Hotel Hemizeus & Iremia Spa

Hotel Hemizeus & Iremia Spa Reviews

Hotel Hemizeus & Iremia Spa

u. Tuftra 11, Zermatt, Canton of Valais, 3920, SwitzerlandView Hotel Details
Hotel Hemizeus & Iremia Spa
Hotel Hemizeus & Iremia SpaHotel Hemizeus & Iremia SpaHotel Hemizeus & Iremia Spa
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Guest Reviews of Hotel Hemizeus & Iremia Spa

9.1/10
Great
74 review
Verified reviews
Location9.0
Amenities9.1
Service9.1
Cleanliness9.3
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All reviews(74)
Positive reviews(46)
Reviews with photos/video(10)
Mic H
Comfort Twin Room
Stayed in Feb 2023
Couples
11 review
10.0/10
Outstanding
Posted on Apr 23, 2023
This is the best hotel for our whole Switzerland trip, my wife loves this hotel a lot and so do I. This is a quite quiet hotel but with everything you need. They have spa facilities and it’s very modern design and a relax area after a day. We also visited the bar, the lady worked in the bar is friendly and professional, she recommend with the house red wine, you shouldn’t miss it. It’s one of the best wine I had. Don’t miss this hotel if you visit zermatt. We will return in summer time.
6/9
Nelsonfat
Stayed in Jul 2022
Couples
44 review
10.0/10
Outstanding
Posted on Aug 13, 2022
Very good service and good staff
Guest User
Comfort Twin Room (De Charme)
Stayed in Jan 2025
Family
9 review
8.0/10
Very Good
Posted on Mar 19, 2025
It's OK, but it takes some time to get to the ski resort. There is an exit that is relatively close, but there is no supermarket nearby, so you still need to go to the train station to buy things.
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BRUSE LEE
Superior Twin Room (Alpin)
Stayed in Jun 2024
Family
25 review
10.0/10
Outstanding
Posted on Jul 11, 2024
The lady at the front desk was very welcoming and the sofa bed was laid out before check-in. The view from the room is great and the design is unique. The breakfast was also good. It was very quiet at night. It was a very good stay experience.
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6/7
Guest User
Comfort Twin Room (De Charme)
Stayed in Jul 2023
Family
4 review
9.5/10
Amazing
Posted on Aug 16, 2023
The Matterhorn is clearly visible from the hotel's lawn, and the scenery is unparalleled. There is a free spa area, the room is very clean and the facilities are new. The only drawback is that we booked three rooms and only one had a balcony with a view of the Matterhorn. In fact, many rooms in the hotel face the Matterhorn. In short, overall it's pretty good.
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Guest User
Basic Twin Room
Stayed in Jan 2025
Booked for others
2 review
10.0/10
Outstanding
Posted on Feb 26, 2025
Good experience
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Alison L
Stayed in Feb 2025
Couples
10.0/10
Outstanding
Posted on Mar 7, 2025
High expectations were more than met by the room, location and especially the staff. The Matterhorn view room was comfortable, well furnished, high spec and warm given the cold temperatures outside after sunset. Location was chosen because we wanted a peaceful stay and a Mountain View, it exceeded at both. Half board stay included a great breakfast offering and exquisite dining at night.
Response from Property: Hello from Zermatt. Thank you very much for the great review. We are delighted that you enjoyed your stay with us and that our efforts bore fruit. We would be pleased to welcome you again soon at Hemizeus. Kind regards, Patricia, Ruggero and team
Guest User
Stayed in Apr 2025
Other
8.0/10
Very Good
Posted on May 25, 2025
Great hotel and lovely staff. Breakfast OK but be prepared to eat with a few flies! We would not recommend April or May to stay here as too much construction and noise. Workmen were staying at the hotel and tended to make a lot of noise around 6am! Not the most restful place at this time of year. We had a lovely room with a great view and we were very appreciative of that.
Adelqueky520
Stayed in Oct 2024
Couples
10.0/10
Outstanding
Posted on Nov 21, 2024
Loved the room and the view from our balcony was amazing (pls choose to stay in the room with the Matterhorn view if you are here to see it!) Firstly, the hotel staff (reception and driver) were really friendly and helpful to us. Secondly, breakfast was decent. Thirdly and the best part is the room definitely - clean, spacious and wonderful to stay in. Room amenities were great and there was a heater as well for you to air and heat your clothes in winter. Lastly, we loved the sweet honeymoon decorations by the hotel. Danke!
