Floral Hotel Zhengzhou Tiancheng (Zhengzhou Xinzheng International Airport) Reviews
Floral Hotel Zhengzhou Tiancheng (Zhengzhou Xinzheng International Airport)
No.17 Building 2, Tiancheng Plaza, Chang'an Road, Xinzheng, Henan, ChinaView Hotel Details
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Floral Hotel Zhengzhou Tiancheng (Zhengzhou Xinzheng International Airport) Guest Reviews
4.6/5
Very Good
1496 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1496)
Positive reviews(1458)
Reviews with photos/video(212)
Offers pick-up/drop-offs(390)
Close to airport(190)
Easy to get around(184)
Classy environment(137)
Friendly front desk staff(117)
Delicious breakfast(66)
Average sound insulation(49)
Stayed multiple times(15)
Negative reviews(38)
Guest User
Cozy Queen Room
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Service was great. I really appreciate the service staff at the concierge who helped me, even after I have left the office and the country. There was a problem with my package delivery where the merchant refused to accept the return. She really went above and beyond to help!
Room was clean and I enjoyed the swing in the room! Lots of restaurants nearby and there was a spa next door, which we unfortunately didn't have the time to go to. We had dinner at the restaurant next to the hotel and the food was delicious. The free airport transfer was super convenient. Will definitely choose to stay here again!
Response from Property: Dear guests, we are honored that you have chosen to stay at Huazhu Tiancheng Hotel. Thank you very much for your affirmation and support for our hotel. Huaxiaozhu will insist on serving every guest in the best state. The hotel is more than two kilometers away from the airport and provides free 24-hour airport pick-up and drop-off. All the hotel staff sincerely look forward to your visit again! I wish you a smooth work and a happy life!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Solo travellers
31 review
4.5/5
Great
Posted on Dec 15, 2024
The hotel has an airport shuttle that picks you up and drops you off which is amazing, it was clean but found a bit of hair strands. There are many restaurants around so it will be easy to get food even late into the night.
Response from Property: Dear guest: Hello! We are honored that you chose to stay at Huazhu Tiancheng Hotel and gave us a high evaluation. Your recognition makes us very happy. Your affirmation and praise are our driving force. Hua Xiaozhu will insist on serving every guest in the best state. We look forward to your visit again! I wish you a smooth work and a happy life!
Guest User
Cozy Room (2 Beds)
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 3, 2024
I had a nice experience at the hotel. The Hotel is located very close to the airport. It also has a good environment and amenities. In addition, all staff I met were both professional and hospitable. Though we had a slight challenge communicating due to language barrier, the staff was able to work around it to attend to all my needs. I also enjoyed free shuttle services to pick up my family from the airport and subsequent drop off at the train station.
I will not hesitate to choose the hotel when next I am in that vicinity. I recommend others to give it a try.
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home in Huazhu. We look forward to your visit again! I wish you a happy day!
ANCHASA
Cozy Room (2 Beds)
Stayed in Oct 2024
Business travellers
7 review
3.5/5
Posted on Jan 31, 2025
Pros:
- Near airport
- Provide airport pickup
- Friendly service
Cons:
- Disposable Towel
- no door and shades between bathroom and bedroom which make it extremely inconvenient for non-family travelers.
Response from Property: 尊敬的賓客您好,非常榮幸您選擇下榻花築天成酒店,酒店距離機場兩公里多,免費提供24小時接送機。國內和國外酒店不同,客人更喜歡一次性毛巾,酒店房間設計的乾濕分離,廁所和淋浴間的玻璃門都貼的有遮光膜。期待您的再次光臨!祝您工作順利,生活愉快!
JIE
Standard Queen Room (No Window)
Stayed in Sep 2024
Solo travellers
20 review
3.5/5
Posted on Nov 2, 2024
10-15 mins drive from the airport, good for early or late flights. Pick up service available, easy to book whenever flights landed, but only scheduled shuttle (every one hour) available to go to airport, which is inconvenient.
Response from Property: 尊敬的賓客您好!非常榮幸您能選擇花築天成酒店(國際機場店),酒店距離機場兩公里多,免費提供24小時接送機。酒店周邊有商業街、各式飯店、超市。酒店房間全智能家居,三層隔音玻璃。花小豬會堅持努力做到更好,讓您體會到更優質的服務。期待您下次光臨!祝您旅途愉快!
Guest User
Cozy Room (2 Beds)
Stayed in Dec 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Jan 26, 2025
It’s good, nice hotel and warmely welcoming. Service is good
Response from Property: 尊敬的賓客您好,非常榮幸您選擇下榻花築天成酒店。酒店距離機場兩公里多,免費提供24小時接送機。花小豬會以最好的狀態服務好每一位客人,真誠期待您的再次光臨,希望我們真誠的服務能為您帶來更加舒適的入住體驗。祝您工作順利,生活愉快!
