Guest Reviews of Zuo'an Hotel (Yulonghe Shili Gallery)
9.6/10
Excellent
312 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(312)
Positive reviews(308)
Reviews with photos/video(189)
Loved the view(106)
Delicious breakfast(58)
Great location(54)
Quiet & comfortable(21)
Friendly front desk staff(15)
Well designed(13)
Perfect for kids(12)
Negative reviews(4)
KitKatPaddyWac
Shanshui Starry Sky Suite (180° Full Floor-to-Ceiling Glass + Automated Starry Ceiling + Mountain-View Large Bathtub + 270° Private Panoramic Terrace)
Stayed in Apr 2025
Couples
3 review
10.0/10
Outstanding
Posted on May 26, 2025
The service here was outstanding. They had breakfast each morning, offered their own scooter rentals. Sent up fruits when we passed through the lobby. The hotel owner was always available to chat. They were very responsive.
The hotel was in a great location, slightly removed from the main town. It was very peaceful by the Yulong river. The room itself was incredible, if you can you should book the suite with the skylight ceiling.
Response from Property: 謝謝您的認可和支持!酒店地處遇龍河景區內,毗鄰十里畫廊景區,距離西街7公里,地理位置絕佳。窗外即山水畫般的景色,開闊的視野和近距離竹筏漂流體驗深受大家喜愛;部分房間配備超大落地窗和觀景陽台,可盡享自然美景。依山傍水,風景如畫,遠離喧囂的鬧市和交通擁堵的煩憂。我們會繼續秉承用心服務的理念,為您提供更優質的服務。期待再次相見!
Guest User
River-view Queen Room (With Balcony)
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 17, 2025
Amazing views of the mountains directly from our hotel room. Located just outside of the city so it was a nice and peaceful place to relax, but also close enough to easily get into Yangshuo and nearby activities. Located along the river with a beautiful path to walk along. Very nice and helpful staff as well!
Response from Property: Thank you for your recognition and support! The hotel is located in the Yulong River Scenic Area, adjacent to the Shilihualang Scenic Area, and 7 kilometers away from West Street. It has an excellent geographical location. Surrounded by mountains and rivers, the scenery is picturesque, far away from the hustle and bustle of the city and traffic congestion. We will continue to uphold the concept of attentive service and provide you with better services. Looking forward to seeing you again!
Guest User
Panorama Room
Stayed in Feb 2025
Couples
9 review
10.0/10
Outstanding
Posted on Mar 6, 2025
Lovely stay. Nice hotel. Bamboo rafting is very close. You can get to the ropeway easily by Didi and it is not far. I would recommend to take the room with floor to ceiling window as you can enjoy the fantastic view all day long.
Response from Property: Thank you for your recognition and support! The hotel is located in the Yulong River Scenic Area, adjacent to the Shilihualang Scenic Area, and 7 kilometers away from West Street. It has an excellent geographical location. Surrounded by mountains and rivers, the scenery is picturesque, far away from the hustle and bustle of the city and the worries of traffic congestion. We will continue to uphold the concept of attentive service and provide you with better services. Looking forward to seeing you again!
VikiToria
Deluxe Room - River-View (Double Bed) (Balcony)
Stayed in Jan 2025
Couples
16 review
10.0/10
Outstanding
Posted on Feb 25, 2025
Good place. Good location
Response from Property: Thank you for your recognition and support! The hotel is located in the Yulong River Scenic Area, adjacent to the Shilihualang Scenic Area, and 7 kilometers away from West Street. It has an excellent geographical location. Surrounded by mountains and rivers, the scenery is picturesque, far away from the hustle and bustle of the city and the worries of traffic congestion. We will continue to uphold the concept of attentive service and provide you with better services. Looking forward to seeing you again!
Sparks
Panorama Room
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 4, 2025
The service was fantastic! Our host was attentive, helpful, and informative. She provided us with everything we needed and answered all of our questions. The location is perfect if you want to be out of the main town and the views are beautiful. Close to most but not all attractions and bikes can be rented for cheap.
Response from Property: Thank you very much for your recognition and satisfaction. Zuoan Hotel is located on the bank of Yulong River. It takes only one minute to walk to Yulong River and three minutes to drive to the Banyan Tree Scenic Area in Shilihualang. In the quiet mountains and waters, away from the hustle and bustle of the city. I look forward to your next vacation in Zuoan. I wish you a happy life! Good luck in your work!
