Mövenpick Zagreb Reviews

Great modern hotel, clean and well maintained. Excellent service.

Location served our purpose for a night stay. Approximately 20-30 mins drive from the city centre. Bfast spread is good. All the hotel staffs were friendly and ever ready with information.

I highly recommend this hotel, amazing modern interior, one of the most exquisite breakfasts I've had. The bathroom had amazing body cosmetics.Good location - close to the highway, so you can quickly get out of the city.The center is 5-6 km away. They have a large underground parking.You won't regret staying here!!!

Cleaned, cozy, modern, reasonable and restaurant nice

Not convenient to travel to the city centre but close to the airport and malls (arena and avenue). Overall, good and clean hotel with friendly receptionist.

Nice service👍🏻

The hotel is a bit far from the downtown area. It is recommended to travel around by Uber.

Taking a taxi from the airport to the hotel takes about 15 minutes and costs nearly 30 euros. Taking an Uber only costs less than 20 euros, which is very convenient. The reception process by the guy at the front desk was very professional, he spoke very quickly, and I felt very anxious😅 The decoration style and facilities are very modern, and the lighting and air conditioning are unified with touch screen central control. The power plugs are concentrated on the bedside table, and they are decorated in black, making them easy to find. 😂 Overall it was good, except for one thing: the room was dusty, it looked like fluff on the bedding, and the vacuuming work needs to be strengthened.

Nice, very clean, very good

Nice hotel

We weren’t planning to stay in Zagreb, our flight was diverted by Wizz air from dobrovnik and Wizz left us to sort our own way to Dubrovnik (6.5 hour drive!!) I called a number of hotels who didn’t answer or have availability. A nice man answered from Movenpick and advised he would save the last room for us. It was a lovely stay and we are so grateful to you for checking us in at 2.30am when we were stranded. Lovely breakfast, fantastic staff and a beautiful room! Thank you so much, I highly recommend and will happily book Movenpick anywhere in the world.

I have booked 3 King-bed rooms from 25-29 Aug 2022 at the Movenpick Zagred hotel through ***********. We flew from Toronto to Zagreb today and checked in around 4:30pm. My sister had a quick nap in her room and was bitten hard by bed bugs. We subsequently checked and found bed bugs in all 3 rooms. We showed the bites and bed bug photos to receptionist Marina who only agreed to arrange staff to change the bed sheet. We requested change of rooms but were told the hotel was fully booked with only 2 King-bed rooms and 1 single room available. We suggested moving to other hotel. Marina asked us to wait and only reverted saying other hotels are full, though we found King-bed rooms are available in the Sheraton and Esplanade hotels. Marina further said their General Manager confirmed they could either changed rooms as suggested or we moved to other hotel ourselves. I had to make a long distance call to *********** in UK talking half an hour to confirm cancellation of the booking and then moved to Sheraton hotel ourselves. In light of the COVID situation, cleanliness and safety should have been our paramount importance.

Cancelled my booking without permission. Will be claiming the Money back but very angry at the service. It was through *********** but they are blaming the hotel and the hotel blaming them so getting no where. No excuse for it. €130 and no where to stay.

We stayed one night after arriving on an evening flight. Good standard of accommodation with calm, dark colours. Very friendly staff at the reception and restaurant. We opted for half board, and even though the evening menu was very limited, the food was good. Breakfast was great, consisting of variety of delicious local dishes.