VLM TECH
Standard Queen Room (No Window)
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
I highly recommend this hotel in Zhengzhou good services and very friendly
Response from Property: Dear guests: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. The hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Hua Xiaozhu looks forward to seeing you again! I wish you a smooth work and a happy life!
xatanu
Standard Queen Room (No Window)
Stayed in Mar 2024
Business travellers
20 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Nearby airport quick travel and free airport pickup drop
Response from Property: Dear guest, hello!Thank you for yourpraise and sharingreceived your sincereencouragement, flowerpig temporarily toucheddo not know what tosay! What we havebeen pursuing is tolet customers cometo rest assured, livewarm heart, go happyyour recognition andencouragement is ourgreatest appreciationooking forward to yourvisit again! Wish you apleasant trip!
Anonymous User
Cozy Room (2 Beds)
Stayed in Jan 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Good service
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住花築天成酒店並分享您的入住感受!花小豬致力於為您提供親切周到的入住體驗,我們將繼續秉承用心做事、細心服務的服務理念,讓您在花築的居停感受到家一般的温暖。真誠期待您的再次光臨, 祝您開心每一天!
Guest User
Cozy Room (2 Beds)
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The room was unexpectedly good, there are many places to eat nearby, the front desk service is really warm, I arrived at Xinzheng Airport at 2 am, called the front desk, and they came to pick me up in less than ten minutes. I am really satisfied
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your recognition of our hotel! We are very happy to learn that you are satisfied with the cleanliness of the room and the airport pick-up service. We have been committed to providing guests with a comfortable and convenient accommodation experience. Your affirmation is the greatest encouragement for our work. We will continue to maintain high standards of cleaning services and look forward to your visit again. I wish you a pleasant journey and a happy life!
Guest User
Standard Triple Room
Stayed in Jan 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 13, 2025
The hotel helped me call a taxi to T2 for free when I was in a hurry. The other services and accommodation facilities were perfect. The only problem was the breakfast. Two of the three people in the group had spicy soup and felt uncomfortable all the way. The rest was Beautiful
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback. We are glad that you are satisfied with the accommodation facilities and other services, and are satisfied with the free car service provided when you go out in the morning. We apologize for the inconvenience caused to you and your companions by breakfast. Hu La Tang is a local specialty breakfast. It contains pepper and sesame pepper, which makes the taste a little spicy. Some guests are not used to this taste due to regional differences. In addition to Hu La Tang, the restaurant also has light porridge, soy milk, and milk. You can choose according to your personal taste. All the ingredients used in the hotel restaurant are the freshest and can be eaten with confidence. Your health is very important to us, and we sincerely hope that you can recover as soon as possible. We look forward to seeing you again, and we will strive to provide a more perfect experience. I wish you a pleasant journey!
Juo Yu Chao
Cozy Room (2 Beds)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The service is great☺️The necessary medicines and supplies are placed on the counter, but people with poor sleep quality will not be used to it. Mainly for guests in transit to stay for one night
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Huazhu Tiancheng Hotel (Zhengzhou Airport Branch) and sharing your stay experience! Thank you for your valuable comments. There are earplugs in the treasure box at the front desk of the hotel for guests to use at any time. The hotel provides free 24-hour airport shuttle. It is the responsibility of all hotel staff to provide warm and thoughtful service to every guest staying in the hotel. We sincerely look forward to your visit again!
Guest User
Business Double Room
Stayed in Dec 2024
Other
2 review
4.0/5
Very Good
Posted on Feb 5, 2025
High Cp value (cheap price) The facilities are a bit old, clean👍
The service attitude is good ~ Overall it is pretty good. On cold days, they provide hot red date tea and snow pear tea. Drinking 2 cups warms your body.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and giving us your comments. We attach great importance to the feedback from every guest, and your feedback is crucial to the improvement and promotion of our hotel. Regarding the issue of old hotel facilities you mentioned, we are deeply sorry for the inconvenience caused to you. We have been working hard to improve and improve hotel facilities and service levels, but with the passage of time, aging and wear of facilities are inevitable. However, we promise to do our best to maintain and maintain the facilities to ensure that they are in the best condition during use. At the same time, we will also promptly feedback your feedback to the relevant departments and take positive measures to improve and upgrade to improve our service quality and guest satisfaction.
Yuyuer
Deluxe Room (2 beds)
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The bed and pillows are very comfortable. There are disposable bath towels. The boss gave us breakfast. The white porridge and shredded potatoes for breakfast are delicious. It is very convenient to send to the airport. It is the second night of the Chinese New Year. There are not many restaurants nearby. Maybe there will be more restaurants when they are open in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We also sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We sincerely look forward to your visit again! I wish you a smooth work and a happy life!
Yueyaquandeshanhujiao
Cozy Queen Room
Stayed in Dec 2024
Solo travellers
66 review
5.0/5
Outstanding
Posted on Jan 30, 2025
A good experience. The staff are very polite, warm and thoughtful. The hotel environment is elegant, warm and comfortable. In addition, there is a thoughtful airport drop-off service, which is very thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We also sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We sincerely look forward to your visit again! I wish you a smooth work and a happy life!