Guest User
Shanshui Starry Sky Suite (180° Full Floor-to-Ceiling Glass + Automated Starry Ceiling + Mountain-View Large Bathtub + 270° Private Panoramic Terrace)
Stayed in Feb 2025
Couples
5 review
10.0/10
Outstanding
Posted on Mar 22, 2025
Super friendly and helpful people, fantastic room with view over the mountain, very close to bamboo rafting. Nice Chinese breakfast. Hospitality top
Response from Property: Thank you very much for your recognition and support! The hotel is located in the Yulong River Scenic Area, adjacent to the Shilihualang Scenic Area, and 7 kilometers away from West Street. It has an excellent geographical location. Surrounded by mountains and rivers, the scenery is picturesque, away from the hustle and bustle of the city and the worries of traffic congestion. We will continue to uphold the concept of attentive service and provide you with better services. Looking forward to seeing you again!
Guest User
Deluxe Room - River-View (Double Bed) (Balcony)
Stayed in Mar 2025
Couples
6 review
10.0/10
Outstanding
Posted on May 5, 2025
Wonderful people Wonderful people Wonderful everything
Different 🌎
Response from Property: 謝謝您的認可和支持!酒店地處遇龍河景區內,毗鄰十里畫廊景區,距離西街7公里,地理位置絕佳。依山傍水,風景如畫,遠離喧囂的鬧市和交通擁堵的煩憂。我們會繼續秉承用心服務的理念,為您提供更優質的服務。期待再次相見!
Amin
Special Queen Room
Stayed in Mar 2025
Solo travellers
3 review
8.0/10
Very Good
Posted on May 2, 2025
Nice place, good breakfast and 20min from city center
Response from Property: 非常感謝您的認可與滿意,酒店地處遇龍河景區內,毗鄰十里畫廊景區,距離西街7公里,地理位置絕佳。依山傍水,風景如畫,遠離喧囂的鬧市和交通擁堵的煩憂。熱忱期待您的再次光臨!
Kinsey Camelio
River-view Twin Room (With balcony)
Stayed in Mar 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 13, 2024
The hotel was beautiful. The view was amazing. There are didis in the area so you can easily order a car to surrounding places. It’s quiet at night. The staff was super friendly and kind. They served us breakfast and coffee every morning. The day we left the didis were busy and they helped us order a car off of the APPs (we cannot speak Chinese). And they even paid the fair. If I returned to Yangshuo I would stay here again!
Response from Property: Thank you for sharing your stay experience. The hotel is located in the Yulong River Scenic Area, adjacent to the Shilihualang Scenic Area, and 7 kilometers away from West Street. It has an excellent geographical location. Surrounded by mountains and rivers, the scenery is picturesque, away from the hustle and bustle of the city and the worries of traffic congestion. We warmly look forward to your visit again!
Guest User
Panorama Family Friendly Suite (Terrace)
Stayed in Jun 2024
Family
29 review
10.0/10
Outstanding
Posted on Jul 7, 2024
IT was a real nice place to stay.
The workers and staff at the hotel are nice
breakfast was great
they helped a. lot with finding and getting information about nearby tourist attractions.
Response from Property: 感謝您的認可和支持!酒店地處遇龍河景區內,毗鄰十里畫廊景區,距離西街7公里,地理位置絕佳。依山傍水,風景如畫,遠離喧囂的鬧市和交通擁堵的煩憂。我們會繼續秉承用心服務的理念,為您提供更優質的服務。期待再次相見!
Guest User
River-view Twin Room (With balcony)
Stayed in May 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Jun 12, 2024
The hotel was lovely and clean and had the most beautiful scenery. The hotel staff were so willing to help in booking different excursions, transport, breakfast preferences and room changes. I would definitely recommend.
Response from Property: 感謝您的認可和支持!酒店地處遇龍河景區內,毗鄰十里畫廊景區,距離西街7公里,地理位置絕佳。依山傍水,風景如畫,遠離喧囂的鬧市和交通擁堵的煩憂。我們會繼續秉承用心服務的理念,為您提供更優質的服務。期待再次相見!
