improve, they are basic but OK for the price you pay. The worst part was the front desk person took more than 20 minutes to check us out and we almost missed the train. She was letting other customers before us and doing other stuff before attending us. Go with enough time to avoid surprises.
Response from Property: Dear guests, hello! Thank you for your stay and comments. We will continue to work hard to provide good service. We also thank you for correcting the shortcomings in our work. We will correct the existing problems in time. We look forward to your next visit. I wish you a pleasant journey!
Response from Property: 尊敬的賓客,您好!看到您的點評,我們感到很內疚,沒能給您提供良好的服務,我們深感抱歉,酒店的管理層及每位員工都十分重視每一位客人的入住感受,因為大家的真實反饋會促使我們進一步完善自我。在接下來的工作中,我們一定會繼續努力提升服務品質,您的意見我們會認真聽取並反思改正。同時也希望您在入住期間有任何問題第一時間聯繫前台,我們會及時幫您處理,小楠也不願讓您帶着不滿和遺憾離店,再次給您鞠躬致歉!小楠全體員工祝您及家人身體健康,事事順心!
The hotel is very special. As soon as you enter the lobby, you will feel that it is very clean and bright. The design style of the hotel is full of ancient charm. Secondly, the hardware and software facilities of the hotel are very good. The faucet shower head is equipped with a good brand. The toilet is also very easy to use. The shampoo and shower gel are quite good and work very well. The mattress is quite soft and hard, and it is also equipped with a branded mattress to relieve stress and help sleep. It is very comfortable. The room facilities and equipment are really complete, which is completely a five-star level. The hotel front desk service is also very thoughtful, enthusiastic and patient. The service of the room is also good. The room lady is also very attentive and helped to deliver bottled water. I am really satisfied with the hotel I chose for this trip.
Original TextTranslated by Google
6/12
Response from Property: Hello, my dear lady! Thank you for your affirmation and trust in Xiaonan! Thank you even more for your praise and strong recommendation! With your praise, we will never forget our original intention, forge ahead, and look forward to seeing you next time! ——Xi'an♥Xiao Nan
Very satisfied with the stay, the location is so good, it is very convenient to the city wall, bell and drum tower, and Muslim Street. I feel so good to go out at night, and it is also convenient to travel. The subway station is right in front of me, and it is within walking distance of the train station. The staff is warm and thoughtful, helping me take my luggage to the room. The bed in the room is very large and the mattress is very comfortable. The room is equipped with a telephone, which is very convenient. The hygiene is very clean, and the washing and care equipment is of high quality. The lobby is spacious and bright. It was a very good experience. Highly recommended
Original TextTranslated by Google
Response from Property: Dear little master, hello! Thank you for your affirmation and trust in Xiaonan! Thank you for your generous praise and strong recommendation! With your praise, we will never forget our original intention, forge ahead, and look forward to seeing you next time! ——Xi'an♥Xiaonan
The experience of staying at Nanlin Hotel is great! The room is not only clean and tidy, but also very warm. The bedding is soft and comfortable. Lying on it is like being wrapped in clouds. The soundproofing of the hotel is so good that there is no sound at all, which makes me sleep well all night. The service of the hotel staff is even more considerate. When checking in, the front desk staff greeted me with a smile, patiently answered every question I had, and kindly recommended interesting attractions and food around me, and sent me a detailed travel guide. During my stay, I accidentally spilled tea on the carpet once and called room service. The staff came to clean it up in less than 5 minutes. Not only did they have no complaints, but they also kept caring about whether I was scalded. Then they quickly replaced the clean carpet. The whole process was efficient and heartwarming. The breakfast is rich and varied, with fresh fruits, steaming porridge of all kinds, and exquisite pastries. The ingredients are fresh and delicious. The hotel is also very conveniently located. It is only a few hundred meters away from Metro Line 2 and Line 6. There are many famous attractions and specialty restaurants around, which is very convenient for traveling and finding food. The hotel parking lot is free, the price/performance ratio is very good, I highly recommend it to everyone, I will definitely choose here next time I come!
Original TextTranslated by Google
6/7
Response from Property: Dear little master, hello! Thank you for your affirmation and trust in Xiaonan! Thank you for your generous praise and strong recommendation! With your praise, we will never forget our original intention, forge ahead, and look forward to seeing you next time! ——Xi'an♥Xiaonan