Ruiyang Crown Hotel

Ruiyang Crown Hotel Reviews

Ruiyang Crown Hotel

No.34 Lane 4, Sidalin Street, Yining, Xinjiang, 835000, ChinaView Hotel Details
Ruiyang Crown Hotel
Ruiyang Crown HotelRuiyang Crown HotelRuiyang Crown Hotel
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Guest Reviews of Ruiyang Crown Hotel

9/10
Good
380 review
Verified reviews
Location9.0
Amenities8.7
Service9.2
Cleanliness9.0
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All reviews(380)
Positive reviews(356)
Reviews with photos/video(62)
Classy environment(32)
Easy to get around(31)
Many amenities(16)
Friendly front desk staff(16)
Convenient for shopping(14)
Located in the city centre(12)
Tasty food(10)
Perfect for business trips(9)
Negative reviews(24)
See Kuen
Discount Standard Room
Stayed in Mar 2024
Couples
2 review
9.5/10
Amazing
Posted on Apr 8, 2024
Excellent location. Served Chinese style breakfast.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and sharing your stay experience! The hotel is committed to providing you with a cordial and thoughtful stay experience! Sincerely look forward to your visit again!
Stefan_L
Executive Single Room
Stayed in Jun 2024
Business travellers
5 review
9.0/10
Great
Posted on Jul 17, 2024
I had internet issues. The help was limited to solve the issue. Service doesn't understand how wifi works behind the scenes. They just plug unplug
Response from Property: 您好！感謝您5分的好評哦！每個酒店都有他們甜美而温馨的回憶，希望瑞陽皇冠酒店會是您回憶裏最温馨最獨特的那個！常回來看看哦，祝：安好！
Sven56
Executive Single Room
Stayed in Aug 2023
Solo travellers
5 review
7.0/10
Posted on Sep 19, 2023
Facilities need a better maintenance, no English service, breakfast below Chinese standard for hotels of this category. Good location for nearby restaurants, including Uygur street food
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and sharing your stay experience! The hotel is committed to providing you with a cordial and thoughtful stay experience! Sincerely look forward to your visit again!
Anonymous User
Business Standard Room
Stayed in Apr 2025
Family
8 review
9.5/10
Amazing
Posted on May 22, 2025
The room is well-equipped, the sanitary conditions are very good, there is no smoke or toilet odor, the pillows and quilts are comfortable, and the service is warm
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and taking the time to share such a heartwarming review! Your recognition of the room facilities, sanitary environment, bedding comfort and service is the greatest encouragement and affirmation to our team. We always take guest experience as the core and strive to be perfect in every detail. We are honored to get your satisfaction! We look forward to bringing you a warm and caring stay experience in the days to come, and wish you a happy life and all the best!
Guest User
Discount Standard Room
Stayed in Apr 2024
Family
7 review
5.0/10
Posted on May 5, 2024
Outdated equipment, poor front desk service
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of the hotel. The front desk department has provided training and punishment on duty for the problem you mentioned. Thank you for your understanding.
Guest User
Discount Standard Room
Stayed in Dec 2023
Business travellers
22 review
10.0/10
Outstanding
Posted on Jan 31, 2024
This is a very good hotel, with large rooms, complete facilities and good quality facilities. Although it is a bit old, it is definitely worth the price. The girl at the front desk is very beautiful, dignified, gentle and elegant, and the service is very standardized and polite.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of the hotel in your busy schedule. Your evaluation is a motivation for us. We will serve you more diligently and your opinions and suggestions will be fed back to the leadership in a timely manner. You are welcome to visit us again. Thank you!
Guest User
Business Standard Room
Stayed in Jun 2024
Travel with friends
9 review
2.0/10
Posted on Jul 19, 2024
I found it temporarily. I saw that the hotel had parking. The accommodation was terrible. The facilities were old. The breakfast was inedible.
Original TextTranslated by Google
Response from Property: I'm sorry that I couldn't give you a good experience. The breakfast problem you mentioned has been reported to the superiors and has been gradually improved.
Guest User
Discount Standard Room
Stayed in Apr 2024
Family
7 review
10.0/10
Outstanding
Posted on May 8, 2024