JAISINGH
River-view Twin Room (With balcony)
Stayed in Mar 2024
Family
13 review
7.5/10
Posted on Jun 19, 2024
Location is good , Staff specially at the evening time reception Jia Jia (Not sure of her name ) was extremely helpful . Breakfast for foreigners is one thing they need to work on .Rooms are good .
Response from Property: 尊貴的賓客, 感謝您的入住和您寶貴的反饋!關於您提出的早餐問題,外網有展示早餐類型、酒店提供中式固定套餐。入住後得知您們完全不吃中餐的情況下、溝通過後我們這邊馬上外出採購食材,給您們早餐提供烤麪包、果醬、牛角包、煎蛋、咖啡、水果等食物;但您們要求提供玉米片、淡奶油、煎餅等等、陽朔旅遊小縣城無法採購到的食材、對於不合理的要求酒店有權利拒絕、您表示不理解、同時也聯繫了攜程客服跟您溝通早餐問題、還是無法達成共識,很遺憾此次入住沒能讓您滿意,請您放心,我們會繼續保持高標準的服務,同時也會採納您的建議來完善自身期待未來有機會再次為您提供服務!
Anton
Deluxe Room - River-View (Double Bed) (Balcony)
Stayed in Jul 2023
Couples
3 review
8.5/10
Very Good
Posted on Aug 15, 2023
✅ Very beautiful and spacious room with a spectacular mountain view. Location is perfect. There is a western restaurant not far from the hotel, bamboo rafting and so on. The room was clean with a good smell. BUT
⛔️ 1) check in was postponed. We came at 14:00 being tired and hungry but had to wait for 30 minutes more
2) no western food at all. The breakfast was very poor and not tasty: An egg,a chinese style noodles,and a chinese rice soup.
3) the stuff was not friendly from the beginning giving you an attitude though disgraced you . The reception woman promised to drive us to the sights at the exact time and when we came they said they were not going to do that . And the next day it happened again when we asked to drive us to the town.
So we lost much time
Only the girl that served breakfast was nice there.
Response from Property: Dear guest, due to differences in Chinese culture, language and habits, the hotel is also very helpless for subsequent misunderstandings, and will not reply. Thank you for choosing Yulong Zuo'an, and I wish you a happy life!
D deeeeeee
River-view Queen Room (With Balcony)
Stayed in Mar 2023
Solo travellers
11 review
9.0/10
Great
Posted on Apr 2, 2023
The staff were helpful and pleasant. They ensured I was very comfortable and recommended some good spots to eat as well as activities.
Response from Property: Thank you very much for your liking and satisfaction. Zuo'an Hotel is located on the edge of Yulong River. You can walk to Yulong River in one minute, and drive to the Big Banyan Tree Scenic Spot in Shili Gallery in three minutes. It is only 7km away from the West Street of the county seat. Among the mountains and rivers, away from the hustle and bustle of the city. Looking forward to your next vacation in Saga, I wish you a happy life here! Working smoothly!
Sanyura
Shanshui Starry Sky Suite (180° Full Floor-to-Ceiling Glass + Automated Starry Ceiling + Mountain-View Large Bathtub + 270° Private Panoramic Terrace)
Stayed in Apr 2023
Couples
12 review
10.0/10
Outstanding
Posted on Jun 2, 2023
I think this hotel requires no praise ❤️🥰🔥
6/10
Response from Property: Thank you very much for your praise, thank you for your recognition of our work, the boss Uncle Biao has been committed to making all the friends who come here experience the comfort and peace of mind of home. We offer a Chinese-style set menu for breakfast, including Guilin rice noodles, meat buns, eggs, white porridge or preserved egg porridge, small corn buns, black tea and fruits, all of which are cooked and prepared by the kitchen lady in the morning. The ingredients are fresh, and the taste of Guilin rice noodles is very good. The family members who have eaten are very satisfied with our breakfast~~ Our house is located next to the Qinglong Bridge in the core Yangshuo Yulong Scenic Area. It is one kilometer away from Shili Gallery and seven kilometers away from West Street. The entrance is Yulong River. The location is very superior , You can enjoy the sudden and unexpected peaks on both sides of the Yulong River from the room. In the drizzle, bamboo rafts are slowly descending the misty Yulong River. If you don’t want to go out and make a pot of tea in the room, your family and friends are by your side. With the fragrance of tea and the mountains and rivers in front of you, it is a good place to relax and take a vacation! look forward to seeing you next time