Response from Property: Thank you for this review. Great, you enjoyed our rooms, the unobstructed view of the Matterhorn, our breakfast and our hospitality. We would be delighted to welcome you again another time. All the best and best wishes from Hemizeus, Ruggero and Patricia with team
Guest User
Stayed in Apr 2025
Other
10.0/10
Outstanding
Posted on May 14, 2025
Wonderful hotel in a perfect location for skiing. Great spa facilities and amazing food. Very attentive host, shuttle service to the ski lift, nice court yard area for tea/ drinks. Well looked after accommodation, clean , simple and well appointed.
Guest User
Stayed in Jun 2024
Other
10.0/10
Outstanding
Posted on Jul 18, 2024
The Hemizeus hotel is very clean, charming, relaxing, and quiet. We enjoyed our time relaxing on our room’s patio and at the spa. The staff were very helpful with our requests/questions and we appreciated the shuttle service to and from the Zermatt station.
Response from Property: Thank you for the 5 points! We are very pleased that you enjoyed our service and facilities. We would be delighted to welcome you back another time. Kind regards, Patricia and Ruggero Palazzo with Hemizeus team
Megan W
Stayed in Dec 2024
Family
10.0/10
Outstanding
Posted on Jan 5, 2025
Genuinely friendly helpful staff, good breakfast, varied evening meal (half board) with good vegetarian options, comfy rooms (tho needed more hangers), modern bathrooms. Spacious spa. Unbeatable Matterhorn views and peaceful location. Ski in/out. Easy 15min walk/ bus into town.
Response from Property: Hello from Zermatt! We are very pleased that you enjoyed your stay with us. We look forward to welcoming you again soon. All the best and best wishes, Ruggero and Patricia with team
Guest User
Stayed in Dec 2024
Couples
10.0/10
Outstanding
Posted on Jan 1, 2025
Faultless. Ski in/ski out. Outstanding food. Incredible wine collection. Comfortable and silent rooms. Full view of the Matterhorn. The best hosts and staff. The spa and all facilities are highest quality. Ruggiero and Patricia are simply the best.
Response from Property: Hello from Zermatt. I'm glad you enjoyed the view of the Matterhorn, our rooms, Spa, Ski-in/out, Restaurant, Wine and our hospitality. Many thanks for the 5 points! We would be pleased to welcome you again soon at Hemizeus. Kind regards, Patricia, Ruggero and team
Guest User
Stayed in Nov 2024
Other
10.0/10
Outstanding
Posted on Dec 23, 2024
Excellent food, great location and superb room. We had lots of space for the three of us. Spa is great. The jacuzzi is spacious. The food was delicious and dishes were prepared with lots of attention. The transfer to and from the hotel was easy. Worth taking half board if you ski all day. We had very little energy left after skiing all day and relaxing in the jacuzzi. The kids meal options are good and our son loved it
Response from Property: Hello from Zermatt. We are pleased that you enjoyed your vacation with us as a family. Our family suites are very popular and offer plenty of space for up to four people. In the restaurant we also take care of the needs of our youngest guests. We hope to see you again soon. Kind regards, Patricia, Ruggero and team
Guest User
Stayed in Feb 2024
Family
10.0/10
Outstanding
Posted on Mar 15, 2024
We did half board (breakfast/dinner) and the food here was phenomenal! One of our party is a vegetarian and they took great care of her. The electric hotel shuttle picked us up at Speiss and brought us to the hotel when we arrived and then vice versa when we left. This is free. Just beware that that’s the only thing the shuttle does. The rest of the time you have to use public buses (close at 8ish) or pay 20-30 franc for a taxi. The ski in is a bit sketchy and requires advanced skill, especially when it’s icy. The ski out of the hotel to the nearest gondola is pretty easy. The rooms were clean and we enjoyed our stay. The only downside was that the hot tub or whirlpool wasn’t really hot enough. Everything else was wonderful.
Response from Property: Good day from Zermatt and thank you very much for the 5 points. We are happy that you enjoyed your stay. The prerequisite for ski-in to the hotel is that we have enough snow in the village, otherwise we recommend taking the Sunnegga downhill slope or the Gornergrat train. From both places you can take the local bus back to the hotel. The bus stop is just 300 m from the hotel. For safety reasons, the whirlpool water should not be too hot, which is why our temperature is 37 degrees. We hope of your understanding and hope to can welcome you soon at the Hemizeus. Best regards, Ruggero, Patricia and Team