To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2324)
Positive reviews(2266)
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Friendly front desk staff(172)
Classy environment(129)
Convenient parking(102)
Delicious breakfast(93)
Close to metro(29)
Stayed multiple times(15)
Convenient public transportation(14)
Nice shower(12)
Negative reviews(58)
WH
Guestroom (2 Beds)
Stayed in 2024年11月
Family
9 review
4.0/5
Very Good
Posted on 2024年11月24日
The hotel is located in a charming street that is within walking distance to shops and eateries
Response from Property: Thank you for your wonderful review! We're thrilled to know that our hotel's location on the charming street, within walking distance to shops and eateries, enhanced your stay. We look forward to welcoming you back soon!
Guest User
Simple Queen Room
Stayed in 2024年8月
Solo travellers
8 review
4.5/5
Great
Posted on 2024年9月3日
Everything was ok except for the TV and the AC. The tv remote didn’t really work, and there are not many options for thing to watch. The AC did not really cool the room down even though I had the temperature set to 18. The room was clean and staff was very friendly and helpful.
Response from Property: Dear guest, we are deeply honored by your review, especially your appreciation for the artistic atmosphere of our hotel. We carefully plan every piece of art and every decoration, hoping to create a unique artistic experience for our guests. Your satisfaction is the greatest encouragement to our team. We look forward to your next visit and continue to experience this artistic journey.
Selina Zen
Family Triple Room
Stayed in 2024年6月
Travel with friends
12 review
4.0/5
Very Good
Posted on 2024年8月23日
Location is quite central, reasonably priced with local breakfast. 10-15ins taxi ride to pedestrian street.
Response from Property: 看到您帶着家人一起享受我們的服務,並留下如此温馨的好評,我們感到非常幸福。家庭是我們酒店最重視的客羣之一,我們致力於為每一位家庭成員提供貼心、周到的服務,讓您的家庭旅行更加愉快、難忘。期待下次還能再次為您的家庭帶來温馨與歡樂
MikeJMJones
Simple Queen Room
Stayed in 2024年4月
Solo travellers
50 review
3.7/5
Posted on 2024年4月10日
This was a perfectly reasonable hotel. The actual room was excellent. Unfortunately the corridor was so disgusting I felt like I needed a vaccine just to walk down it. But, the room itself was clean. Check in service was excellent. Breakfast was abysmal… very basic and very very local.
Response from Property: Dear guest, thank you for your comments and suggestions during your busy schedule, as well as your recognition of the hotel rooms and services. We apologize for any shortcomings. Floor carpets are cleaned in a targeted manner. Thank you for your feedback. The hotel breakfast is Local Fujian cuisine, breakfast includes 3 hot drinks, 6 hot dishes, 2-3 cold dishes, 3 side dishes, as well as fried food, staple food, bread, eggs, corn, eggs, porridge, etc. The hotel will improve the quality of breakfast , customer dining experience is also the most important. The hotel will continue to improve the shortcomings. We look forward to your visit again and wish you a happy life.
Response from Property: Hello, dear guest! Thank you very much for your praise and recognition! We have always insisted on providing value-for-money personalized services for every guest who stays. From the moment you check in, we strive to give every detail of service to every guest who comes to Youth Sunshine Guests experience value-for-money stay enjoyment, so that every guest can feel satisfied and considerate service. Thank you for your affirmation of Young Sunshine employees! Looking forward to meeting you again!
Guest User
Guestroom (2 Beds)
Stayed in 2024年12月
Couples
28 review
5.0/5
Outstanding
Posted on 2024年12月11日
The location of this hotel is very good, there is free parking next to it, the transportation from the hotel to the scenic spots is convenient, the room is clean, the facilities are complete, the service of the front desk staff is very enthusiastic, there are many places to eat around, and the price-performance ratio is very high. It is a good choice to stay here when traveling to Xiamen.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high evaluation of our hotel! Our hotel does have an excellent geographical location, and there is a free parking lot next to it, which provides great convenience for your travel. The transportation from the hotel to various attractions is also very convenient, allowing you to easily travel around Xiamen. Our rooms have always been kept clean and tidy, with complete facilities to meet your various needs. The front desk receptionist always maintains a warm service attitude and serves you wholeheartedly. In addition, there are many dining places to choose from around the hotel, and you can enjoy a variety of food. Our hotel is very cost-effective and is an ideal accommodation choice for your trip to Xiamen. Looking forward to your visit again!
