Hotels in Zermatt

"Clean and Comfortable room, also friendly and helpful staff:)"

"Great value. Nice comfy room for solo traveller. Check-in at hotel opposite the hotel alpina. Walkable location."

"We experienced our first snow in Zermatt, a lucky place for us. It’s tiny yet complete, offering drinks from the house. The helpful staff made our stay enjoyable, and we love experiencing the old-style architecture of Zermatt."

"Our stay at 3100 Kulmhotel Gornergrat was fantastic! The room was spotless and comfortable, with a great view of the mountains. The staff were incredibly friendly and helpful. The location was perfect for exploring the area. Highly recommend"

"Short walking distance from the train station and nearby attractions. Breakfast was adequate and they served complimentary coffee tea and some cakes around 430pm. Service from the staff was alright nothing extraordinary."

"Overall the hotel is great, 15 minutes walk from the train station. You can see the Matterhorn from the balcony. Because of the flood, Ctrip solved the problem very carefully."

"very cleaning hotel , we very happy to stay."

"We just came here without many informations about this hotel, but their hospitality from staffs was Really Really great. I felt like I was staying 5+star hotel from their kindness. Picked up by hotel car, free sauna, free to use mini bar, great balcony view considering the cost of staying, and also took us to the station again when we left. I would strongly recommend this hotel, and there is also sister hotel named Hotel Daniela probably also great guessing from my experience from Hotel Chesa Valese. Hope everything well to the hotel family and staffs. We really have enjoyed to staying there."

"Zermatt is an expensive town so we were happy we could save a bit with the hotel. We were worried at first based on the reviews saying it was a bit noisy but we had no issues up on the higher floor we stayed on. We would recommend this hotel if you're staying for just a night or two and are looking to control your budget while in Zermatt because eating out and the activities here are expensive. The room was just a place to sleep. We had two twin beds with slats underneath that were a bit loose and they fell out when I sat down but after we fixed it we found the beds to be comfy enough. The rooms are dated with older furniture and a mix of furniture and lighting. There was a small TV and a DVD player but we saw no need to use them with all the things to do and see in Zermatt. We did hear a little bit of noise from the bars at the street level but it wasn't too bad. If you get a lower floor you may want to consider bringing your own earplugs. The bathroom was interesting. There was a pretty big jacuzzi style bath tub with a shower head attachment - I am tall and I had to sit down to shower but my shorter wife had no issues. The bathroom had a towel warming rack with an interesting extension to hang light clothing but it did not warm. The lighting was a little dim but the lights above the sink did not work and those would have helped. The breakfast at the hotel was nice and they had a nice variety of fruit, breads, Swiss cheese and some hardboiled egg. They had juice, milk and could make coffee to order as well. The hotel had laundry machines and some popular restaurants on site. The location is the best part about this hotel. It is a 5 minute walk to the train station and very centrally located. It is close to the Gornergrat Bahn, Matterhorn Museum and the church Eglise St. Mauritius. The viewing platform of the Matterhorn at the church is great to watch the sunrise hit the tip of the Matterhorn and it is not too busy so if you have a clear day it is worth the short walk and getting up early. We went in early November so not all the hotels, shops and restaurants were open yet but there was more than enough open to keep us happy. The hotel does not have an elevator and the stairs are a little narrow so do not bring too much to visit Zermatt. We loved Zermatt and appreciated this hotel for its affordability and location. If you are not looking for anything too fancy the Hotel Helvetia will work for sleeping and some down time. It is important to note that Zermatt does not allow cars but we found parking affordable and accessible at Täsch railway station and very frequent train service to and from Zermatt."

"The hotel is located at the far end of the main town but still within walking distance. It is very clean and offers a convenient self check-in service, with helpful call support available if needed. We stayed on the top floor and enjoyed a nice view."