JI Hotel (Xi'an Xianyang International Airport T5 Terminal) Reviews
JI Hotel (Xi'an Xianyang International Airport T5 Terminal)
1st Floor, Building 7, Phase 4, Xingfuli, Airport New Town, Weicheng District, Xianyang, Shaanxi, ChinaView Hotel Details
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Guest Reviews of JI Hotel (Xi'an Xianyang International Airport T5 Terminal)
9.6/10
Excellent
1249 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1249)
Positive reviews(1235)
Reviews with photos/video(171)
Offers pick-up/drop-offs(308)
Friendly front desk staff(109)
Classy environment(103)
Large rooms(71)
Easy to get around(59)
Close to airport(56)
Delicious breakfast(53)
Tasty coffee(10)
Negative reviews(14)
Lin
Superior 2-bed Room
Stayed in Mar 2025
Business travellers
5 review
10.0/10
Outstanding
Posted on Apr 29, 2025
Perfect, very clean, top courtesy personnel at disposal for everything
Response from Property: 感謝您對全季的認可與青睞,您的點評讓我們感受到一種難以言表的温暖與感動。在我們看來,每一位客人都是獨特的存在,而您的體驗更是我們努力追求的方向。我們始終相信,服務不僅是細節的呈現,更是一種藝術的表達。希望未來,我們仍能以優雅的姿態,為您帶來不一樣的入住體驗。
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Dec 13, 2024
good good
Response from Property: 每一份喜愛,都來自心靈深處的微笑和感動,能讓您對我們的服務感到滿意,是我們的心願,未來我們會更加努力,非常感謝能得到您如此之高的評價!
Love buka
Superior Queen Room
Stayed in Jan 2025
Solo travellers
4 review
10.0/10
Outstanding
Posted on Feb 28, 2025
Bery kindly staff, thank you
Response from Property: 尊敬的賓客,您好!感謝您選擇全季西安咸陽國際機場空港新城地鐵站店。您的滿意是我們不斷提升的最大動力。我們相信好的口碑一定是從客人最真誠的滿意度體現的。酒店配備健身房,洗衣房供住客免費使用,還有免費接送機服務,為您打造一個完美的入住體驗。期待與您的再次相遇。祝您生活愉快!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on May 9, 2025
I am very satisfied with this trip~ I like the All Seasons very much. The hotel environment is very good. The front desk service is considerate. There is also a pick-up service to the airport and the subway (departure on the hour). I will come again next time. We contacted the front desk immediately after landing at the airport. Then the driver took the initiative to contact us and directed us to the nearest exit. The car arrived very quickly. The space inside the car is quite large. The driver's service is very thoughtful. Five-star praise
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing JI Hotel Xi'an Xianyang International Airport Konggang New City Subway Station. Your satisfaction is the greatest motivation for our continuous improvement. We believe that good reputation must be reflected from the most sincere satisfaction of customers. The hotel is equipped with a gym and a laundry room for free use by guests, as well as free airport pick-up and drop-off services to create a perfect stay experience for you. Looking forward to seeing you again. I wish you a happy life!
Be thankful for you
Superior Queen Room
Stayed in Apr 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on May 8, 2025
The service provided by the lady at the front desk was very good. The hotel room was large, the environment was very good and clean. There was free freshly ground coffee, and they also provided airport pick-up and drop-off. It was very cost-effective and recommended for staying here.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇全季西安咸陽國際機場空港新城地鐵站店。您的滿意是我們不斷提升的最大動力。我們相信好的口碑一定是從客人最真誠的滿意度體現的。酒店配備健身房,洗衣房供住客免費使用,還有免費接送機服務,為您打造一個完美的入住體驗。期待與您的再次相遇。祝您生活愉快!
Anonymous User
Superior Queen Room
Stayed in Apr 2025
Business travellers
5 review
10.0/10
Outstanding
Posted on May 6, 2025
The front desk staff is enthusiastic and professional
The room is clean and tidy, the bedding is soft and comfortable, the sound insulation is good, and the facilities are complete. The bathroom is separated into dry and wet areas, and the toiletries are of good quality.
High cost performance
The overall experience exceeded expectations, and I will definitely choose here again next time I come!
Original TextTranslated by Google
Response from Property: 每一份喜愛,都來自心靈深處的微笑和感動,能讓您對我們的服務感到滿意,是我們的心願,未來我們會更加努力,非常感謝能得到您如此之高的評價!
Guest User
Superior Queen Room
Stayed in Apr 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 6, 2025
The room was booked temporarily due to the change of schedule at night. The front desk was friendly when checking in. The room was clean and bright. There was self-service freshly ground coffee at the front desk bar when I woke up early. The coffee was very fragrant.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing JI Hotel Xi'an Xianyang International Airport Konggang New City Subway Station. Your satisfaction is the biggest driving force for our continuous improvement. We believe that a good reputation must be reflected in the most sincere satisfaction of the guests. The hotel is equipped with a gym and a laundry room for free use by guests, as well as free airport pick-up and drop-off services to create a perfect stay experience for you. Looking forward to meeting you again. I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 3, 2025
The hotel is good, the service attitude is particularly good, and the airport pick-up is also in the early morning. The service attitude is great. I will stay here again next time I travel. The service is great, the breakfast is very exquisite, not bad.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always to thank you for your support and love. We look forward to your next visit and wish you a happy life.