Guest User
Premier Suite (Spacious + Tea Table)
Stayed in 2024年11月
Family
13 review
5.0/5
Outstanding
Posted on 2024年11月24日
Every time I go to Xiamen, I stay at the Youth Hotel. My wife and I both love to drink tea. This time we stayed in a suite, and the tea table was comfortable for making tea. The service was thoughtful and the breakfast was also very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your love and praise for our hotel! We are glad to know that you and your wife are satisfied with the tea table and tea-making experience. Our service team will continue to work hard to provide thoughtful service. The affirmation of breakfast is even more encouraging. We look forward to you choosing us again when you come to Xiamen next time. Wish you a pleasant journey!
miumiumilk
Superior Queen Room
Stayed in 2024年11月
Family
14 review
5.0/5
Outstanding
Posted on 2024年11月22日
I stayed for another day. The water pressure was very strong and the shower was very comfortable. The hotel is very close to Zhongshan Road and the port. I also went to the Xiaoyanjing food stall at night. It was within walking distance. The hotel has free parking, which is very convenient for self-driving. The breakfast is also very good.
Original TextTranslated by Google
Response from Property: Thank you for choosing to continue your stay and giving us such a detailed review! We're glad you were satisfied with our water pressure, location, free parking, and breakfast. The Little Glasses Food Stall is indeed a popular food spot nearby, and we are happy that it can add a delicious flavor to your trip. We look forward to your next visit and wish you a pleasant journey!
Guest User
Jimu Superior Room (Private & Reclining Sofa)
Stayed in 2024年11月
Solo travellers
3 review
5.0/5
Outstanding
Posted on 2024年11月12日
Very good, stayed for several days. Breakfast was delicious every day. Very cozy and comfortable. I will choose it again next time. Convenient parking. Good location, not far from anywhere.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的積極評價!很高興聽到您在這裏度過了愉快的時光,並且對我們的早餐、住宿環境以及停車和位置都感到滿意。您的認可對我們來説是莫大的鼓勵。期待您下次光臨,我們將繼續竭誠為您服務,為您帶來更加温馨舒適的住宿體驗。再次感謝您的支持與好評!
Guest User
Guestroom (2 Beds)
Stayed in 2024年11月
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2024年11月3日
We chose this hotel for the concert, it's a bit close to Haidilao
A favorite hotel, very comfortable to stay in
Recommended fun places for us, very good 👌🏻
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and praise of our hotel! We are extremely honored and happy to know that you chose us for your concert and had a very comfortable stay. Being close to Haidilao is indeed an advantage of our hotel's location and we are delighted to be able to facilitate your dining options. And you mentioned that we recommended interesting places, which is also a reflection of our service team's continuous commitment to providing thoughtful and considerate services to our guests. Your satisfaction is our greatest encouragement and recognition. Thank you again for your trust and support. We will continue to work hard to improve service quality, optimize the accommodation environment, and provide you and more guests with a better accommodation experience. We look forward to having the opportunity to serve you again in the days to come and bring you more wonderful memories. I wish you a happy life and all the best! If you have any needs or suggestions, please feel free to contact us, we are always waiting for your valuable opinions.
Zizaileyouyou
Superior Queen Room
Stayed in 2024年10月
Other
227 review
5.0/5
Outstanding
Posted on 2024年10月22日
The hotel has a parking lot for convenient parking.
The front desk staff are efficient and courteous.
The room was clean and tidy.
Original TextTranslated by Google
Response from Property: Thank you very much for your overall favorable review of our hotel! We are pleased and proud to know that you were satisfied with the convenience of our parking lot, the efficiency and courtesy of our front desk service, and the cleanliness of your room. We fully understand the importance of convenient parking facilities to our guests, so we have always been committed to providing safe and convenient parking services. At the same time, the front desk serves as the "image ambassador" of the hotel. Their professional, efficient and enthusiastic service is a highlight of our hotel. The hygiene and tidiness of the room are our most basic and important service commitments. We are very happy to receive your recognition. Your satisfaction is our driving force to move forward. We will continue to adhere to the "guest first" service concept to provide you with better services and a comfortable accommodation environment. Thank you again for your support and trust. We look forward to your next visit. I wish you a happy journey and a happy life!
Guest User
Guestroom (2 Beds)
Stayed in 2024年10月
Solo travellers
5 review
5.0/5
Outstanding
Posted on 2024年10月23日
The hotel environment is good, the front desk service attitude is good, and it is economical. We were upgraded to a suite, which is quite large and has a terrace. Breakfast is provided, but it is not rich, and I hope it can be improved.