Although it is an end room, the size of the room is satisfactory. There is a window to see the scenery. The sanitation is also good. The breakfast is OK and filling. The waiter is very friendly.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Anonymous User
Discount Standard Room
Stayed in Mar 2024
Family
28 review
6.0/10
Posted on May 1, 2024
It's just like that, an old hotel with a good location, and everything else can only be described as average. The breakfast was not very good, and many dishes were a bit cold.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of the hotel in your busy schedule. Your evaluation is a motivation for us. We will serve you more diligently and your opinions and suggestions will be fed back to the leadership in a timely manner. You are welcome to visit us again. Thank you!
Guest User
Executive Single Room
Stayed in Feb 2024
Business travellers
4 review
5.5/10
Posted on Mar 25, 2024
The room facilities are old, the shower facilities are unusable, and the shower head is severely clogged. After a simple shower, I almost slipped when I went out. When I lowered my head, I saw water all over the floor. The experience was poor. It is not worth the 300+ in March. house price
Original TextTranslated by Google
Response from Property: First of all, I would like to sincerely apologize to you. The problem you reported has been notified to the relevant departments and has been resolved. We hope for your understanding.
Guest User
Discount Standard Room
Stayed in Dec 2023
Business travellers
5 review
10.0/10
Outstanding
Posted on Jan 10, 2024
Very good, convenient for travel
Original TextTranslated by Google
Response from Property: Thank you! Your comments are the best affirmation and encouragement for our service. At the same time, we are also honored to provide you with the best service and look forward to your visit again!
Xiaodelan、
Discount Standard Room
Stayed in Feb 2024
Business travellers
10 review
5.0/10
Posted on Mar 18, 2024
The front desk staff had poor attitude and professional skills. They frequently changed rooms many times. The experience was terrible. They said they wanted a quieter house on the side of the road. They changed it and stayed there for only one night. The next morning they were told that the room needed repairs. I was asked to change rooms and move things around. It showed that I didn't recognize my service attitude at all. I will not go there again, let alone recommend others to go.
Original TextTranslated by Google
Response from Property: Dear customer, first of all, I deeply apologize to you. Secondly, I hope you can make an objective evaluation. The real situation has been implemented and it is not consistent with what you said. You booked a special standard room, and the staff upgraded you to a business standard room for free. , the waiters will help you change rooms and move things throughout the process.
Guest User
Discount Standard Room
Stayed in Jan 2024
Business travellers
13 review
10.0/10
Outstanding
Posted on Mar 1, 2024
Hygiene: good good good good good good good good good good good good Environment: good good good good good good good good good good good good Service: good ...
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and sharing your stay experience! The hotel is committed to providing you with a cordial and thoughtful stay experience! Sincerely look forward to your visit again!
逍遙行者
Business Standard Room
Stayed in Jul 2023
Other
25 review
7.5/10
Posted on Aug 4, 2023
Shadian is located in the city center. It's not a good idea to walk to Liuxing Street. It has special features for eating, drinking and entertainment, making it suitable for tourists. The hotel is clean and hygienic. It is recommended to stay.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Discount Standard Room
Stayed in Jun 2023
Family
1 review
10.0/10
Outstanding
Posted on Aug 3, 2023
The hotel is located in the city center and is convenient for travel. It is very convenient to go to Wuxing Street and Kazanqi Folk Village. It is also very convenient to get to the airport, which takes less than a quarter of an hour. The room was nice, clean and quiet. The service attitude at the front desk of the hotel is also very good. Satisfied, all five stars.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of the hotel despite your busy schedule. Your evaluation is a motivation for us. We will serve you more diligently. Your opinions and suggestions will be fed back to the leadership in a timely manner. We welcome you to visit us again. Thank you. !