Guest User
Business Queen Room
Stayed in Mar 2025
Couples
27 review
10.0/10
Outstanding
Posted on May 1, 2025
Everything was perfect! It's just that the location is a little off, and there are no good restaurants nearby, but it's very close to the Shaanxi History Museum Qin and Han Museum! It's not far from the old city of Xianyang, and the airport pick-up service is very considerate!
Original TextTranslated by Google
Response from Property: Every bit of love comes from a smile and touch from the bottom of our hearts. It is our wish that you are satisfied with our service. We will work harder in the future. Thank you very much for your high evaluation!
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Family
32 review
9.0/10
Great
Posted on May 1, 2025
The hotel where I stayed during my transit had no time for airport pick-up and drop-off.
It was not easy to get there. The location was average. It took about 7 to 8 kilometers by taxi, about 15 minutes. It was not very close.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel is located in the core business district of the airport area, 15 minutes' drive from the terminal, and there is no aircraft noise. The stream flows slowly, and time is soft. Thank you for your support. We will continue the same good quality and more perfect service to thank you for your support and love. We look forward to your next visit and wish you a happy life.
Xiaozexiaoze bujiangdaoli
Superior 2-bed Room
Stayed in Mar 2025
Travel with friends
4 review
7.7/10
Good
Posted on Apr 9, 2025
Facilities: This stay was terrible! The air conditioning in the hotel can only blow air, and the room was stuffy and hot. I didn't sleep well all night. The experience was too bad. I hope it will be improved soon. And the area is very remote and you can't order takeout and can only eat instant noodles.
24-hour free pick-up (T2/T3/T5 terminal): This service guy is very enthusiastic and really good, and it's a new car 🚗 Especially good!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay in our hotel and for your affirmation of the airport pick-up service. We apologize for the air conditioning issue you mentioned. Because the hotel and the property use central air conditioning, the property has not yet activated the air conditioning due to the suitable temperature. The hotel will pay attention to the weather conditions and make good connections with the property. If you have any needs, please feel free to contact us at any time. We will wholeheartedly provide you with a better stay experience. I wish you a happy life!
Анна из Калининграда
Superior Queen Room
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 9, 2025
This hotel exceeded all my expectations, we arrived from Sanya on a late flight at 23.00 and were supposed to fly out in 16 hours. My youngest son felt sick, seasick, the girl at the counter at the airport offered Ibis, it was within walking distance, but for some reason the one we needed was not displayed on Trip. In the end, she dialed this one herself and it was ok, and then it was like a fairy tale. Starting with the fact that it was completely for TripCoins, that is, free. Before that, I made a reservation on Trip twice and saw about cashback with TripCoins, but I was somehow skeptical about it. Then she called the hotel, called a transfer, took a photo of us for the driver, walked us to the right exit, and there they were already waiting for us. We got there in 10 minutes. At the reception they also helped fill out everything, the youngest was immediately put on a sofa in the hall, check-in took about 15 minutes, and that was because of the difficulties of translation. They gave us a bag of fruit, milk, buns and water. They took us to a nearby store, I bought noodles for the children for breakfast. In short, I definitely recommend this hotel in the future, it's a chain, I will stay in it 🤩🤩🤩🥰🥰🥰👍👍👍by the way, before this we stayed in Wyndham and there I had to ask for an adapter for charging, here there was no such problem, everything is at the highest level!!!
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello! Thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Travel with friends
4 review
8.0/10
Very Good
Posted on Apr 11, 2025
The hotel facilities are clean and the environment is good, but the airport pick-up is too slow.
I called the hotel n times in advance to inform them that I had landed and hoped to be picked up earlier, but the driver actually waited until we arrived at the arrival gate before leaving. I don’t know what the consideration is. The hotel would rather choose customers to wait a little longer than let the driver pick up early. Don’t say that you are not allowed to stop at the arrival point. There are so many airports in the country, and you will be arrested if you stop for 10 minutes.
In addition, the hotel advertises 24-hour airport pick-up, but in fact you can only leave at the hour, which is not very convenient.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your recognition of our hygiene and service. Regarding the airport pick-up service, we provide 24-hour pick-up and drop-off services. The time from the upper terminal viaduct to the lower terminal viaduct must be within 10 minutes. If you exceed the time, you will be fined and deducted points. The time from the hotel to the terminal is within 15 minutes. The airport pick-up and drop-off services of hotels in the airport area are to ensure that the time for the guest to pick up the luggage and make a phone call is basically consistent with the time for the vehicle to arrive at the terminal from the hotel. Traffic jams may cause a delay of a few minutes. Please understand and wish you a happy life.
Guest User
Superior Queen Room
Stayed in Feb 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on Mar 30, 2025
The service is very good, clean and hygienic, free airport pick-up and drop-off and the subway entrance are very convenient, very close to T5, about 10 minutes, recommended.
Original TextTranslated by Google
Response from Property: Every bit of love comes from a smile and touch from the bottom of our hearts. It is our wish that you are satisfied with our service. We will work harder in the future. Thank you very much for your high evaluation!
Woshinimenjinkahuiyuan
Superior Queen Room
Stayed in Feb 2025
Business travellers
5 review
10.0/10
Outstanding
Posted on Mar 30, 2025
All Seasons is trustworthy. This store is close to the airport. The service staff is very professional and clean.
Original TextTranslated by Google
Response from Property: Dear friends, hello! Warmth is a kind of transmission from the inside out, like the sun's rays falling into the water, spreading out circles of ripples. All our details and care, all our efforts and seriousness are to get your sincere affirmation and praise. Thank you for your concise and concise praise for us. If you like it, come home often to visit!