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable evaluation and recognition! We are honored to know that you are satisfied with our hotel environment, front desk service attitude and affordable price. Upgrading you to a suite and allowing you to enjoy the spacious living space and the beautiful terrace is our little thought. We are happy to add a sense of comfort and comfort to your stay. Regarding breakfast, your feedback is important to us. We are always committed to improving service quality and guest satisfaction, and the variety and quality of breakfast are no exception. Your suggestions have been recorded in detail. Next, we will adjust the breakfast menu and add more healthy and delicious options to meet the taste needs of different guests. Thank you again for your valuable advice, it will become the driving force for our continuous progress and improvement. We look forward to providing you with an even better accommodation experience again in the near future. If you have any further needs or suggestions, please feel free to contact us. Wish you a happy life!
Guest User
Simple Queen Room
Stayed in 2024年9月
Solo travellers
2 review
5.0/5
Outstanding
Posted on 2024年9月23日
This is my second stay in Xiamen. The hotel is quiet in a busy area, with convenient transportation and close to the subway and BRT. The room is clean and tidy, and the service is warm. I hope to have the opportunity to stay again in the future.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for choosing us again and leaving such a detailed and wonderful review! We are extremely honored and happy to know that you are still satisfied with your second stay in Xiamen. The "quietness amidst the hustle and bustle" you mentioned is exactly a major feature of our hotel's geographical location. We carefully selected a location where you can enjoy the bustling city while staying away from the hustle and bustle, aiming to provide guests with a convenient and comfortable accommodation environment. Glad to hear you're happy with it. At the same time, we are also very proud of our accessibility. Whether it's the subway or BRT, you can easily reach every corner of the city. Whether it's business travel or leisure travel, it can make your trip smoother and more hassle-free. Of course, the cleanliness of the room and the warm and thoughtful service are also what we have always pursued. We know that a comfortable accommodation environment and considerate service are important factors for guests to choose us. We will continue to work hard to maintain this high standard and passion and provide every guest with a stay experience that exceeds expectations. Thank you again for your affirmation and support. Your satisfaction is our driving force for continuous progress. We very much look forward to having the opportunity to serve you again in the future and make every stay in Xiamen an unforgettable memory. I wish you a happy life and a pleasant journey!
Anonymous User
Simple Queen Room
Stayed in 2024年9月
Solo travellers
1 review
1.0/5
Posted on 2024年9月22日
I checked in on Friday night and left at 7am. I paid 10 yuan more for a deluxe room. The air conditioner was too noisy outside and I couldn't sleep all night. I wore headphones to sleep. I left one of my headphones in the hotel. I found it at 11pm on Saturday. I called them to help find it. I don't know if they found it or not, but it was gone. It ran out of power at 11pm last night. I can't find it now.
Original TextTranslated by Google
Response from Property: Dear guest,
First of all, we would like to express our sincerest apologies for the bad experience you had during your stay due to the noise problem outside the hotel. We are well aware of the importance of a good sleeping environment for guests, and we feel deeply guilty for not meeting your expectations this time.
Regarding the issue of your lost headphones, we have checked the relevant records and are deeply sorry to learn that although our customer service team immediately searched for them after receiving your request, unfortunately, we were unable to find your items in time. We understand that this has caused you additional trouble and inconvenience, and we apologize again for this.
To avoid similar situations from happening again, we will strengthen daily inspections of guest rooms and public areas to ensure that guests' lost items are discovered and properly kept in a timely manner. At the same time, we will also consider adding more eye-catching lost and found reminders and optimizing our lost and found process to help guests find lost items more quickly and efficiently.
In addition, in order to make up for your unpleasant experience this time, we are willing to provide compensation measures such as a discount for a future stay or an upgraded room type, hoping to express our sincerity and apology in this way. Please feel free to contact our customer service department so that we can make arrangements for you.
Finally, we sincerely thank you for your feedback. It is with your valuable opinions that we can continue to improve and provide better services and experiences for every guest. We look forward to having the opportunity to serve you again in the future and let you feel different warmth and comfort.
I wish you a happy life!
Yongqi2019
Simple Queen Room
Stayed in 2024年8月
Business travellers
93 review
5.0/5
Outstanding
Posted on 2024年9月1日
After reading the online reviews, I found that the hotel is good and not far from the surrounding attractions. After arriving, I found it is indeed good. The unique parking lot is convenient for customers who drive. The front desk staff is warm and thoughtful. I asked a lot about food and entertainment in Xiamen and they told me patiently and enthusiastically. Although the room is not big, it is very clean and tidy and very comfortable to live in. The breakfast is also very rich. Overall, it is good and I will continue to stay here on future business trips!
Original TextTranslated by Google
6/7
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.